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All replies
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Helpful answers
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Feb 21, 2014 1:30 PM in response to Larry McCantsby jeremy_v,Hi Larry,
Thanks for visiting Apple Support Communities.
I recommend these steps if you receive an error 4013 when restoring your iPhone:
- Install the latest version of iTunes.
- Restart your computer.
- Make sure your computer is up to date. If an update requires a restart, check for updates again after you restart.
- Restore using another USB cable.
- Restore your device on another computer.
If you continue to see error 4005, 4013, or 4014 when you restore your device, contact Apple for support.
You can find these steps here:
iOS: Restore errors 4005, 4013, and 4014
http://support.apple.com/kb/TS5314
Cheers,
Jeremy
- Install the latest version of iTunes.
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May 25, 2016 1:02 AM in response to jeremy_vby Ritesh issrani,change the charging ic of the phone,
mine worked too,
Regards
Ritesh
