radahartmann

Q: Kernel Task is using CPU and slowing down MacBook massivly

Hey,

 

updated to Mavericks but sadly my MacBook is running very slow now. I checked the Activity Monitor and my CPU is fully or sometimes almost fully used the kernel_task process...

Now I looked around and found that many have the problem but not many have a fix to it!

 

What can I do to get my MacBook to at least normal speed (its way slower then before and I was told Mavericks will make the Computer faster and more Battery Efficient).

 

Please let me know how I can constantly fix it...

Thanks

Mac OS X (10.6.8)

Posted on Nov 7, 2013 9:50 AM

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Q: Kernel Task is using CPU and slowing down MacBook massivly

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  • by arthur,

    arthur arthur Feb 11, 2014 5:24 PM in response to chefjazzyjeff
    Level 5 (5,193 points)
    iBooks
    Feb 11, 2014 5:24 PM in response to chefjazzyjeff
    1. You might need more RAM. I know the specs for Mavericks say 2 GB, and you have 4, but 4 is probably a more realistic minimum, and you might need more than the minimum.
    2. I can't really comment too much on your report. Nothing really jumps out at me. Could be any of your background items (the kernel extensions, daemons, agents, and so on.)
    3. Try a safe boot (restart, hold down shift until you see the Apple logo). This does some diagnostic testing and then starts up without third-party added on software. If this eliminates the symptom, then you know the problem is with the third-party software. A safe boot doesn't fix anything, but it tells you where the problem is. Mac OS X: What is Safe Boot, Safe Mode
    4. I would:
      1. Figure out what the apps are that are installing all those background processes.
      2. Uninstall the ones you can live without.
      3. Make sure the others are all up to date and compatible with Mavericks.
      4. The other option is to backup your documents, erase your hard drive, and do a clean install of Mavericks. Then you can reinstall your apps, avoid apps you don't need, and check your Mac's performance after each app that you install.
  • by Scott_mck33,

    Scott_mck33 Scott_mck33 Feb 12, 2014 2:37 AM in response to arthur
    Level 1 (0 points)
    Feb 12, 2014 2:37 AM in response to arthur

    Any ideas on my situation Arthur? Thank you for your time.

  • by alwinalex,

    alwinalex alwinalex Feb 12, 2014 2:46 AM in response to Scott_mck33
    Level 1 (15 points)
    Feb 12, 2014 2:46 AM in response to Scott_mck33

    it seems to most people upgrading their ram to 8gb+ solves most of the issue

  • by Elln,

    Elln Elln Feb 12, 2014 4:16 AM in response to radahartmann
    Level 1 (0 points)
    Feb 12, 2014 4:16 AM in response to radahartmann

    Hello,

    I too am having problems with the kernel_task. I would very much appreciate if Arthur, you could have a look at my EtreCheck as I don't have enough knowledge to read it and figure out what's wrong. But, if you had a pound for everytime someone asked you this on this thread you'd be rich! So no biggy if you're sick of it!

     

    But, by doing the EtreCheck I unearthed another heavy task for my RAM which I don't know how to get rid of.

    That is the mds_stores, which apparently has to do with spotlight. The weird thing with this is that the activity monitor says it uses 102.7MB but EtreCheck says it uses 1.23GB! Is that even possible?

     

    Please can someone have a look and advice on what I can do to make my computer faster. I've been trying to render on FCP this morning and it tells me it's out of memory! This has only started happening after I installed Mavericks. I have 10GB of memory. I must be doing something wrong! Please, a mac doctor, advise. Thank you

     

    Hardware Information:

              Mac Pro (Early 2008)

              Mac Pro - model: MacPro3,1

              2 2.8 GHz Quad-Core Intel Xeon CPUs: 8 cores

              10 GB RAM

     

    Video Information:

              NVIDIA GeForce 8800 GT - VRAM: 512 MB

     

    System Software:

              OS X 10.9.1 (13B42) - Uptime: 0 days 0:32:3

     

    Disk Information:

              WDC WD2002FAEX-007BA0 disk0 : (2 TB)

                        EFI (disk0s1) <not mounted>: 209.7 MB

                        Disc 4 (disk0s2) /Volumes/Disc 4: 2 TB (493.35 GB free)

     

              ST3000DM001-1CH166 disk1 : (3 TB)

                        EFI (disk1s1) <not mounted>: 209.7 MB

                        Disc 2 (disk1s2) /Volumes/Disc 2: 3 TB (60.64 GB free)

     

              ST31000528AS disk2 : (1 TB)

                        EFI (disk2s1) <not mounted>: 209.7 MB

                        Disc 3 (disk2s2) /Volumes/Disc 3: 999.86 GB (3.23 GB free)

     

              ST31500341AS disk3 : (1.5 TB)

                        EFI (disk3s1) <not mounted>: 209.7 MB

                        disk3s2 (disk3s2) <not mounted>: 1.5 TB

                        Recovery HD (disk3s3) <not mounted>: 650 MB

     

    USB Information:

              Apple, Inc. Keyboard Hub

                        Apple, Inc Apple Keyboard

     

              Generic Flash Card Reader

     

     

     

              Apple Inc. Bluetooth USB Host Controller

     

     

    FireWire Information:

     

    Thunderbolt Information:

     

    Kernel Extensions:

     

    Startup Items:

              HP USB EWS Gateway: Path: /Library/StartupItems/HP USB EWS Gateway

              HPlaserjet Trap Monitor: Path: /Library/StartupItems/HPlaserjet Trap Monitor

              MySQLCOM: Path: /Library/StartupItems/MySQLCOM

     

    Problem System Launch Daemons:

     

    Problem System Launch Agents:

     

    Launch Daemons:

              [System] com.adobe.fpsaud.plist 3rd-Party support link

              [System] com.adobe.SwitchBoard.plist 3rd-Party support link

              [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link

              [invalid] com.oracle.java.Helper-Tool.plist

     

    Launch Agents:

              [System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link

              [invalid] com.oracle.java.Java-Updater.plist

              [System] com.wacom.pentablet.plist 3rd-Party support link

     

    User Launch Agents:

              [not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link

              [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link

              [not loaded] com.google.keystone.agent.plist 3rd-Party support link

              [not loaded] com.spotify.webhelper.plist 3rd-Party support link

     

    User Login Items:

              Dropbox

              Spotify

              HPEventHandler

     

    Internet Plug-ins:

              Flip4Mac WMV Plugin: Version: 2.2.3.7  3rd-Party support link

              FlashPlayer-10.6: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link

              Default Browser: Version: 537 - SDK 10.9

              AdobePDFViewerNPAPI: Version: 11.0.01 - SDK 10.6 3rd-Party support link

              AdobePDFViewer: Version: 11.0.01 - SDK 10.6 3rd-Party support link

              Flash Player: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link

              JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update

              QuickTime Plugin: Version: 7.7.3

              SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link

              Silverlight: Version: 5.0.61118.0 - SDK 10.6 3rd-Party support link

              iPhotoPhotocast: Version: 7.0

     

    Audio Plug-ins:

              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

              AirPlay: Version: 1.9 - SDK 10.9

              AppleAVBAudio: Version: 2.0.0 - SDK 10.9

              iSightAudio: Version: 7.7.3 - SDK 10.9

     

    3rd Party Preference Panes:

              PenTablet  3rd-Party support link

              Flash Player  3rd-Party support link

              Flip4Mac WMV  3rd-Party support link

              Growl  3rd-Party support link

              Perian  3rd-Party support link

     

    Bad Fonts:

              None

     

    Old Applications:

              /Library/Application Support/Microsoft/MERP2.0

                        Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4 3rd-Party support link

                        Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link

              Solver:          Version: 1.0 - SDK 10.5 3rd-Party support link

                        /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app

              SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link

                        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app

              SuperDuper!:          Version: 2.6.4 - SDK 10.4 3rd-Party support link

              /Applications/Microsoft Office 2011/Office

                        Microsoft Graph:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                        Microsoft Database Utility:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                        Microsoft Office Reminders:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                        Microsoft Upload Center:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                        My Day:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                        SyncServicesAgent:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                        Open XML for Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                        Microsoft Alerts Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                        Microsoft Database Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                        Microsoft Chart Converter:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                        Microsoft Clip Gallery:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

              /Applications/Microsoft Office 2011

                        Microsoft PowerPoint:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                        Microsoft Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                        Microsoft Outlook:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                        Microsoft Word:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                        Microsoft Document Connection:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

              Microsoft Language Register:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                        /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app

              CrucialMacScanner_UK:          Version: 1.0 - SDK 10.0 3rd-Party support link

                        /Users/[redacted]/Documents/Software/CrucialMacScanner_UK.app

              Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link

                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

              Spin Doctor:          Version: 1.0 - SDK 10.5 3rd-Party support link

                        /Applications/Toast 11 Titanium/Spin Doctor.app

     

    Time Machine:

              Skip System Files: NO

              Mobile backups: OFF

              Auto backup: YES

              Volumes being backed up:

                        Disc 2: Disk size: 3  Disk used: 3

              Destinations:

                        TMMacpro2013 [Network] (Last used)

                        Total size: 21 

                        Total number of backups: 61

                        Oldest backup: 2013-05-28 23:04:49 +0000

                        Last backup: 2014-02-12 10:53:09 +0000

                        Size of backup disk: Excellent

                                  Backup size 21  > (Disk size 3  X 3)

              Time Machine details may not be accurate.

