Currently Being ModeratedFeb 21, 2014 8:21 AM (in response to obnovas)
I am going to speculate that you have a hardware problem (motherboard, connector, etc.).
Your explanation is inconsistent - once oyu say clean install, another time clean sweep, whatever that might be.
Did they truly re-install the OS in its entirety?
Have you ruled out conflicting 3rd party software?
Currently Being ModeratedFeb 21, 2014 8:37 AM (in response to Grant Lenahan)
I'm sorry, At the Genius Bar, we first did the OS restore where it kept all of the files, etc.
After that it still paniced- while at the bar.
So then, completely wiped it and reinstalled the OS.
I then backed up from Time Machine.
I found a BlackberryRim extension in the Library folder (from a previous user)- I just deleted that.
Other than that I didn't notice anything that was unusual or that I knew wasn't from the App Store.
File Zilla isn't, but it's never been in the logs and this is the first time it's been open when a panic occured.
How would I begin to diagnose the hardware stuff?
All hardware tests at the Genius Bar were good.
Thanks for your assistance!
Currently Being ModeratedFeb 21, 2014 9:10 AM (in response to obnovas)
Diagnosing a hardware issue is generally beyond the cpaabilities of users. I think you need ot go to the genius bar and explain that ven after their testing and clean reinstallatyion, you are having panics.
I would consider listing all your 3rd party software here. Possibly begin a new thread. You dont have a simple problem, so data is needed. good luck.
Currently Being ModeratedFeb 21, 2014 11:25 AM (in response to obnovas)
Some virus scanning programs have caused a lot of problems for people.
Trying running this program and then copy and paste the output in a reply. Please use copy and paste as screen shots can be hard to read.
Currently Being ModeratedFeb 21, 2014 1:19 PM (in response to obnovas)
I can post the panics if needed...
Just the last one. Appears to be software related, since it only happens when you install on top or migrate.27" i7 iMac mid '11 SL, MLion, OS X Mavericks (10.9.1), G4 450 MP w/Leopard, 9.2.2
Currently Being ModeratedFeb 21, 2014 1:28 PM (in response to baltwo)
This thread is making my head hurt.
Here are things that will make Macs with Mavericks misbehave:
- bad/old/incompatible software.
- reinstalling your bad/old/incompatible software via "restoring" it with Time Machine
- Third-party antivirus software.
- Blackberry software.
If you post the Etrecheck report, as was already suggested, we can take a look and see what other bad/old/incompatible software you have on your Mac that is probably causing your kernel panics.
Currently Being ModeratedFeb 21, 2014 1:50 PM (in response to obnovas)
If the problem is recurring kernel panics, then the most relevant information is the panic report. It hasn't appeared yet, which is why the discussion is getting nowhere.
Currently Being ModeratedFeb 21, 2014 9:20 PM (in response to Linc Davis)
I just got home to another panic report waiting on me. Here it is:
Anonymous UUID: 78B66045-D1C9-0134-67A5-DBC6133F7D2C
Fri Feb 21 16:55:55 2014
panic(cpu 0 caller 0xffffff800105260f): "a freed zone element has been modified: expected 0xdeadbeefdeadbeef but found 0xdeadbeefdaadbeef, bits changed 0x4000000, at offset 112 of 128 in zone: kalloc.128"@/SourceCache/xnu/xnu-2422.1.72/osfmk/kern/zalloc.c:461
Backtrace (CPU 0), Frame : Return Address
0xffffff80e2d6bc40 : 0xffffff8001022f69
0xffffff80e2d6bcc0 : 0xffffff800105260f
0xffffff80e2d6bd20 : 0xffffff8001051d09
0xffffff80e2d6be20 : 0xffffff800102aa2f
0xffffff80e2d6be50 : 0xffffff80013e080d
0xffffff80e2d6be90 : 0xffffff800141fa16
0xffffff80e2d6bf60 : 0xffffff800143db67
0xffffff80e2d6bfb0 : 0xffffff80010f3af8
BSD process name corresponding to current thread: Google Chrome He
Mac OS version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x0000000000e00000
Kernel text base: 0xffffff8001000000
System model name: iMac10,1 (Mac-F2268CC8)
System uptime in nanoseconds: 27527536876299
last loaded kext at 11702814740146: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f83335000, size 65536)
last unloaded kext at 11772921893450: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f83335000, size 57344)
Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 8 GB, SMC 1.52f9
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x802C, 0x31364A5353353132363448592D3147314131
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x802C, 0x31364A5353353132363448592D3147314131
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 220.127.116.11-P2P
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST3500418ASQ, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GA11N, 661.8 MB
USB Device: Built-in iSight
USB Device: Internal Memory Card Reader
USB Device: Keyboard Hub
USB Device: Apple Keyboard
USB Device: IR Receiver
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
Currently Being ModeratedFeb 21, 2014 9:23 PM (in response to obnovas)
Here's the EtreCheck... looks like I have a lot more 3rd Party stuff than I realized...? Probably some of the problem?
