2 Replies Latest reply: Feb 21, 2014 4:59 AM by Demo
Camsawgram Level 1 Level 1 (0 points)

Face time won't sign on. Says to check network connection even tho I am connected


iPad 2, iOS 7.0.4
  • 1. Re: Face time won't connect. Says to check network connection even tho I am connected.
    Sumesh_22 Level 4 Level 4 (1,010 points)

    Hello Camsawgram,

     

    How are you connected to Internet, if it is through Cellular then in your case it won't work if you have iPad 2 and if you are connected through a Wifi connection then first check if you are able to browse a Website using Safari on your iPad and also once Disconnect from your Wifi connection by going to Settings> Wifi> Select your Network and click on the Arrow on it and then click on Forget this Network and then go back and Reconnect your Network. And then try to Login to Facetime and see if it works and if it still doesn't work then Go through the Steps mentioned in Below link to Fix Facetime issue.

     

    http://support.apple.com/kb/ts3367

    Wi-Fi network issues

  • 2. Re: Face time won't connect. Says to check network connection even tho I am connected.
    Demo Level 9 Level 9 (76,435 points)

    Go to Settings>General>Date & Time>Set Automatically>On. Make sure the time zone setting is also correct.

     

    Also try restarting or resetting your iPad and then see if you can connect with FaceTime.

     

    Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

     

    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start