              All volumes being backed up may not be listed.

     

    Top Processes by CPU:

                  42%          Finder

                   2%          EtreCheck

                   2%          WindowServer

                   1%          Google Chrome

                   0%          coreservicesd

     

    Top Processes by Memory:

              1.23 GB          mds_stores

              195 MB          com.apple.IconServicesAgent

              184 MB          Finder

              92 MB          Google Chrome

              72 MB          Dropbox

     

    Virtual Memory Information:

              5.68 GB          Free RAM

              2.85 GB          Active RAM

              599 MB          Inactive RAM

              900 MB          Wired RAM

              1.35 GB          Page-ins

              0 B          Page-outs

  • by arthur,

    arthur arthur Feb 12, 2014 6:58 AM in response to Scott_mck33
    Level 5 (5,193 points)
    iBooks
    Feb 12, 2014 6:58 AM in response to Scott_mck33

    Sorry Scott, this thread has gotten very messy with threadjacking. You might have better luck (and better answers) with starting a new thread of your own.

    1. Not too much to comment on with your report either. Try a safe boot (restart, hold down shift until you see the Apple logo). If your mac runs faster, then it’s one or another of the background processes. Vmware fusion would be my bet; OS emulation is very memory hungry. If you need to run Windows on your machine then there are other options that might not slow it down so much:
      1. install Windows on a separate partition with bootcamp Mac Basics: Using Windows on your Mac via Boot Camp
      2. use Wine or Crossover to run a PC program without Windows WineBottler | Run Windows-based Programs on a Mac Run Windows on Mac and Linux, easily and affordably - CodeWeavers
      3. or try one of the other commercial emulators like Parallels  Virtualization and Automation Solutions for Desktops, Servers, Hosting, SaaS - Parallels
    2. repairing your HD and permissions is worth a shot: Boot into your recovery partition (restart, hold down ⌘R until you see the Apple logo), and use Disk Utility to repair your hard drive. Repair permissions too while you're there. OS X: About OS X Recovery
    3. was there some other software that you previously had on your Mac that you have uninstalled- for example CleanMyMac? This could have damaged your OS but wouldn’t show up on a current Etrecheck report.
    4. if none of that works, then I'd bite the bullet and do a clean install: back up your documents and settings, erase your HD, and reinstall Mavericks from scratch (not from a backup).
  • by jonasjurstrom,

    jonasjurstrom jonasjurstrom Feb 17, 2014 1:43 AM in response to radahartmann
    Level 1 (0 points)
    Feb 17, 2014 1:43 AM in response to radahartmann

    Hi!
    I have the same problem with kernel_task.. it's eating all my cpu. The fan does 6200 rpm although the temperature is not above normal. It's happening the first half hour after I've started the computer or waked it up from sleep mode. For example, right now it works fine, fast and with no problems at all.

     

    I have tried (everything?),
    -erased the drive
    -reinstalled os x
    -reset smc
    -reset pvram
    -restarted in safe mode

     

    I have mavericks now but experienced the same problem with os lion. This problem might have occured when I started to use an external screen, but I'm not sure.

     

    This is my diagnostics. Arthur, if you are not tired to death buy these reports already, I would be extremely grateful if you could read it and maybe help me a little bit. Thank you!

     

    Hardware Information:

              MacBook Pro (13-inch, Mid 2012)

              MacBook Pro - model: MacBookPro9,2

              1 2.5 GHz Intel Core i5 CPU: 2 cores

              4 GB RAM

     

    Video Information:

              Intel HD Graphics 4000 - VRAM: 1024 MB

     

    System Software:

              OS X 10.9.1 (13B42) - Uptime: 0 days 0:38:58

     

    Disk Information:

              APPLE HDD HTS547550A9E384 disk0 : (500,11 GB)

                        EFI (disk0s1) <not mounted>: 209,7 MB

                        Macintosh HD (disk0s2) /: 499,25 GB (328,82 GB free)

                        Recovery HD (disk0s3) <not mounted>: 650 MB

     

              HL-DT-ST DVDRW  GS31N 

     

    USB Information:

     

     

              Apple Inc. FaceTime HD Camera (Built-in)

     

              Apple Computer, Inc. IR Receiver

     

              Apple Inc. Apple Internal Keyboard / Trackpad

     

              Apple Inc. BRCM20702 Hub

                        Apple Inc. Bluetooth USB Host Controller

     

    FireWire Information:

     

    Thunderbolt Information:

              Apple Inc. thunderbolt_bus

     

    Kernel Extensions:

              tc.tctechnologies.driver.Saffire          (4.1.3 17357 - SDK 10.6)

     

    Problem System Launch Daemons:

     

    Problem System Launch Agents:

     

    Launch Daemons:

              [System] com.adobe.fpsaud.plist 3rd-Party support link

              [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link

              [System] tc.tctechnologies.Saffire.plist 3rd-Party support link

     

    Launch Agents:

              [System] com.hp.devicemonitor.plist 3rd-Party support link

              [System] com.hp.messagecenter.launcher.plist 3rd-Party support link

              [System] com.m-audio.fasttrackultra.helper.plist 3rd-Party support link

              [System] de.rme-audio.firefaceUSBAgent.plist 3rd-Party support link

     

    User Launch Agents:

              [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link

              [not loaded] com.spotify.webhelper.plist 3rd-Party support link

     

    User Login Items:

              Macs Fan Control

              iTunesHelper

              Dropbox

     

    Internet Plug-ins:

              FlashPlayer-10.6: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link

              QuickTime Plugin: Version: 7.7.3

              AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 3rd-Party support link

              AdobePDFViewer: Version: 11.0.06 - SDK 10.6 3rd-Party support link

              Flash Player: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link

              Default Browser: Version: 537 - SDK 10.9

              SharePointBrowserPlugin: Version: 14.1.0 3rd-Party support link

              Silverlight: Version: 5.1.10411.0 - SDK 10.6 3rd-Party support link

     

    Audio Plug-ins:

              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

              AirPlay: Version: 1.9 - SDK 10.9

              AppleAVBAudio: Version: 2.0.0 - SDK 10.9

              iSightAudio: Version: 7.7.3 - SDK 10.9

     

    3rd Party Preference Panes:

              Flash Player  3rd-Party support link

              M-Audio Fast Track Ultra  3rd-Party support link

     

    Bad Fonts:

              None

     

    Old Applications:

              Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link

                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

              Reason:          Version: 6.0.1 build 1544 - SDK 10.5 3rd-Party support link

                        /Applications/Reason/Reason.app

              SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link

                        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app

              Sibelius 7:          Version: 7.1.3 - SDK 10.0 3rd-Party support link

              BankID:          Version: 4.19.2 - SDK 10.5 3rd-Party support link

     

    Time Machine:

              Time Machine not configured!

     

    Top Processes by CPU:

                   3%          Safari

                   3%          WindowServer

                   1%          EtreCheck

                   0%          PluginProcess

                   0%          coreservicesd

     

    Top Processes by Memory:

              213 MB          com.apple.WebKit.WebContent

              184 MB          Safari

              119 MB          com.apple.IconServicesAgent

              94 MB          mds_stores

              74 MB          Finder

     

    Virtual Memory Information:

              862 MB          Free RAM

              2.02 GB          Active RAM

              565 MB          Inactive RAM

              598 MB          Wired RAM

              218 MB          Page-ins

              0 B          Page-outs

  • by Scott_mck33,

    Scott_mck33 Scott_mck33 Feb 17, 2014 4:26 AM in response to arthur
    Level 1 (0 points)
    Feb 17, 2014 4:26 AM in response to arthur

    Thanks Arthur.

    Ive tried wiping the HD and putting files back on. Ive also had the same issues when fusion has not been installed.

    Also at the minute my apple mail is not sending emails and files at times (even tho they are small sized) - could this be involved?

     

    Regards,

    Scott

  • by BobLoblaw,

    BobLoblaw BobLoblaw Feb 17, 2014 12:48 PM in response to radahartmann
    Level 1 (0 points)
    Feb 17, 2014 12:48 PM in response to radahartmann

    I am having the same problem --- kernel chewing up everything.  Apple has replaced parts, wiped disk, re-installed Mavericks but kernel still consumes and the fan starts up even before the Apple logo appears!

