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stuck on waiting for changes to be applied

148002 Views 427 Replies Latest reply: Apr 17, 2014 10:09 AM by ExTech RSS Branched to a new discussion.
  • JonJamesP Calculating status...
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    Feb 15, 2014 4:21 AM (in response to masc88)


    masc88 wrote:

     

    medialibrary on iOS was borked in my case, too.

    resulted in erratic behaviour, some changes outlined in this thread or simply waiting a long time seemed to help, but only temporarily.

     

    simplified steps I performed to fix it without having to re-setup the whole device:

     

    • cancel all pending syncs on iTunes and the device
    • clear out all songs on the device (settings->general->usage->music, left swipe on All Music, delete)
    • use iExplorer (eg. http://www.tomsguide.com/us/download/iExplorer,0301-46194.html) or a similar tool to delete Media/iTunes_Control/iTunes/MediaLibrary.sqlitedb on the device
    • power down and restart device (this will create a new MediaLibrary.sqlitedb)
    • resync (waiting for changes to be applied will take a while on first clean sync as it's figuring out the changes. that's ok, don't cancel)

     

    nothing required on the iTunes side except triggering the sync.

    This finally worked for me - after trying all the other suggested solutions, deleting the

     

    Media/iTunes_Control/iTunes/MediaLibrary.sqlitedb on the device using iTools did it for me.

  • david trusz Calculating status...
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    Feb 15, 2014 3:26 PM (in response to rkstiens)

    same problem here, 3 hours later this was the fix.  Go the Apple Store and check for music downloads in your account.   I had a pile which made no sense because all of the files that were sitting there I already had.  So I redownloaded them and the ipad synced immediately with one final middle finger from Apple, it blew away a bunch of recent playlists on the Mac. 

    Anyway synced a few times since then and it seems fine. 

  • Alchester Calculating status...
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    Feb 15, 2014 4:28 PM (in response to david trusz)

    Glad you worked it out. Mine is usually ok but about once a month, and for no obvious reason whatsover, goes into this mode of 'Waiting for changes to be applied'. I panic as I see red boxes next to loads of songs. Suddenly, it decides to reupload about 1500 songs to my phone that were already there before. The process takes ages. There's no rhyme or reason to it. I think it's a very annoying, completely unacceptable bug in the Itunes software and I find it a little disgraceful that a thread that started in September last year has not resulted in a universal fix in the software.

  • Dona_Aspen Calculating status...
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    Feb 16, 2014 12:37 AM (in response to masc88)

    masc88 wrote:

    • cancel all pending syncs on iTunes and the device
    • clear out all songs on the device (settings->general->usage->music, left swipe on All Music, delete)
    • use iExplorer (eg. http://www.tomsguide.com/us/download/iExplorer,0301-46194.html) or a similar tool to delete Media/iTunes_Control/iTunes/MediaLibrary.sqlitedb on the device
    • power down and restart device (this will create a new MediaLibrary.sqlitedb)
    • resync (waiting for changes to be applied will take a while on first clean sync as it's figuring out the changes. that's ok, don't cancel)

     

    Cleaning of MediaLibrary.sqlitedb and a few other files with iExplorer worked for me ! I had been stuck with this problem for months and now my iphone 4s is syncing fine again, Masc88 and JNoel you are my heroes !!

    I also deleted artworks, playlists and some other files with Iexplorer, not sure it was really safe but it worked anyway !!

    Thanks a lot !

  • ExTech Calculating status...
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    Feb 16, 2014 12:55 AM (in response to ExTech)

    UPDATE: I earlier posted about moving all my tunes to an external drive, then rebuilding iTunes from scratch, as well as resetting my phone as a new phone

     

     

    It worked ... for 36 hours.

     

    Then the long-sync returned, with exactly the same symptoms: disables most ripped songs, all home movies, no purchased/protected media EXCEPT audiobooks.  All audiobooks get disabled, including purchase.

     

    The entire process took about four hours, start to finish, so it's not worth doing every day and a half, I can tell you now.

  • XfitSwob Calculating status...
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    Feb 17, 2014 2:32 PM (in response to rkstiens)

    Hey Guy

     

    I have been f**king around with this issue for a long time.

