HT200197: Get help with audio, video, or power on Apple TV
Learn about Get help with audio, video, or power on Apple TV
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by Winston Churchill,Feb 22, 2014 12:12 PM in response to Barrym6802
Winston Churchill
Feb 22, 2014 12:12 PM
in response to Barrym6802
Level 10 (104,063 points)
Apple TVWelcome to the Apple Community Barry.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
- Restart the Apple TV (Settings > General > Restart).
- Restart the Apple TV by removing ALL the cables for 30 seconds.
- Restart your router. (Also try removing it’s power cord for at least 30 seconds)
- Reset the Apple TV (Settings > General > Reset > Reset all settings)
- Restore the Apple TV (Settings > General > Reset > Restore)