     

    Hardware Information:

    MacBook Pro (13-inch, Late 2011)

    MacBook Pro - model: MacBookPro8,1

    1 2.4 GHz Intel Core i5 CPU: 2 cores

    4 GB RAM

     

    Video Information:

    Intel HD Graphics 3000 - VRAM: 384 MB

     

    System Software:

    OS X 10.9.1 (13B42) - Uptime: 1 day 15:57:35

     

    Disk Information:

    TOSHIBA MK5065GSXF disk0 : (500.11 GB)

    EFI (disk0s1) <not mounted>: 209.7 MB

    Macintosh HD (disk0s2) /: 499.25 GB (281.09 GB free)

    Recovery HD (disk0s3) <not mounted>: 650 MB

     

    HL-DT-ST DVDRW  GS31N 

     

    USB Information:

    Apple Inc. FaceTime HD Camera (Built-in)

     

    Apple Inc. Apple Internal Keyboard / Trackpad

     

    Apple Inc. BRCM2070 Hub

    Apple Inc. Bluetooth USB Host Controller

     

    Apple Computer, Inc. IR Receiver

     

    FireWire Information:

     

    Thunderbolt Information:

    Apple Inc. thunderbolt_bus

     

    Kernel Extensions:

     

    Startup Items:

    KeyAccess: Path: /Library/StartupItems/KeyAccess

     

    Problem System Launch Daemons:

     

    Problem System Launch Agents:

     

    Launch Daemons:

    [System]com.adobe.fpsaud.plist 3rd-Party support link

    [System]com.adobe.SwitchBoard.plist 3rd-Party support link

    [System]com.barebones.textwrangler.plist 3rd-Party support link

    [System]com.cisco.anyconnect.vpnagentd.plist 3rd-Party support link

    [System]com.google.keystone.daemon.plist 3rd-Party support link

    [System]com.intego.BackupAssistant.daemon.plist 3rd-Party support link

    [System]com.microsoft.office.licensing.helper.plist 3rd-Party support link

    [System]com.oracle.java.Helper-Tool.plist 3rd-Party support link

    [System]com.sassafras.KeyAccess.plist 3rd-Party support link

     

    Launch Agents:

    [System]com.adobe.AAM.Updater-1.0.plist 3rd-Party support link

    [System]com.cisco.anyconnect.gui.plist 3rd-Party support link

    [System]com.google.keystone.agent.plist 3rd-Party support link

    [System]com.intego.backupassistant.agent.plist 3rd-Party support link

    [System]com.Logitech.Control Center.Daemon.plist 3rd-Party support link

    [System]com.oracle.java.Java-Updater.plist 3rd-Party support link

     

    User Launch Agents:

    [not loaded]com.adobe.AAM.Updater-1.0.plist 3rd-Party support link

    [not loaded]com.adobe.ARM.[...].plist 3rd-Party support link

    [not loaded]com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist

    [not loaded]com.facebook.videochat.[redacted].plist 3rd-Party support link

    [not loaded]com.spotify.webhelper.plist 3rd-Party support link

     

    User Login Items:

    Dropbox

    Dropbox

    KeyAccess

     

    Internet Plug-ins:

    o1dbrowserplugin: Version: 5.1.4.17398 3rd-Party support link

    Google Earth Web Plug-in: Version: 6.1 3rd-Party support link

    Default Browser: Version: 537 - SDK 10.9

    OfficeLiveBrowserPlugin: Version: 12.3.6 3rd-Party support link

    AdobePDFViewerNPAPI: Version: 10.1.9 3rd-Party support link

    FlashPlayer-10.6: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link

    DivXBrowserPlugin: Version: 2.1 3rd-Party support link

    Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link

    Flash Player: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link

    iPhotoPhotocast: Version: 7.0 - SDK 10.8

    googletalkbrowserplugin: Version: 5.1.4.17398 3rd-Party support link

    npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 3rd-Party support link

    AdobePDFViewer: Version: 10.1.9 3rd-Party support link

    QuickTime Plugin: Version: 7.7.3

    SharePointBrowserPlugin: Version: 14.1.0 3rd-Party support link

    WidevineMediaOptimizer: Version: 6.0.0.12607 - SDK 10.7 3rd-Party support link

    JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link

     

    Audio Plug-ins:

    BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

    AirPlay: Version: 1.9 - SDK 10.9

    AppleAVBAudio: Version: 2.0.0 - SDK 10.9

    iSightAudio: Version: 7.7.3 - SDK 10.9

     

    User Internet Plug-ins:

    Picasa: Version: 1.0 3rd-Party support link

     

    3rd Party Preference Panes:

    Flash Player  3rd-Party support link

    FUSE for OS X (OSXFUSE)  3rd-Party support link

    Growl  3rd-Party support link

    Java  3rd-Party support link

    KeyAccess  3rd-Party support link

    Logitech Control Center  3rd-Party support link

     

    Bad Fonts:

    None

     

    Old Applications:

    /Library/Application Support/Microsoft/MERP2.0

    Microsoft Error Reporting:Version: 2.2.8 - SDK 10.4 3rd-Party support link

    Microsoft Ship Asserts:Version: 1.1.3 - SDK 10.4 3rd-Party support link

    BackupAssistantAgent:Version: 1.1 - SDK 10.5 3rd-Party support link

    /Library/StartupItems/Intego Backup Assistant/BackupAssistantAgent.app

    SLLauncher:Version: 1.0 - SDK 10.5 3rd-Party support link

    /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app

    Epson Printer Utility 4:Version: 9.17 - SDK 10.5 3rd-Party support link

    /Library/Printers/EPSON/InkjetPrinter2/Utility/UT4/Epson Printer Utility 4.app

    dynamiclinkmanager:Version: 6.0.0 - SDK 10.5 3rd-Party support link

    /Library/Application Support/Adobe/Common/dynamiclink/CS6/dynamiclinkmanager.app

    FacebookVideoCalling:Version: 1.2.0.157 - SDK 10.5 3rd-Party support link

    /Users/[redacted]/Library/Application Support/Facebook/video/1.2.0.158/FacebookVideoCalling.app

    Microsoft AutoUpdate:Version: 2.3.6 - SDK 10.4 3rd-Party support link

    /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

    dynamiclinkmediaserver:Version: 6.0.0 - SDK 10.5 3rd-Party support link

    /Library/Application Support/Adobe/Common/dynamiclinkmediaserver/1.0/dynamiclinkmediaserver.app

     

    Time Machine:

    Mobile backups: ON

    Auto backup: YES

    Volumes being backed up:

    Macintosh HD: Disk size: 464.96 GB Disk used: 203.18 GB

    Destinations:

    LaCie [Local] (Last used)

    Total size: 810.42 GB

    Total number of backups: 19

    Oldest backup: 2013-06-15 19:28:50 +0000

    Last backup: 2014-02-17 14:22:00 +0000

    Size of backup disk: Adequate

    Backup size 810.42 GB > (Disk used 203.18 GB X 3)

    Time Machine details may not be accurate.

    All volumes being backed up may not be listed.

    /sbin excluded from backup!

    /usr excluded from backup!

    /System excluded from backup!

    /bin excluded from backup!

    /private excluded from backup!

    /Library excluded from backup!

    /Applications excluded from backup!

     

    Top Processes by CPU:

         4%WindowServer

         1%Google Chrome

         1%EtreCheck

         1%Microsoft Excel

         0%Activity Monitor

     

    Top Processes by Memory:

    221 MBhelpd

    90 MBMicrosoft Excel

    82 MBGoogle Chrome

    74 MBAdobe Illustrator

    74 MBWindowServer

     

    Virtual Memory Information:

    79 MBFree RAM

    1.05 GBActive RAM

    985 MBInactive RAM

    987 MBWired RAM

    7.26 GBPage-ins

    2.01 GBPage-outs

     

    Any help or guidance would be appreciated!

  • by RHampy,

    RHampy RHampy Feb 18, 2014 8:48 PM in response to radahartmann
    Level 1 (0 points)
    Feb 18, 2014 8:48 PM in response to radahartmann

    Hello Arthur,

     

    I have a question....I have tried all your steps you have offered everyone and I have removed everything my computer that you had requested others to do. After doing so, my computer started running much better. I wish I would have read these posts before I almost screwed my mac up, but luckily its not trashed.

     

    My question is, I still have 1 piece that is showing "CleanMyMac2" and I am curious how you think I might be able to get rid of it without doing a clean and fresh reinstall. I have followed all the steps and got rid of all parts of it but this 1 line doesnt seem to want to go away. Also, I had installed McAfee on my mac and dowloaded it from my college software store. The uninstaller never showed up on my mac and I have tried to get rid of the enitre (it slows my computer down DRASTICALLY) thing but the icon still stays in the top right of my bar and "vshieldscanner" and a few other pieces still show up in my activity monitor. It allows me to quit them but as soon as I do, they turn right back on. If you have time do you think you could give me some advice also?

     

    I have made the parts that just wont seem to leave my computer in BOLD and underlined and bullets as well....please, any help would be greatful.