iMac (21.5-inch, Late 2009)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2 cores
8 GB RAM
NVIDIA GeForce 9400 - VRAM: 256 MB
OS X 10.9.1 (13B42) - Uptime: 0 days 6:23:1
ST3500418ASQ disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (78.52 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GA11N disk1 : (661.8 MB)
disk1s1 (disk1s1) <not mounted>: 576.2 MB
disk1s1s1 (disk1s1s1) <not mounted>: 32 KB
Cooper Family (disk1s1s2) /Volumes/Cooper Family : 566 MB (Zero KB free)
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
VirtualBox: Path: /Library/StartupItems/VirtualBox
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.adobe.SwitchBoard.plist 3rd-Party support link
[System] com.ciscosystems.ciscoconnectupgrade.daemon.plist 3rd-Party support link
[System] com.fitbit.galileod.plist 3rd-Party support link
[System] com.gopro.stereomodestatus.plist 3rd-Party support link
[System] com.leapfrog.connect.shell.plist 3rd-Party support link
[System] com.line6.l6ksettingmgr.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.rim.BBDaemon.plist 3rd-Party support link
[System] org.macosforge.xquartz.privileged_startx.plist 3rd-Party support link
[System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[System] com.adobe.AdobeCreativeCloud.plist 3rd-Party support link
[System] com.rim.BBLaunchAgent.plist 3rd-Party support link
[System] com.wacom.pentablet.plist 3rd-Party support link
[System] org.macosforge.xquartz.startx.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
[not loaded] com.spotify.webhelper.plist 3rd-Party support link
User Login Items:
Launch Nikon Message Center 2
DirectorShockwave: Version: 11.6.4r634 3rd-Party support link
WacomNetscape: Version: 2.1.0-1 - SDK 10.8 3rd-Party support link
LogMeInSafari64: Version: 1.0.497 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
WacomTabletPlugin: Version: WacomTabletPlugin 18.104.22.168 3rd-Party support link
AdobeAAMDetect: Version: AdobeAAMDetect 22.214.171.124 - SDK 10.7 3rd-Party support link
AdobePDFViewerNPAPI: Version: 10.1.9 3rd-Party support link
LogMeIn: Version: 1.0.497 3rd-Party support link
Silverlight: Version: 5.1.10411.0 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
LogMeInSafari32: Version: 1.0.497 3rd-Party support link
iPhotoPhotocast: Version: 7.0 - SDK 10.8
SharePointBrowserPlugin: Version: 14.3.1 - SDK 10.6 3rd-Party support link
AdobePDFViewer: Version: 10.1.9 3rd-Party support link
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: Version: 1.0.94 3rd-Party support link
3rd Party Preference Panes:
Flash Player 3rd-Party support link
GoPro 3rd-Party support link
Growl 3rd-Party support link
Line6AudioMIDI 3rd-Party support link
Perian 3rd-Party support link
PenTablet 3rd-Party support link
Nikon Message Center 2: Version: 2.1.1 - SDK 10.5 3rd-Party support link
/Applications/Nikon Software/Nikon Message Center 2/Nikon Message Center 2.app
Microsoft Error Reporting: Version: 2.2.8 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.3 - SDK 10.4 3rd-Party support link
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
Preschool Animal Match: Version: 1.0 - SDK 10.0 3rd-Party support link
Time Machine not configured!
Top Processes by CPU:
2% Google Drive
1% Core Sync
Top Processes by Memory:
172 MB com.apple.IconServicesAgent
123 MB softwareupdated
115 MB Google Chrome
90 MB mds_stores
82 MB Google Drive
Virtual Memory Information:
4.95 GB Free RAM
1.75 GB Active RAM
321 MB Inactive RAM
755 MB Wired RAM
514 MB Page-ins
0 B Page-outs
Thank You ALL !
Any direction is better than frustration!
Currently Being ModeratedFeb 21, 2014 9:28 PM (in response to obnovas)
Remove the BlackBerry software, which is incompatible with Mavericks, and update VirtualBox to the current version. See whether there's an improvement. If not, you probably have a hardware fault.
Currently Being ModeratedFeb 21, 2014 10:01 PM (in response to Linc Davis)
The blackberry stuff is from a previous owner and I guess it has some how kept getting restored or passed through. I haven't seen a blackberry app on the computer, but see lots of files and traces that there was once one. I guess I'll have to download their app like you said to remove it.
I will update how it goes.
Currently Being ModeratedFeb 22, 2014 5:33 AM (in response to obnovas)
> expected 0xdeadbeefdeadbeef but found 0xdeadbeefdaadbeef
I Think you have bad RAM.
Changing 0xdeadbeefdeadbeef to 0xdeadbeefdaadbeef is a 1 bit change, as in dead vs daad.
To get a from e, the e just needs to loose one bit.
I Think you have bad RAM.
find a copy of 'rember' and run it over night. Also start removing pairs of RAM and seeing if the problem stops.
Assuming there is 3rd party RAM added, see if the vender will replace their modules.
Currently Being ModeratedFeb 22, 2014 5:54 AM (in response to BobHarris)
I also suspect RAM. But didnt you (OP) say that the Apple store checked the RAM?
Currently Being ModeratedFeb 22, 2014 6:39 AM (in response to Grant Lenahan)
For me, 0xdeadbeefdaadbeef is a daad give away that this is a RAM problem.
While it is possible that a bit of code masked out 1 bit to change the e to an a, I find it unlikely that said code would not have munged other values in the freed zone.
But if software is suspected then remove ALL 3rd party kernel extensions and see if the problem goes away.
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