HT201304: Use Restrictions on your iPhone, iPad, and iPod touch

Learn about Use Restrictions on your iPhone, iPad, and iPod touch
Joseph_gv

Q: Locked out of my parental controls.

I'm locked out of my parental controls. I had locked myself out of Safari but I need it in order to download an update and the Google Chrome app won't download it.

iPhone 3G, iOS 6.1.5

Posted on Feb 17, 2014 5:07 PM

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Q: Locked out of my parental controls.

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  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Feb 17, 2014 5:12 PM in response to Joseph_gv
    Level 8 (37,876 points)
    Mac OS X
    Feb 17, 2014 5:12 PM in response to Joseph_gv

    On what device? You cannot download updates using a browser on an iPhone. If your Restrictions passcode is forgotten the only solution is to restore your phone using iTunes and set it up as New. You will lose all of your data.

  • by Locked out of Safari,

    Locked out of Safari Locked out of Safari Jun 7, 2016 11:08 AM in response to Lawrence Finch
    Level 1 (4 points)
    iPhone
    Jun 7, 2016 11:08 AM in response to Lawrence Finch

    Has there been an resolution to this?  I forgot my restrictions 4-digit passcode too and every time I try to log in, it tells me to try again in 60 minutes...I don't want to uninstall and reinstall.  There's got to be a better workaround for this.  Where is parental controls on the IPhone? Would that be a potential solution?

  • by BBoiss,

    BBoiss BBoiss Jun 7, 2016 11:27 AM in response to Joseph_gv
    Level 4 (1,404 points)
    Apple Music
    Jun 7, 2016 11:27 AM in response to Joseph_gv

    Joseph_gv wrote:

     

    I'm locked out of my parental controls. I had locked myself out of Safari but I need it in order to download an update and the Google Chrome app won't download it.

    If you should forget your restrictions passcode, the only means to get rid of it is to restore your iPhone as new or restore from a previous Backup that did not have the restriction passcode in place. If there was any other way around this, the purpose of this feature would be self-defeating.