     

    Thank you,

    Ryan

     

    Hardware Information:

              MacBook Pro (13-inch, Mid 2010)

              MacBook Pro - model: MacBookPro7,1

              1 2.4 GHz Intel Core 2 Duo CPU: 2 cores

              8 GB RAM

     

    Video Information:

              NVIDIA GeForce 320M - VRAM: 256 MB

     

    System Software:

              OS X 10.9.1 (13B42) - Uptime: 0 days 0:22:36

     

    Disk Information:

              OWC Mercury Electra 6G SSD disk0 : (240.06 GB)

                        EFI (disk0s1) <not mounted>: 209.7 MB

                        Untitled (disk0s2) /: 239.2 GB (139.81 GB free)

                        Recovery HD (disk0s3) <not mounted>: 650 MB

     

              MATSHITADVD-R   UJ-898 

     

    USB Information:

              Apple Inc. Built-in iSight

     

              Western Digital My Passport 0740 1 TB

                        My Passport (disk1s1) /Volumes/My Passport: 1 TB (579.37 GB free)

     

              Apple Internal Memory Card Reader

     

     

              Apple Inc. BRCM2046 Hub

                        Apple Inc. Bluetooth USB Host Controller

     

              Apple Computer, Inc. IR Receiver

     

              Apple Inc. Apple Internal Keyboard / Trackpad

     

    FireWire Information:

     

    Thunderbolt Information:

     

    Kernel Extensions:

    •           com.mcafee.kext.Virex          (1.1.0d1)

              com.tuxera.filesystems.tufsfs.fusefs_txantfs          (2013.3.14)

     

    Problem System Launch Daemons:

     

    Problem System Launch Agents:

     

    Launch Daemons:

              [System] com.adobe.fpsaud.plist 3rd-Party support link

              [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link

     

    Launch Agents:

              [System] com.citrix.AuthManager_Mac.plist 3rd-Party support link

              [System] com.citrix.ServiceRecords.plist 3rd-Party support link

     

    User Launch Agents:

     

    User Login Items:

              iTunesHelper

              SpeechSynthesisServer

     

    Internet Plug-ins:

              SharePointBrowserPlugin: Version: 14.1.0 3rd-Party support link

              CitrixICAClientPlugIn: Version: 11.5.0 - SDK 10.6 3rd-Party support link

              Flash Player: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link

              FlashPlayer-10.6: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link

              QuickTime Plugin: Version: 7.7.3

              Default Browser: Version: 537 - SDK 10.9

     

    Audio Plug-ins:

              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

              AirPlay: Version: 1.9 - SDK 10.9

              AppleAVBAudio: Version: 2.0.0 - SDK 10.9

              iSightAudio: Version: 7.7.3 - SDK 10.9

     

    3rd Party Preference Panes:

              Flash Player  3rd-Party support link

              Tuxera NTFS  3rd-Party support link

     

    Bad Fonts:

              None

     

    Old Applications:

              None

     

    Time Machine:

              Skip System Files: NO

              Mobile backups: OFF

              Auto backup: NO - Auto backup turned off

              Volumes being backed up:

                        Untitled: Disk size: 222.77 GB Disk used: 92.56 GB

              Destinations:

                        My Passport [Local] (Last used)

                        Total size: 0 B

                        Total number of backups: (null)

                        Size of backup disk: Too small

                                  Backup size 0 B < (Disk used 92.56 GB X 3)

              Time Machine details may not be accurate.

              All volumes being backed up may not be listed.

     

    Top Processes by CPU:

                  11%          WindowServer

                   2%          EtreCheck

    •               2%          VShieldScanManager

                   2%          com.apple.WebKit.Networking

                   1%          hidd

     

    Top Processes by Memory:

    •           180 MB          VShieldScanner

              164 MB          com.apple.IconServicesAgent

              82 MB          com.apple.WebKit.WebContent

              74 MB          Finder

              74 MB          mds_stores

     

    Virtual Memory Information:

              5.06 GB          Free RAM

              1.69 GB          Active RAM

              438 MB          Inactive RAM

              586 MB          Wired RAM

              277 MB          Page-ins

              0 B          Page-outs

  • by arthur,

    arthur arthur Feb 19, 2014 5:15 AM in response to RHampy
    Level 5 (5,193 points)
    iBooks
    Feb 19, 2014 5:15 AM in response to RHampy

    You are welcome, happy to help.

    I'd try:

    1. Make sure you have a backup first.
    2. For McAfee, if you haven't already, look at How to install or uninstall McAfee Internet Security for Mac  and see if you can find the uninstaller they talk about. If not, I'd contact McAfee and see if they'll send it to you. 
    3. Ditto for CleanMyMac2, look at How To Uninstall CleanMyMac 2? Complete Removal of Mac Apps  and use their uninstaller if you haven't already.
    4. If you've done that already then you've got to do some digging. For kernel extensions, look in
      1. /Library/Extensions
      2. /System/Library/Extensions
      3. Note that /Library is not the same thing as ~/Library. ~/Library is hidden by default. If you are not familiar with this, or how to make ~/Library unhidden, then perhaps a clean install (see below) would be a better idea.
    5. For the Daemons and Agents, this is going to be more problematic, but you could look in
      1. /Library/Preferences and
      2. ~/Library/Preferences.
      3. Problematic because Mavericks handles preference files (= .plist files) in a new way, and they are cached. Getting rid of the dysfunctional .plist files may be difficult. I am not sure where to look for the caches where they are kept. If you just try to remove them from the folders I listed above, they will still be cached and still active. I have been looking for a clear answer for how to do this, but I haven't found one yet. There are two articles from Topher that address this,  How to tackle defaults not sticking in Mavericks | MacFixIt - CNET Reviews   and  How to manually edit defaults plist files in Mavericks | MacFixIt - CNET Reviews  .  The process involves killing the cfprefsd process in Activity Monitor, which is the process that writes the .plist file into the cache, and then deleting the original .plist file. Maybe.
    6. Another issue is that CleanMyMac is notorious for damaging the OS, so even if you delete the background processes the damage is already done.
    7. If I were you I'd cut to the chase and just do a clean reinstall:
      1. backup your documents
      2. I like to make an installer flash drive with DiskMaker X DiskMaker X (formerly Lion DiskMaker)
      3. boot from the flash drive and completely erase the entire internal drive
      4. install Mavericks from the flash drive
      5. reinstall your apps from scratch (not from a backup), and finally your documents. That's a good opportunity to clean out other junk you don't need and don't use.
    8. Then your mac will be very fast and very reliable.
  • by ThomasAmazingMac,

    ThomasAmazingMac ThomasAmazingMac Feb 28, 2014 4:21 AM in response to arthur
    Level 1 (0 points)
    Feb 28, 2014 4:21 AM in response to arthur

    Hello Arthur, i have to admit that u are very kind and helpful. Seldom people will answer different people in the same post, but u did. So My mac has some problem, not about slowing or fan control , i don't know what it was but my mac cannot run final cut pro x smoothly. It was a crap when it runs. first it takes up my cpu for 80.6 % (the highest record in using it). Second, is the screenflow which i do record stuffs and it eats my disk for 100GB(the image below will explain) Third, is there a good ways to replace kernel? becasue i have overcome 3 kernel panics in my macbook's life. I will now post the etrecheck and the disk inventory x screenshot which if u guys had heard about it:

    By The way i was exporting my screenflow file so u can maybe see the usage when i export things

    EtreCheck

    Hardware Information:

              MacBook Pro (15-inch, Mid 2010)

              MacBook Pro - model: MacBookPro6,2

              1 2.4 GHz Intel Core i5 CPU: 2 cores

              4 GB RAM

     

    Video Information:

              Intel HD Graphics - VRAM: 288 MB

              NVIDIA GeForce GT 330M - VRAM: 256 MB

     

    System Software:

              OS X 10.9 (13A603) - Uptime: 0 days 0:33:22

     

    Disk Information:

              Hitachi HTS545032B9SA02 disk0 : (320.07 GB)

                        EFI (disk0s1) <not mounted>: 209.7 MB

                        Macintosh HD (disk0s2) / [Startup]: 319.21 GB (98.91 GB free)

                        Recovery HD (disk0s3) <not mounted>: 650 MB

     

              MATSHITADVD-R   UJ-898 

     

    USB Information:

              Apple Internal Memory Card Reader

     

              Apple Inc. Apple Internal Keyboard / Trackpad

     

              Apple Inc. BRCM2070 Hub

                        Apple Inc. Bluetooth USB Host Controller

     

              Apple Computer, Inc. IR Receiver

     

              Apple Inc. Built-in iSight

     

    FireWire Information:

     

    Thunderbolt Information:

     

    Configuration files:

              /etc/hosts - Count: 20

     

    Kernel Extensions:

              com.Cycling74.driver.Soundflower          (1.6.6 - SDK 10.6)

              net.telestream.driver.TelestreamAudio          (1.1.0 - SDK 10.8)

     

    Launch Daemons:

              [System] com.adobe.fpsaud.plist 3rd-Party support link

              [System] com.google.keystone.daemon.plist 3rd-Party support link

              [System] com.maintain.AutoLoginUserScreenLocked.plist 3rd-Party support link

              [System] com.maintain.CocktailScheduler.plist 3rd-Party support link

              [System] com.maintain.HideSpotlightMenuBarIcon.plist 3rd-Party support link

              [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link

              [System] com.oracle.java.Helper-Tool.plist 3rd-Party support link

              [System] com.teamviewer.teamviewer_service.plist 3rd-Party support link

              [System] com.trusteer.rooks.rooksd.plist 3rd-Party support link

              [System] net.sourceforge.MonolingualHelper.plist 3rd-Party support link

              [System] org.macosforge.xquartz.privileged_startx.plist 3rd-Party support link

     

