HT204316: Set up an Apple ID to use in the iTunes Store, App Store, or iBooks Store, and with Apple Music and Apple News
Learn about Set up an Apple ID to use in the iTunes Store, App Store, or iBooks Store, and with Apple Music and Apple NewsQ: I received a 50 dollar iTunes gift gard . I have down loaded apps before with no problem but O never had to answer any secur ... I received a 50 dollar iTunes gift gard . I have down loaded apps before with no problem but O never had to answer any security questions. more
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Helpful answers
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Feb 22, 2014 12:47 AM in response to Jackie 53by King_Penguin,We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
If you log into your account on http://appleid.apple.com and select the Password And Security section are you able to set them ?
If not, then from http://support.apple.com/kb/HT5665 :
- If you have three security questions and a rescue email address, sign in to My Apple ID and select the “Password and Security” tab to send an email to your rescue email address to reset your security questions and answers.
- If you have one security question and you know your Apple ID password, sign in to My Apple ID and select the “Password and Security” tab to reset your security question.
- If you have one security question, but don't remember your Apple ID password, contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
If you can’t reset them via the above instructions (you won't be able to add a rescue email address until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312