HT204396: Use Restrictions to prevent purchasing on your iPhone, iPad, or iPod touch

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Sanchez0215

Q: I need help on resetting my security  code  because I forgot them n it won't let down load any music

Help changing my security code so I can download music because I don't know the answers

iPad

Posted on Feb 22, 2014 12:41 AM

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Q: I need help on resetting my security  code  because I forgot them n it won't let down load any music

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  • by King_Penguin,

    King_Penguin King_Penguin Feb 22, 2014 12:45 AM in response to Sanchez0215
    Level 10 (134,181 points)
    iTunes
    Feb 22, 2014 12:45 AM in response to Sanchez0215

    If you mean the answers to your security questions, then if you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312

     

    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.

     

    Contacting Apple about account security : http://support.apple.com/kb/HT5699

     

    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use