    Launch Agents:

              [System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link

              [System] com.epson.Epusp.plist 3rd-Party support link

              [System] com.epson.epw.agent.plist 3rd-Party support link

              [System] com.google.keystone.agent.plist 3rd-Party support link

              [System] com.machangout.glims.agent.plist 3rd-Party support link

              [System] com.maintain.LogOut.plist 3rd-Party support link

              [System] com.maintain.PurgeInactiveMemory.plist 3rd-Party support link

              [System] com.maintain.Restart.plist 3rd-Party support link

              [System] com.maintain.ShutDown.plist 3rd-Party support link

              [System] com.maintain.Sleep.plist 3rd-Party support link

              [System] com.maintain.SystemEvents.plist 3rd-Party support link

              [System] com.oracle.java.Java-Updater.plist 3rd-Party support link

              [System] com.teamviewer.teamviewer.plist 3rd-Party support link

              [System] com.teamviewer.teamviewer_desktop.plist 3rd-Party support link

              [System] org.macosforge.xquartz.startx.plist 3rd-Party support link

     

    User Launch Agents:

              [not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link

              [not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link

     

    User Login Items:

              iTunesHelper

              EEventManager

     

    Internet Plug-ins:

              o1dbrowserplugin: Version: 5.1.4.17398 3rd-Party support link

              LogMeInSafari64: Version: 1.0.730 3rd-Party support link

              Default Browser: Version: 537 - SDK 10.9

              Flip4Mac WMV Plugin: Version: 2.4.4.2 3rd-Party support link

              AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 3rd-Party support link

              FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link

              LogMeIn: Version: 1.0.730 3rd-Party support link

              Silverlight: Version: 4.1.10329.0 3rd-Party support link

              Flash Player: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link

              LogMeInSafari32: Version: 1.0.730 3rd-Party support link

              googletalkbrowserplugin: Version: 5.1.4.17398 3rd-Party support link

              npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 3rd-Party support link

              iPhotoPhotocast: Version: 7.0

              QuickTime Plugin: Version: 7.7.3

              SharePointBrowserPlugin: Version: 14.2.3 - SDK 10.6 3rd-Party support link

              zako: Version: zako 1.0.0.0 - SDK 10.8 3rd-Party support link

              JavaAppletPlugin: Version: Java 7 Update 25 Outdated! Update

     

    Safari Extensions:

              Nation: Version: 1.31

              Thunder Extension: Version: 2.0.2

     

    Audio Plug-ins:

              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

              AirPlay: Version: 1.9 - SDK 10.9

              AppleAVBAudio: Version: 2.0.0 - SDK 10.9

              InstantOn: Version: 7.0.8 - SDK 10.8 3rd-Party support link

              iSightAudio: Version: 7.7.3 - SDK 10.9

     

    iTunes Plug-ins:

              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

     

    User Internet Plug-ins:

              aThunderPlugIn: Version: Unknown

     

    3rd Party Preference Panes:

              Flash Player  3rd-Party support link

              Flip4Mac WMV  3rd-Party support link

              Java  3rd-Party support link

              MacFUSE  3rd-Party support link

              Rapport  3rd-Party support link

              Shades Preferences  3rd-Party support link

              SwitchResX  3rd-Party support link

     

    Old Applications:

              CamTwist:          Version: 2.2 - SDK 10.5 3rd-Party support link

                        /Applications/CamTwist/CamTwist.app

              /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources

                        Adobe AIR Updater:          Version: 3.3 - SDK 10.5 3rd-Party support link

                        Template:          Version: 3.3 - SDK 10.5 3rd-Party support link

              /Users/[redacted]/Library/Application Support/Helper

                        Aimersoft Helper Compact:          Version: 2.2.5.6 - SDK 10.5 3rd-Party support link

                        iSkysoft Helper Compact:          Version: 2.2.6.4 - SDK 10.5 3rd-Party support link

              /Applications/Utilities

                        Adobe AIR Application Installer:          Version: 3.3 - SDK 10.5 3rd-Party support link

                        Adobe AIR Uninstaller:          Version: 3.3 - SDK 10.5 3rd-Party support link

              /Library/Application Support/Microsoft/MERP2.0

                        Microsoft 錯誤報告:          Version: 2.2.8 - SDK 10.4 3rd-Party support link

                        Microsoft Ship Asserts:          Version: 1.1.3 - SDK 10.4 3rd-Party support link

              Epson Printer Utility 4:          Version: 9.00 - SDK 10.5 3rd-Party support link

                        /Library/Printers/EPSON/InkjetPrinter2/Utility/UT4/Epson Printer Utility 4.app

              Adobe AIR Application Installer:          Version: 3.3 - SDK 10.5 3rd-Party support link

                        /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app

              Microsoft AutoUpdate:          Version: 2.3.5 - SDK 10.4 3rd-Party support link

                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

              /Applications/iWork '09

              Plane Control Lite:          Version: 1.9 - SDK 10.0 3rd-Party support link

     

    Time Machine:

              Skip System Files: NO

              Mobile backups: OFF

              Auto backup: NO - Auto backup turned off

              Volumes being backed up:

                        Macintosh HD: Disk size: 297.29 GB Disk used: 205.17 GB

              Destinations:

                        Data [Network] (Last used)

                        Total size: 0 B

                        Total number of backups: (null)

                        Size of backup disk: Too small

                                  Backup size 0 B < (Disk used 205.17 GB X 3)

              Time Machine details may not be accurate.

              All volumes being backed up may not be listed.

     

    Top Processes by CPU:

                351% ScreenFlow (Oh My God How)

                   6%          WindowServer

                   6%          Google Chrome

                   5%          coreaudiod

                   2%          hidd

     

    Top Processes by Memory:

              408 MB          ScreenFlow

              102 MB          Google Chrome

              90 MB          com.apple.IconServicesAgent

              75 MB          Google Chrome Helper

              53 MB          WindowServer

     

    Virtual Memory Information:

              1.15 GB          Free RAM

              1.53 GB          Active RAM

              421 MB          Inactive RAM

              797 MB          Wired RAM

              422 MB          Page-ins

              0 B          Page-outs

    _tiff.jpg

  • by Abhiram Sampath,

    Abhiram Sampath Abhiram Sampath Mar 12, 2014 5:26 AM in response to arthur
    Level 1 (0 points)
    Mar 12, 2014 5:26 AM in response to arthur

    Hi Arthur

     

    I need your help too ... Please find my machine information below. Kernel_task is consuming 500% of my CPU and it has become a nightmare for me ... Request your help on this:

     

    Hardware Information:

              MacBook Pro (13-inch, Mid 2012)

              MacBook Pro - model: MacBookPro9,2

              1 2.5 GHz Intel Core i5 CPU: 2 cores

              8 GB RAM

     

    Video Information:

              Intel HD Graphics 4000 - VRAM: 1024 MB

     

    System Software:

              OS X 10.9 (13A603) - Uptime: 0 days 0:13:33

     

    Disk Information:

              APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)

                        EFI (disk0s1) <not mounted>: 209.7 MB

                        Macintosh HD (disk0s2) / [Startup]: 499.25 GB (212.19 GB free)

                        Recovery HD (disk0s3) <not mounted>: 650 MB

     

              MATSHITADVD-R   UJ-8A8 

     

    USB Information:

     

              HP HP Link-5 micro dongle

     

              Apple Inc. FaceTime HD Camera (Built-in)

     

              Apple Inc. Apple Internal Keyboard / Trackpad

     

              Apple Inc. BRCM20702 Hub

                        Apple Inc. Bluetooth USB Host Controller

     

              Apple Computer, Inc. IR Receiver

     

    FireWire Information:

     

    Thunderbolt Information:

              Apple Inc. thunderbolt_bus

     

    Configuration files:

              /etc/hosts - Count: 1

     

    Kernel Extensions:

              org.virtualbox.kext.VBoxDrv          (4.2.16)

              org.virtualbox.kext.VBoxUSB          (4.2.16)

     

    Startup Items:

              VirtualBox: Path: /Library/StartupItems/VirtualBox

     

    Launch Daemons:

              [System] com.adobe.fpsaud.plist 3rd-Party support link

              [System] com.anchorfree.ajaxserver.plist 3rd-Party support link

              [System] com.google.keystone.daemon.plist 3rd-Party support link

              [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link

              [System] com.oracle.java.Helper-Tool.plist 3rd-Party support link

              [System] com.oracle.java.JavaUpdateHelper.plist 3rd-Party support link

     

    Launch Agents:

              [System] com.google.keystone.agent.plist 3rd-Party support link

              [System] com.oracle.java.Java-Updater.plist 3rd-Party support link

     

    User Launch Agents:

              [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link

              [not loaded] org.virtualbox.vboxwebsrv.plist 3rd-Party support link

     

