Q: my new laptop isn't syncing calendar

Are you trying to sync your iCloud calendar using Outlook 2007 or higher?  If so, describe what problem you are having?

What isn't syncing?  Are events added to your iOS device not appearing on icloud.com?  Are events added to your Outlook calendar not appearing on icloud.com?  Something else?

bbouren wrote:

 

unless i change the 5S from home to work

 

If you mean you have a separate work calendar that syncs with your employer's exchange account, that will not sync with iCloud.  iCloud will only sync calendars that belong to the iCloud account.  It will not sync external accounts such as your work exchange account.

Or, did you mean somethen else by this?

Is your laptop calendar also an iCloud calendar?

If the issue is on your laptop calendar, and it isn't loading your entire iCloud calendar, you should try going to the iCloud control panel, unchecking "mail, contacts, calendars & tasks with Outlook", then restart your laptop and go back and recheck this setting.

Could be a number of things, all of which are covered in the troubleshooting steps in the article you were reading (http://support.apple.com/kb/TS3999) under "Troubleshooting on Microsoft Windows (Microsoft Outlook)".  Take the time to go through these troubleshooting steps one by one on your laptop and you will probably solve it.

It can be frustrating.  Sometimes the Outlook add-in becomes disabled and you just need to re-enabled it.  This, along with other potential issues, is covered in the troubleshooting steps.