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Can't watch youtube videos on YouTube

488 Views 7 Replies Latest reply: Feb 21, 2014 11:05 AM by Eric Root RSS
Vralstad Calculating status...
Currently Being Moderated
Feb 21, 2014 6:13 AM

Hi. When I am using Safari, I cant watch videos. I have tried updating the newest flash player, but it didn't help. When I try Chrome, it works, but I like Safari much more.

 

Where the video is supposed to be, the screen is black with a little text box, where its in english says: plugin error (I am using google translate from norwegian to english)

 

I hope on some help!

MacBook Air (13-inch Late 2010), OS X Mavericks (10.9.1)
  • Grant Lenahan Level 4 Level 4 (1,190 points)
    Currently Being Moderated
    Feb 21, 2014 6:26 AM (in response to Vralstad)

    I would re-install safari, whcih means re-installing OSX (over the top of your copy som 99% of stuff is not impacted).

     

    There must be some library or plug-in missing or corrupted.

     

    Does youtube always use flash?  I dont think so, or it would nto work on ipads and iphones. It may be a different plug-in - html5 maybe?

     

    Grant

  • Grant Lenahan Level 4 Level 4 (1,190 points)
    Currently Being Moderated
    Feb 21, 2014 6:40 AM (in response to Vralstad)

    You can't ( AFAIK) re-install Safari. You must re-install all of Mavericks.  The one time i did it i lost nearly nothing, a very, very few easily fixed settings. But you might want to double check - we're not Apple support, we're just folks like you whomay have BTDT/

     

    Grant

  • dominic23 Level 6 Level 6 (18,385 points)
    Currently Being Moderated
    Feb 21, 2014 6:46 AM (in response to Vralstad)

    System Preferences > Other > Flash Player  > Playback

     

    Click the "Peer-assisted Networking Setting by Site" button at the bottom.

     

    Is YouTube.com listed and not allowed?

     

    Networks Access column

     

    Block/Ask me/Allow

     

    Select Allow.

     

    Best.

  • dominic23 Level 6 Level 6 (18,385 points)
    Currently Being Moderated
    Feb 21, 2014 9:16 AM (in response to Vralstad)

    1. System Preferences >  Flash Player > Advanced >  Delete  All

         Press the "Delete All" button

     

         Install Adobe Flash Player.

     

        http://get.adobe.com/flashplayer/

     

        Follow the prompts.

        Quit Safari.

     

        Restart computer. Relaunch Safari.

     

     

    2.  Allow  Plug-ins

      

        Safari > Preferences > Security

     

        Internet Plug-ins >  "Allow  plug-ins"

        Enable it.

        Press " Manage Website Settings" button for more options.

  • Eric Root Level 6 Level 6 (13,810 points)
    Currently Being Moderated
    Feb 21, 2014 11:05 AM (in response to Vralstad)

    If you re-install, in theory you shouldn't lose anything. Do a backup before attempting a re-install in case of an oops.

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