    User Login Items:

              iTunesHelper

              Alfred 2

              Dropbox

              uTorrent

              Google Chrome

              AdobeResourceSynchronizer

              Android File Transfer Agent

              Hotspot Shield

     

    Internet Plug-ins:

              o1dbrowserplugin: Version: 5.1.7.17873 3rd-Party support link

              Default Browser: Version: 537 - SDK 10.9

              Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 3rd-Party support link

              AdobePDFViewerNPAPI: Version: 11.0.04 - SDK 10.6 3rd-Party support link

              FlashPlayer-10.6: Version: 11.7.700.225 - SDK 10.6 3rd-Party support link

              Silverlight: Version: 5.1.20513.0 - SDK 10.6 3rd-Party support link

              Flash Player: Version: 11.7.700.225 - SDK 10.6 Outdated! Update

              QuickTime Plugin: Version: 7.7.3

              googletalkbrowserplugin: Version: 5.1.7.17873 3rd-Party support link

              npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 3rd-Party support link

              AdobePDFViewer: Version: 11.0.04 - SDK 10.6 3rd-Party support link

              SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link

              JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link

     

    Audio Plug-ins:

              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

              AirPlay: Version: 1.9 - SDK 10.9

              AppleAVBAudio: Version: 2.0.0 - SDK 10.9

              iSightAudio: Version: 7.7.3 - SDK 10.9

     

    iTunes Plug-ins:

              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

     

    User Internet Plug-ins:

              CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 3rd-Party support link

     

    3rd Party Preference Panes:

              Flash Player  3rd-Party support link

              Flip4Mac WMV  3rd-Party support link

              Java  3rd-Party support link

     

    Old Applications:

              /Library/Application Support/Microsoft/MERP2.0

                        Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4 3rd-Party support link

                        Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link

              Solver:          Version: 1.0 - SDK 10.5 3rd-Party support link

                        /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app

              SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link

                        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app

              /Applications/Microsoft Office 2011/Office

                        Microsoft Graph:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                        Microsoft Database Utility:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                        Microsoft Office Reminders:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                        Microsoft Upload Center:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                        My Day:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                        SyncServicesAgent:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                        Open XML for Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                        Microsoft Alerts Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                        Microsoft Database Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                        Microsoft Chart Converter:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                        Microsoft Clip Gallery:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

              /Applications/Microsoft Office 2011

                        Microsoft PowerPoint:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                        Microsoft Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                        Microsoft Outlook:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                        Microsoft Word:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                        Microsoft Document Connection:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

              Microsoft Language Register:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                        /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app

              Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link

                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

     

    Time Machine:

              Time Machine not configured!

     

    Top Processes by CPU:

                   3%          eclipse

                   3%          WindowServer

                   1%          EtreCheck

                   0%          netbiosd

                   0%          coreservicesd

     

    Top Processes by Memory:

              303 MB          eclipse

              188 MB          mds_stores

              139 MB          Google Chrome

              131 MB          com.apple.IconServicesAgent

              123 MB          WindowServer

     

    Virtual Memory Information:

              1.65 GB          Free RAM

              3.68 GB          Active RAM

              1.75 GB          Inactive RAM

              945 MB          Wired RAM

              768 MB          Page-ins

              0 B          Page-outs

  • by wlgh00,

    wlgh00 wlgh00 Mar 14, 2014 4:12 PM in response to radahartmann
    Level 1 (0 points)
    Mar 14, 2014 4:12 PM in response to radahartmann

    Arthur,

     

    Can you give me some advice as well?  My fan runs all the time and my computer is much slower than it should be.  It's not a death crawl, but I don't know how to remove things or what to remove without messing up my system.  I'm a first timer here. 

     

    Hardware Information:

        MacBook Air (11-inch, Mid 2011)

        MacBook Air - model: MacBookAir4,1

        1 1.8 GHz Intel Core i7 CPU: 2 cores

        4 GB RAM

     

    Video Information:

        Intel HD Graphics 3000 - VRAM: 384 MB

     

    System Software:

        OS X 10.9.2 (13C64) - Uptime: 7 days 6:35:2

     

    Disk Information:

        APPLE SSD SM256C disk0 : (251 GB)

            EFI (disk0s1) <not mounted>: 209.7 MB

            Macintosh HD (disk0s2) / [Startup]: 250.14 GB (89.27 GB free)

            Recovery HD (disk0s3) <not mounted>: 650 MB

     

    USB Information:

        Apple Inc. FaceTime Camera (Built-in)

     

        Apple Inc. Apple Internal Keyboard / Trackpad

     

        Apple Inc. BRCM20702 Hub

            Apple Inc. Bluetooth USB Host Controller

     

     

    FireWire Information:

     

    Thunderbolt Information:

        Apple Inc. thunderbolt_bus

     

    Kernel Extensions:

        com.steelseries.BoardListener    (8.24 - SDK 10.6)

        com.logmein.driver.LogMeInSoundDriver    (1.0.0)

        com.sierrawireless.driver.SierraSerial    (1.0.1)

        com.Symantec.kext.SAVAPComm    (12.1)

        com.fortinet.fct.kext.fctwfnke    (1.0 - SDK 10.7)

        com.fortinet.fct.kext.avkern    (1.0.1 - SDK 10.7)

     

    Startup Items:

        CiscoVPN: Path: /System/Library/StartupItems/CiscoVPN

        HP IO: Path: /Library/StartupItems/HP IO

        NortonMissedTasks: Path: /Library/StartupItems/NortonMissedTasks

        SMC: Path: /Library/StartupItems/SMC

        SymAutoProtect: Path: /Library/StartupItems/SymAutoProtect

     

    Launch Daemons:

        [System]    com.adobe.fpsaud.plist 3rd-Party support link

        [System]    com.cisco.anyconnect.vpnagentd.plist 3rd-Party support link

        [System]    com.fortinet.forticlient.appfw.plist 3rd-Party support link

        [System]    com.fortinet.forticlient.epctrl.plist 3rd-Party support link

        [System]    com.fortinet.forticlient.fmon.plist 3rd-Party support link

        [System]    com.fortinet.forticlient.servctl.plist 3rd-Party support link

        [System]    com.fortinet.forticlient.vpn.plist 3rd-Party support link

        [System]    com.fortinet.forticlient.wf.plist 3rd-Party support link

        [System]    com.logmein.logmeinserver.plist 3rd-Party support link

        [System]    com.microsoft.office.licensing.helper.plist 3rd-Party support link

        [System]    com.oracle.java.Helper-Tool.plist 3rd-Party support link

        [System]    com.oracle.java.JavaUpdateHelper.plist 3rd-Party support link

        [System]    com.sierrawireless.SierraReset.plist 3rd-Party support link

        [System]    com.sierrawireless.SierraSerial.plist 3rd-Party support link

        [System]    com.sierrawireless.SWoCMon.plist 3rd-Party support link

     

    Launch Agents:

        [System]    com.cisco.anyconnect.gui.plist 3rd-Party support link

        [System]    com.logmein.logmeingui.plist 3rd-Party support link

        [System]    com.logmein.logmeinguiagent.plist 3rd-Party support link

        [System]    com.logmein.logmeinguiagentatlogin.plist 3rd-Party support link

        [System]    com.oracle.java.Java-Updater.plist 3rd-Party support link

        [System]    com.symantec.quickmenusa.application.plist 3rd-Party support link

        [System]    com.symantec.savdiskmountnotify.application.plist 3rd-Party support link

        [System]    com.symantec.scannotification.application.plist 3rd-Party support link

        [System]    com.symantec.symsecondarylaunch.application.plist 3rd-Party support link

     

    User Launch Agents:

        [not loaded]    com.adobe.ARM.[...].plist 3rd-Party support link

        [not loaded]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist

        [not loaded]    com.nds.pcshow.plist 3rd-Party support link

        [not loaded]    com.nds.pcshow.uninstall.plist 3rd-Party support link

     

    User Login Items:

        iTunesHelper

        Microsoft Database Daemon

        AdobeResourceSynchronizer

        SteelSeriesEngine

        Dropbox

        FortiClientAgent

     

    Internet Plug-ins:

        LogMeInSafari64: Version: 1.0.586 3rd-Party support link

        Default Browser: Version: 537 - SDK 10.9

        AdobePDFViewerNPAPI: Version: 10.1.8 3rd-Party support link

        FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

        LogMeIn: Version: 1.0.586 3rd-Party support link

        Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link

        Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

        LogMeInSafari32: Version: 1.0.586 3rd-Party support link

        QuickTime Plugin: Version: 7.7.3

        iPhotoPhotocast: Version: 7.0 - SDK 10.7

        AdobePDFViewer: Version: 10.1.8 3rd-Party support link

        GarminGpsControl: Version: 4.0.1.0 Release - SDK 10.6 3rd-Party support link

        SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link

        JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link

     

    Audio Plug-ins:

        BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

        AirPlay: Version: 2.0 - SDK 10.9

        AppleAVBAudio: Version: 203.2 - SDK 10.9

        iSightAudio: Version: 7.7.3 - SDK 10.9

     

    iTunes Plug-ins:

        Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

     

    User Internet Plug-ins:

        CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 3rd-Party support link

     

    3rd Party Preference Panes:

        Flash Player  3rd-Party support link

        Java  3rd-Party support link

        SymAutoProtect

        Symantec\nQuickMenu  3rd-Party support link

     

    Old Applications:

        /Library/Application Support/Microsoft/MERP2.0

            Microsoft Error Reporting:    Version: 2.2.9 - SDK 10.4 3rd-Party support link

            Microsoft Ship Asserts:    Version: 1.1.4 - SDK 10.4 3rd-Party support link

        Solver:    Version: 1.0 - SDK 10.5 3rd-Party support link

            /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app

        SLLauncher:    Version: 1.0 - SDK 10.5 3rd-Party support link

            /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app

        /Applications/Microsoft Office 2011/Office

            Microsoft Graph:    Version: 14.3.9 - SDK 10.5 3rd-Party support link

            Microsoft Database Utility:    Version: 14.3.9 - SDK 10.5 3rd-Party support link

            Microsoft Office Reminders:    Version: 14.3.9 - SDK 10.5 3rd-Party support link

            Microsoft Upload Center:    Version: 14.3.9 - SDK 10.5 3rd-Party support link

            My Day:    Version: 14.3.9 - SDK 10.5 3rd-Party support link

            SyncServicesAgent:    Version: 14.3.9 - SDK 10.5 3rd-Party support link

            Open XML for Excel:    Version: 14.3.9 - SDK 10.5 3rd-Party support link

            Microsoft Alerts Daemon:    Version: 14.3.9 - SDK 10.5 3rd-Party support link

            Microsoft Database Daemon:    Version: 14.3.9 - SDK 10.5 3rd-Party support link

            Microsoft Chart Converter:    Version: 14.3.9 - SDK 10.5 3rd-Party support link

            Microsoft Clip Gallery:    Version: 14.3.9 - SDK 10.5 3rd-Party support link

        /Applications/Microsoft Office 2011

            Microsoft PowerPoint:    Version: 14.3.9 - SDK 10.5 3rd-Party support link

            Microsoft Excel:    Version: 14.3.9 - SDK 10.5 3rd-Party support link

            Microsoft Outlook:    Version: 14.3.9 - SDK 10.5 3rd-Party support link

            Microsoft Word:    Version: 14.3.9 - SDK 10.5 3rd-Party support link

            Microsoft Document Connection:    Version: 14.3.9 - SDK 10.5 3rd-Party support link

        Microsoft Language Register:    Version: 14.3.9 - SDK 10.5 3rd-Party support link

            /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app

        Neat ADF Scanner 2008 10_5:    Version: 1.0.0.15 - SDK 10.5 3rd-Party support link

            /Library/Image Capture/Devices/Neat ADF Scanner 2008 10_5.app

        Microsoft AutoUpdate:    Version: 2.3.6 - SDK 10.4 3rd-Party support link

            /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

        /Applications/iWork '09

        Microsoft Communicator:    Version: 13.1.3 - SDK 10.5 3rd-Party support link

        Garmin Training Center:    Version: 3.2.1 - SDK 10.5 3rd-Party support link

     

    Time Machine:

        Time Machine not configured!

     

    Top Processes by CPU:

             3%    Activity Monitor

             3%    WindowServer

             3%    EtreCheck

             1%    plugin-container

             1%    sysmond

     

    Top Processes by Memory:

        483 MB    firefox

        94 MB    plugin-container

        74 MB    mds_stores

        61 MB    WindowServer

        37 MB    Finder

     

    Virtual Memory Information:

        469 MB    Free RAM

        1.22 GB    Active RAM

        787 MB    Inactive RAM

        1.13 GB    Wired RAM

        82.28 GB    Page-ins

        2.45 GB    Page-outs

  • by marcchip,

    marcchip marcchip Apr 2, 2014 11:30 PM in response to arthur
    Level 1 (0 points)
    Apr 2, 2014 11:30 PM in response to arthur

    hi

     

    please help here...

     

    my machine is incredibly slow

     

    here are my stats

     

    Hardware Information:

              MacBook Pro (15-inch, Late 2011)

              MacBook Pro - model: MacBookPro8,2

              1 2.2 GHz Intel Core i7 CPU: 4 cores

              4 GB RAM

     

    Video Information:

              Intel HD Graphics 3000 - VRAM: 384 MB

              AMD Radeon HD 6750M - VRAM: 512 MB

     

    System Software:

              OS X 10.9.2 (13C64) - Uptime: 0 days 11:17:59

     

    Disk Information:

              TOSHIBA MK5065GSXF disk0 : (500.11 GB)

                        EFI (disk0s1) <not mounted>: 209.7 MB

                        Macintosh HD (disk0s2) / [Startup]: 499.25 GB (301.44 GB free)

                        Recovery HD (disk0s3) <not mounted>: 650 MB

     

              MATSHITADVD-R   UJ-8A8 

     

    USB Information:

              Logitech USB Receiver

     

              Apple Computer, Inc. IR Receiver

     

              Apple Inc. FaceTime HD Camera (Built-in)

     

              Dynastream Innovations ANT USB-m Stick

     

              Apple Inc. Apple Internal Keyboard / Trackpad

     

              Apple Inc. BRCM2070 Hub

                        Apple Inc. Bluetooth USB Host Controller

     

    FireWire Information:

     

    Thunderbolt Information:

              Apple Inc. thunderbolt_bus

     

    Kernel Extensions:

              com.rim.driver.BlackBerryUSBDriverInt          (0.0.74)

     

    Launch Daemons:

              [System] com.adobe.fpsaud.plist 3rd-Party support link

              [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link

              [System] com.oracle.java.Helper-Tool.plist 3rd-Party support link

              [System] com.oracle.java.JavaUpdateHelper.plist 3rd-Party support link

              [System] com.rim.BBDaemon.plist 3rd-Party support link

     

    Launch Agents:

              [System] com.hp.devicemonitor.plist 3rd-Party support link

              [System] com.hp.messagecenter.launcher.plist 3rd-Party support link

              [System] com.oracle.java.Java-Updater.plist 3rd-Party support link

              [System] com.rim.BBAlbumArtCacher.plist 3rd-Party support link

              [System] com.rim.BBLaunchAgent.plist 3rd-Party support link

     

    User Launch Agents:

              [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link

              [not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist

              [not loaded] com.microsoft.LaunchAgent.SyncServicesAgent.plist 3rd-Party support link

              [not loaded] info.lokiware.attachmenttamer.cleanup.plist 3rd-Party support link

              [not loaded] info.lokiware.attachmenttamer.setupagent.plist 3rd-Party support link

     

    User Login Items:

              None

     

    Internet Plug-ins:

              FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

              Default Browser: Version: 537 - SDK 10.9

              AdobePDFViewerNPAPI: Version: 10.1.9 3rd-Party support link

              AdobePDFViewer: Version: 10.1.9 3rd-Party support link

              Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

              QuickTime Plugin: Version: 7.7.3

              SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link

              GarminGpsControl: Version: 4.1.0.0 Release - SDK 10.7 3rd-Party support link

              JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link

     

    Audio Plug-ins:

              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

              AirPlay: Version: 2.0 - SDK 10.9

              AppleAVBAudio: Version: 203.2 - SDK 10.9

              iSightAudio: Version: 7.7.3 - SDK 10.9

     

    iTunes Plug-ins:

              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

     

    3rd Party Preference Panes:

              Flash Player  3rd-Party support link

              Java  3rd-Party support link

     

    Old Applications:

              /Library/Application Support/Microsoft/MERP2.0

                        Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4 3rd-Party support link

                        Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link

              Solver:          Version: 1.0 - SDK 10.5 3rd-Party support link

                        /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app

              HP Device Monitor:          Version: 2.7.0 - SDK 10.5 3rd-Party support link

                        /Library/Printers/hp/hpio/HP Device Monitor.app

              /Applications/Microsoft Office 2011/Office

                        Open XML for Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                        Microsoft Office Setup Assistant:          Version: 14.2.0 - SDK 10.5 3rd-Party support link

                        Microsoft Alerts Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                        SyncServicesAgent:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                        Microsoft Database Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                        Microsoft Graph:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                        Microsoft Database Utility:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                        Microsoft Office Reminders:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                        Microsoft Upload Center:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                        My Day:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                        Microsoft Chart Converter:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                        Microsoft Clip Gallery:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

              /Applications/Microsoft Office 2011

                        Microsoft PowerPoint:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                        Microsoft Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                        Microsoft Outlook:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                        Microsoft Word:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                        Microsoft Document Connection:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

              Microsoft Language Register:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                        /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app

              Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link

                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

              Garmin ANT Agent:          Version: 2.2.2 Release - SDK 10.5 3rd-Party support link

     

    Time Machine:

              Auto backup: YES

              Volumes being backed up:

                        Macintosh HD: Disk size: 464.96 GB Disk used: 184.22 GB

              Destinations:

                        LaCie 500G Office [Local] (Last used)

                        Total size: 465.44 GB

                        Total number of backups: 56

                        Oldest backup: 2012-07-02 10:34:24 +0000

                        Last backup: 2014-03-25 14:55:01 +0000

                        Size of backup disk: Too small

                                  Backup size 465.44 GB < (Disk used 184.22 GB X 3)

              Time Machine details may not be accurate.

