HT201678: Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures
Learn about Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures
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Helpful answers
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Feb 17, 2014 8:11 PM in response to twizz2003by ChrisJ4203,If you believe it is cooled down, the do a reset. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone should start back up.
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Feb 17, 2014 8:17 PM in response to twizz2003by ChrisJ4203,Is it possible the phone is not charged? Try plugging it in to a charger for at least 30 minutes and try the reset again.
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Feb 17, 2014 8:19 PM in response to ChrisJ4203by twizz2003,I'm doing that bit won't it at least show its charging?
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Feb 17, 2014 8:20 PM in response to twizz2003by ChrisJ4203,Not if the device is not powered on it won't.
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Feb 17, 2014 8:28 PM in response to ChrisJ4203by twizz2003,Ok I'll let it charge and check it in the am
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Feb 18, 2014 7:53 AM in response to twizz2003by ChrisJ4203,Then you need to make an appointment at the Genius Bar or Authorized Apple Service Provider in your location.