HT201436: Visual Voicemail on your iPhone

Learn about Visual Voicemail on your iPhone

kpages

Level 1 (4 points)

Q: Voicemail messages not clearing

Since having my iPhone 5s I notice that it is very difficult to clear deleted voicemail messages. The clear all does not light up and individually clearing messages can lead to them reappearing as new voicemails. Has anyone had this problem or know of a fix?

Posted on Feb 18, 2014 3:46 AM

I have this question too

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by judysings,

judysings Feb 20, 2014 1:44 PM in response to kpages
Community Specialists

Feb 20, 2014 1:44 PM in response to kpages

Hi kpages,

Welcome to the Support Communities!

The article below may help you troubleshoot the issue you are having deleting voicemail messages:

iPhone: Troubleshooting voicemail
http://support.apple.com/kb/TS4430?viewlocale=en_US

Cheers,

- Judy
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HT201436: Visual Voicemail on your iPhone

Q: Voicemail messages not clearing

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by judysings,

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