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Q: I cannot open App Store,iBooks store or safari,my Facebook,Pinterest and yahoo weather also doesn't works even when the wifi is co ... I cannot open App Store,iBooks store or safari,my Facebook,Pinterest and yahoo weather also doesn't works even when the wifi is connected only chrome works. more
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Feb 19, 2014 7:16 AM in response to L1180by pedro d,Hello there, L1180.
The following Knowledge Base article offers up some great basics and Wi-Fi troubleshooting specifics:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
After following the initial steps, you may want to then look at this section:
Unable to access the Internet while connected to Wi-Fi
- If you're using a public or commercial network, you may need to log in or subscribe.
- Check to see if you have a self-assigned IP address:
- Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected and tap
. - If your IP address is 169.254.xxx.xxx, you may not be able to access the Internet.
- Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected and tap
- If you do not have a self-assigned IP address, see if other Wi-Fi devices on your network have Internet access.
- If they do not, consult with your network administrator or ISP for further assistance.
- If they do, reset network settings on your device by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
- previously connected Wi-Fi networks and passwords
- recently used Bluetooth accessories
- VPN and APN settings
Thanks for reaching out ot Apple Support Communities.
Cheers,
Pedro.