    BUT today i discovered something very interesting!!

     

    My journey today:

    Deselecting all sync options in itunes (music, movies, podcast,... ) everything was deselected. My phone completed his sync without any problems.

     

    I randomly tried to sync one of my many playlists --> always got stuck at "waiting for ..."

    then suddenly ONE playlist worked!!

    i couldn't belief.

     

    now here is the deal:

    IF i create a list containing songs NOT purchased (ripped, whatever) i was able to sync.

    As soon as i added a purchased song (stored on my hdd) the "waiting for.." problem occurred!!

     

    i dont know whats going on here BUT at least i can now sync playlists (some of them).

     

    can someone crosscheck and tell if this works for him too.

     

    greets

  • ExTech Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 17, 2014 5:28 PM (in response to XfitSwob)

    XfitSwob wrote:

     

    Deselecting all sync options in itunes (music, movies, podcast,... ) everything was deselected. My phone completed his sync without any problems.

     

    I randomly tried to sync one of my many playlists --> always got stuck at "waiting for ..."

    then suddenly ONE playlist worked!!


    IF i create a list containing songs NOT purchased (ripped, whatever) i was able to sync.

     

    As soon as i added a purchased song (stored on my hdd) the "waiting for.." problem occurred!!

     

     

     

    I haven't tried ONLY non-purchased songs yet, but that'll be my next attempt.

     

    What I've noticed is ONLY non-purchased songs FAIL to sync, or worse they get actively disabled on the iPhone AFTER they've synced.

     

    I can get relatively stable syncs by eliminating all my songs EXCEPT the purchased ones.  Problem is, eventually iTunes starts disabling even the purchased songs.

     

    I have to say, I've never tried syncing WITHOUT purchased media, but that's next on my list.

     

    Currently, though, my top priority is to sync my calendars.  I tried to sync through iCloud, for about the fifth time, and like the previous four attempts over the past few years, iCloud wiped out my calendars and contacts entirely.

     

    Gotta avoid iCloud at all costs.

  • jimmirock Calculating status...
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    Feb 18, 2014 7:17 AM (in response to rkstiens)

    Update!

    I was sent a special sync diagnostics app by Apple. I really hope this helps them fix it. Problem is I need to perform 2 syncs (1 to generate the data, the 2nd to copy the file across). So obviously it's taking a while!

     

    Each sync seems to increase the time it takes. After I fixed it the last time a sync would take a minute if there was no new data to send, then it took half an hour, now it's taking an hour, etc. I'll let them know of course.

  • Newboj Calculating status...
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    Feb 18, 2014 5:35 PM (in response to rkstiens)

    I have had this issue for some time running iTunes 11.1.4 and ios 7.0.4.  The issue for me was easily resolved after a chat with Apple Support.  My issue was related to a conflict with wi-fi sync and syncing via cable.  The resolution was simple:

     

    1. With the phone connected to the computerm uncheck the option to sync the phone over wifi via the summary tab

    2. Disconnect phone form computer

    3. Reset the phone by pressing both buttons on the phone until the Apple logo appeared

    4. Once the reset is complete, plug the phone back into the computer and apply the changes

     

    That's what did it for me.  I will no longer sync over wifi.  It's not worth this headache. 

     

    Hope this helps some poor souls like me. 

  • fremont_guy Calculating status...
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    Feb 20, 2014 5:37 AM (in response to rkstiens)

    Disabling wifi sync fixed the problem for me. I wish Apple fixed iTunes. It has become a beast.

  • ExTech Level 1 Level 1 (0 points)
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    Feb 20, 2014 8:19 PM (in response to jimmirock)

    jimmirock wrote:

     

    Update!

    I was sent a special sync diagnostics app by Apple. I really hope this helps them fix it. Problem is I need to perform 2 syncs (1 to generate the data, the 2nd to copy the file across). So obviously it's taking a while!

     

    Each sync seems to increase the time it takes. After I fixed it the last time a sync would take a minute if there was no new data to send, then it took half an hour, now it's taking an hour, etc. I'll let them know of course.

     

    Well that's more than they asked from me so that's good news.

     

    As for me, I may have fixed the problem, but we'll see.  I moved all my files to an external drive and rebuilt my computer from scratch.  No Time Machine backup.  I figure whatever's causing it is probably surviving in the backups as well.

