TS1410: iTunes: iPod not recognized in iTunes and Mac desktop
Learn about iTunes: iPod not recognized in iTunes and Mac desktop
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Helpful answers
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Feb 22, 2014 11:36 AM in response to sureshraja digitecproby jeremy_v,Hi sureshraja digitecpro,
Thanks for visiting Apple Support Communities.
Start with the troubleshooting steps in this article if your iPod is not powering on:
iPod troubleshooting basics and service FAQ
http://support.apple.com/kb/TS1382
Additionally, if you see an image similar to the ones below on your iPod screen, visit the related links for some troubleshooting steps that you can try.
iPod displays a sad iPod icon
http://support.apple.com/kb/ts1373
iPod displays a folder icon with an exclamation point
http://support.apple.com/kb/ts1405
Best Regards,
Jeremy
