HT201320: Set up an email account on your iPhone, iPad, or iPod touch
Learn about Set up an email account on your iPhone, iPad, or iPod touchQ: I changed my hotmail password and am unable to set up on iPad. 'Unable to verify account info' error. I've deleted and added and t ... I changed my hotmail password and am unable to set up on iPad. 'Unable to verify account info' error. I've deleted and added and tried as a hotmail and exchange acct. help!!! more
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Helpful answers
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Feb 20, 2014 10:33 AM in response to Mauralucyby Skydiver119,Have you tried adding it using the Outlook preset?
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Feb 20, 2014 10:41 AM in response to Skydiver119by Mauralucy,Thx. I don't see an outlook option. Does not appear under 'other'
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Feb 20, 2014 10:44 AM in response to Mauralucyby Skydiver119,I have never used the exchange setting. I used the hotmail or outlook setting, and simply entered my address and current password, and it verified and worked.
Have you tried to delete the account from the iPad and then start fresh?
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Feb 20, 2014 10:50 AM in response to Skydiver119by Mauralucy,I've attempted that at least 20x. Thx
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Feb 20, 2014 1:15 PM in response to Mauralucyby Skydiver119,I'm sorry. I think the only other thing I can suggest is to poke around microsoft's support pages. You stand a better chance there of finding a hotmail owner trying to access it on an iPad than finding a hotmail owner here.
I know i got a mail from them today about the changing of Skydrive to something else, so it's possible that their mucking about could be affecting things. I know when Yahoo was 'improving' their servers they'd cause random outages.