     

    So far, clean syncs.  But it's only been a few hours.

     

    Meantime, I did discover something new.  Someone on here mentioned unchecking all purchased songs.  I never thought to try it because the ripped media was getting disabled, not the purchases.  But it DID seem to work for me as well.

     

    However, I wasn't content to let over $5,000 worth of iTunes purchases go to waste, which is why I took the extreme route of rebuilding my system.

     

    Well ... at least I got to rename my home folder.

  • ExTech Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 20, 2014 9:45 PM (in response to ExTech)

    Oh, one last thing:

     

    I've been managing which songs sync and not by checking and unchecking them (then syncing only checked songs).

     

    When I checked a number of them at once (about a hundred), a long-sync occurred with all songs disabled.

     

    I wonder whether checking/unchecking may cause management issues that confuse iTunes' sync software.

     

    I plan to check everything going forward.  Basically, if I don't like something enough to have it on my phone, then I don't need it on my computer either.

  • Charmand3r Calculating status...
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    Feb 23, 2014 9:18 AM (in response to rkstiens)

    Thank you to all on here for helping out with my issue. I was stuck in the loop of backing up for one little book. Less than a MB of data and my iPad 7.0.6 and itunes 11.crap.crap. was having a mare. By unselecting 'sync over wifi' it suddenly started working. Huzzah! What a joke.

  • ExTech Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 24, 2014 11:48 AM (in response to ExTech)

    three and half days

     

    that's how long I lasted before the problem resurfaced, AFTER the last iPhone update no less!

     

    So, for what it's worth, it's absolutely not worth it to rebuild your entire computer from the ground up

     

    It took me 18 hours, straight, and I lost tons of emails, credentials, etc.

     

    and it bought me 3.5 days of normal syncs

  • wombat88 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 24, 2014 3:16 PM (in response to ExTech)

    It is amazing to me how many different things people have tried to fix this problem. The only fix that has worked every time is to delete the medialibrary database file on the device itself using a program that allows one to read files. I've described what I do in this thread:

     

    https://discussions.apple.com/message/23388123#23388123

     

    I believe that some bug in Tunes progressively screws up the library file on devices by leaving junk behind that you cannot get rid of, which eventually slows syncs to a crawl. Deleting the corrupted library file, warm rebooting, and resyncing (which rebuilds the library file on the device) gives me several weeks of trouble-free syncs before it gets stuck again. It does take a while to put the files back on the device so I usually let it run overnight (I've got a very large library). So far I've used the same technique to fix stuck syncs on my iPad 2, iPod Touch 4, iPod Touch 5, iPhone 4s, iPad 2, and iPhone 5. It isn't a permanent fix, but it does get things working for a while before "gunk" builds up in the database and you need to repeat the process again. I'd still rather do this than delete my entire  iTunes library and rebuild it from scratch, remove all purchased music, or restore my iPhone to factory settings repeatedly.

     

    Based on past "ghosted" files, I think the real problem isn't the media type so much as it is purchased items. When this problem first cropped up, for me the ghosted files were primarily in *.m4p format . I removed all of these files and reinstalled them in *.m4a or *.mp3 format. After some initial hiccups (I believe linked to corruption of the database file on my device), syncs worked flawlessly for a while, then it got stuck again. Another issue seemed to be "matched" music, so I removed all of those files and turned off Match. That also seemed to help for a while. My guess is that iTunes is doing something in the background to verify that your purchased music is allowed to be on the device, and something in this process corrupts the device library file over time. It always amazes how much extra space my iPhone suddenly finds once all those ghosted files are gone and I've resynced.

     

    I'm ticked off enough about this problem that I rarely purchase music from iTunes anymore and rely on Amazon instead. I've kept my Match subscription temporarily, but plan to switch entirely to Amazon Cloud as soon as all the tags on my music files are clean. Apple's premium prices are only worth it if the product and software work. This problem has existed for years and it doesn't seem to be a priority of Apple's to fix it. Given that, I'm already looking at tablets made by other manufacturers to replace my old iPad, and I've been doing the same with phones. This is almost as bad as Windows registry errors or BSODs.

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