              All volumes being backed up may not be listed.

     

    Top Processes by CPU:

                   3%          WindowServer

                   2%          Microsoft Outlook

                   1%          EtreCheck

                   1%          Microsoft Database Daemon

                   1%          SystemUIServer

     

    Top Processes by Memory:

              37 MB          Microsoft Outlook

              25 MB          WindowServer

              20 MB          com.apple.WebKit.WebContent

              20 MB          Safari

              16 MB          EtreCheck

     

    Virtual Memory Information:

              9 MB          Free RAM

              411 MB          Active RAM

              409 MB          Inactive RAM

              1.23 GB          Wired RAM

              1.54 GB          Page-ins

              211 MB          Page-outs

  • by haiponers1,

    haiponers1 haiponers1 Apr 6, 2014 7:28 AM in response to arthur
    Level 1 (0 points)
    Apr 6, 2014 7:28 AM in response to arthur

    Hi would you have a look at my etrecheck information. I am trying to get my computer to work better. I've already uninstalled KeepMyMac with zapp app but I see it's still there and a bunch of things I probably should get rid of but don't really know how...like those start up applicactions.  As to the Time Machine. I have a 1TR time machine. It used to back up my old computer. It hasn't worked properly since I got this mac (over 2 years ago) and I can't figure out how to erase the content of the time machine and start anew.  As you can see I'm a bit of a neophyte.Thanks for your help.

     

    Hardware Information:

              MacBook Pro (15-inch, Mid 2010)

              MacBook Pro - model: MacBookPro6,2

              1 2.66 GHz Intel Core i7 CPU: 2 cores

              4 GB RAM

     

    Video Information:

              Intel HD Graphics - VRAM: 288 MB

              NVIDIA GeForce GT 330M - VRAM: 512 MB

     

    System Software:

              OS X 10.9.2 (13C64) - Uptime: 7 days 11:11:32

     

    Disk Information:

              Hitachi HTS545050B9SA02 disk0 : (500,11 GB)

                        EFI (disk0s1) <not mounted>: 209,7 MB

                        Macintosh HD (disk0s2) / [Startup]: 499,25 GB (97,44 GB free)

                        Recovery HD (disk0s3) <not mounted>: 650 MB

     

              MATSHITADVD-R   UJ-898 

     

    USB Information:

              Apple Computer, Inc. IR Receiver

     

              Apple Inc. Built-in iSight

     

              Apple Internal Memory Card Reader

     

              Apple Inc. Apple Internal Keyboard / Trackpad

     

              Apple Inc. BRCM2070 Hub

                        Apple Inc. Bluetooth USB Host Controller

     

    FireWire Information:

     

    Thunderbolt Information:

     

    Kernel Extensions:

              com.sophos.nke.swi          (9.0.53 - SDK 10.8)

              com.sophos.kext.sav          (9.0.53 - SDK 10.7)

     

    Launch Daemons:

              [System] com.adobe.fpsaud.plist 3rd-Party support link

              [System] com.adobe.versioncueCS3.plist 3rd-Party support link

              [System] com.oracle.java.Helper-Tool.plist 3rd-Party support link

              [System] com.oracle.java.JavaUpdateHelper.plist 3rd-Party support link

              [System] com.sophos.autoupdate.plist 3rd-Party support link

              [System] com.sophos.configuration.plist 3rd-Party support link

              [System] com.sophos.intercheck.plist 3rd-Party support link

              [System] com.sophos.notification.plist 3rd-Party support link

              [System] com.sophos.scan.plist 3rd-Party support link

              [System] com.sophos.sxld.plist 3rd-Party support link

              [System] com.sophos.webd.plist 3rd-Party support link

     

    Launch Agents:

              [System] com.brother.LOGINserver.plist 3rd-Party support link

              [System] com.hp.messagecenter.launcher.plist 3rd-Party support link

              [System] com.intego.commonservices.statusitem.plist 3rd-Party support link

              [System] com.oracle.java.Java-Updater.plist 3rd-Party support link

              [System] com.sophos.uiserver.plist 3rd-Party support link

     

    User Launch Agents:

              [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link

              [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link

              [not loaded] com.akamai.single-user-client.plist 3rd-Party support link

              [not loaded] com.google.Chrome.framework.plist 3rd-Party support link

              [not loaded] com.google.keystone.agent.plist 3rd-Party support link

              [not loaded] com.macpaw.CleanMyMac.helperTool.plist 3rd-Party support link

              [not loaded] com.macpaw.CleanMyMac.volumeWatcher.plist 3rd-Party support link

              [not loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist 3rd-Party support link

              [not loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist 3rd-Party support link

              [not loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist 3rd-Party support link

              [not loaded] com.spotify.webhelper.plist 3rd-Party support link

     

    User Login Items:

              None

     

    Internet Plug-ins:

              Default Browser: Version: 537 - SDK 10.9

              OfficeLiveBrowserPlugin: Version: 12.3.6 3rd-Party support link

              AdobePDFViewerNPAPI: Version: 10.1.9 3rd-Party support link

              FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

              Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link

              Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

              QuickTime Plugin: Version: 7.7.3

              iPhotoPhotocast: Version: 7.0 - SDK 10.8

              NP_2020Player_IKEA: Version: 5.0.94.1 - SDK 10.6 3rd-Party support link

              AdobePDFViewer: Version: 10.1.9 3rd-Party support link

              EPPEX Plugin: Version: 10.0 3rd-Party support link

              JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link

     

    Safari Extensions:

              GoPhoto.it V9.0: Version: 1.196

              Coupons at Checkout: Version: 1.1

     

    Audio Plug-ins:

              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

              AirPlay: Version: 2.0 - SDK 10.9

              AppleAVBAudio: Version: 203.2 - SDK 10.9

              iSightAudio: Version: 7.7.3 - SDK 10.9

     

    iTunes Plug-ins:

              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

     

    User Internet Plug-ins:

              WebEx64: Version: 1.0 - SDK 10.5 3rd-Party support link

     

    3rd Party Preference Panes:

              Adobe Version Cue CS3  3rd-Party support link

              BDSPrefPane  3rd-Party support link

              Akamai NetSession Preferences  3rd-Party support link

              Flash Player  3rd-Party support link

              Java  3rd-Party support link

     

    Old Applications:

              /Library/Application Support/Microsoft/MERP2.0

                        Informe de errores de Microsoft:          Version: 2.2.9 - SDK 10.4 3rd-Party support link

                        Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link

              SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link

                        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app

              /Users/[redacted]/Library/Application Support/WebEx Folder/1224

                        convertpdf:          Version: 1.2 - SDK 10.5 3rd-Party support link

                        Cisco WebEx Meeting Center:          Version: 1207.04.2732.10 - SDK 10.5 3rd-Party support link

                        asannotation2:          Version: 8.25.31.0 - SDK 10.5 3rd-Party support link

                        atmsupload:          Version: 4.14.29.0 - SDK 10.5 3rd-Party support link

              /Users/[redacted]/Applications/Akamai

                        checkclientstatus:          Version: 1.0 - SDK 10.5 3rd-Party support link

                        macui:          Version: 1.0 - SDK 10.5 3rd-Party support link

                        Akamai NetSession Uninstaller:          Version: 1.0 - SDK 10.5 3rd-Party support link

              Senuti:          Version: 1.2.9 - SDK 10.5 3rd-Party support link

                        /Users/[redacted]/Downloads/Senuti.app

              Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link

                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

              WiTopia:          Version: 2.0.4 - SDK 10.5 3rd-Party support link

              MyPublisher:          Version: 6.2.1 - SDK 10.5 3rd-Party support link

     

    Time Machine:

              Skip System Files: NO

              Mobile backups: ON

              Auto backup: YES

              Volumes being backed up:

                        Macintosh HD: Disk size: 464.96 GB Disk used: 374.21 GB

              Destinations:

                        My Book [Local] (Last used)

                        Total size: 931.19 GB

                        Total number of backups: 15

                        Oldest backup: 2012-01-02 22:27:43 +0000

                        Last backup: 2013-11-14 14:57:07 +0000

                        Size of backup disk: Too small

                                  Backup size 931.19 GB < (Disk used 374.21 GB X 3)

              Time Machine details may not be accurate.

              All volumes being backed up may not be listed.

     

    Top Processes by CPU:

                   5%          WindowServer

                   5%          Google Chrome

                   1%          InterCheck

                   1%          EtreCheck

                   0%          hidd

     

    Top Processes by Memory:

              336 MB          Finder

              147 MB          InterCheck

              147 MB          SophosScanD

              94 MB          Google Chrome

              86 MB          mds_stores

     

    Virtual Memory Information:

              38 MB          Free RAM

              1.12 GB          Active RAM

              1.09 GB          Inactive RAM

              861 MB          Wired RAM

              8.82 GB          Page-ins

              194 MB          Page-outs

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