HT201413: Resolve issues between iTunes and third-party security software

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Wusabi Wah
Level 1 (0 points)

Q: Im receiving a "Runtime Error" R6034, everytime i try to start my itunes  and i cannot update my itunes because of this. can anyone help!!?

Im receiving a "Runtime Error" R6034, everytime i try to start my itunes  and i cannot update my itunes because of this. can anyone help!!?

Posted on Feb 22, 2014 9:55 PM

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Wusabi Wah

Q: Im receiving a "Runtime Error" R6034, everytime i try to start my itunes  and i cannot update my itunes because of this. can ... more

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  • by b noir,

    b noir b noir Feb 22, 2014 9:59 PM in response to Wusabi Wah
    Level 9 (72,129 points)
    Feb 22, 2014 9:59 PM in response to Wusabi Wah

    Uninstall your existing copy of iTunes. Delete any copies of the iTunesSetup.exe (or iTunes64Setup.exe) installer files from your downloads areas for your web browsers and download a fresh copy of the iTunes installer from the Apple website:

     

    http://www.apple.com/itunes/download/

     

    (The current build of the 11.1.4.62 installer was changed a few days ago, which fixed the bulk of the reports of MSVCR80.dll/R6034/APSDaemon.exe/Error-7/AMDS-could-not-start trouble ... but the build number on the installer was not changed. So we're trying to make sure you do the reinstall using a "new good" 11.1.4.62 installer instead of an "old bad".)

     

    Does the install with the new copy of the installer go through properly? If so, does that clear up the error message?

     

    If you still have the same error messages cropping up, then try the procedures from the following user tip:

     

    Troubleshooting issues with iTunes for Windows updates