HT201355: Change your Apple ID password
Learn about Change your Apple ID password
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Helpful answers
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Feb 20, 2014 2:42 AM in response to mistylp1by Roger Wilmut1,You will have to get the security questions issue sorted out first. Go to https://getsupport.apple.com ; click 'See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Forgotten Apple ID security questions'.