Currently Being ModeratedNov 26, 2013 8:12 PM (in response to Golden_lab1)
I noticed this 3 seconds after firing up the iPad Air! I agree! It is terrible compared to my iPad 3 w/retina (that looks gorgeous as always).
Netflix is 99.99% of what I use my iPad for so if this is not fixed soon, back to the store it goes!
Currently Being ModeratedNov 29, 2013 11:15 PM (in response to Golden_lab1)
I just got my iPad Air today and noticed the poor quality of Netflix video immediately! I just switched from iPad 2, where the picture quality is great and it's not even retina.
Currently Being ModeratedJan 23, 2014 8:48 PM (in response to Golden_lab1)
I am in the same boat. Resolution ***** on iPad air. I have iPad2 as well but movies looks fine on that. I don't know if this is iPad air issue or netflix issue
Currently Being ModeratedJan 23, 2014 9:52 PM (in response to Golden_lab1)
Same issue on iPad mini with retina display.
Currently Being ModeratedFeb 4, 2014 11:38 PM (in response to Golden_lab1)
Having the same problem... So upset that I spent $800 on ipad Air but have to use our 'hand me down' iPad 3 for Netflix, which is what I mostly use ipad for anyway.
When will they fix this issue?!
Currently Being ModeratedFeb 16, 2014 7:29 AM (in response to libertino85)
Finally fixed my issue.
Went to neflix account settings on computer and changed playback settings from High to auto.
has to do with how it senses the Ipad Air, and this fixed it for me.
Logged in with ipad air and it streamed in sharp HD again.
I had it set to High and ipad 2 played just fine, but looked real bad (640x 480) on ipad Air.
so now it is on Auto .. Much Better!
Hope this works for the rest of you
Currently Being ModeratedFeb 16, 2014 6:48 PM (in response to cboyfl)
Not sure, man. My issues were happening even though my setting was on "Auto". Since I complained about it, something has definitely changed automatically, though, because I didn't do anything and now Netflix seems to be popping into HD on my iPad Air. Finally! Sometimes it's hit and miss but that is more likely attributed to my network speeds fluctuating.
I'm starting to think it's on Netflix and not Apple.
I do see how if some people changed their setting to "Auto" it would help. Definitely do that, guys.
Currently Being ModeratedFeb 16, 2014 7:08 PM (in response to thisismetcalf)
Yes I tried Amazon Prime and video loads fast and in HD.
Has to be a netflix thing, but so weird that it works fine on Ipad 2 and 3
Currently Being ModeratedFeb 16, 2014 8:31 PM (in response to cboyfl)
I put it on 'automatic' and it helped for a while. But then it regressed back to SD later. The funny thing is that the Netflix technician told me to put it on HD instead of 'automatic' when I called them. So go figure. Another forum seems to place blame on Comcast. So I'm still a little confused, perplexed by this issue.
Currently Being ModeratedFeb 17, 2014 8:08 AM (in response to libertino85)
But I have Verizon Fios, at 80MBs and it still does it on occasion
Currently Being ModeratedFeb 18, 2014 8:30 AM (in response to Golden_lab1)
Same issue here. Very frustrating and pretty much unusable for me. All other apps stream just fine with the exception of Netflix, where I get mostly less than SD quality. All other devices (iphone 5, wi-fi blueray player) work perfectly with Netflix and I never have an issue with those. I'm perplexed too- is it the iPad, Netflix app or what?
Currently Being ModeratedFeb 18, 2014 9:10 AM (in response to MJF1121)
What is also confusing is that there seems to be a lack of complaints about this issue.
Does this mean that only a select few iPad Airs are behaving this way?
Or do most people with iPad Airs not subscribe to Netflix?
Or do most people with iPad Airs not even notice the poor quality because they don't have other devices to comapre with?
I think there's just a handful of us that this is happening to or maybe we're just the only ones noticing it. With so little attention to this issue, I don't think it will ever get resolved by the powers that be.
Currently Being ModeratedFeb 18, 2014 9:28 AM (in response to libertino85)
I think most people do not pay attention or dont care.
I have an Ipad mini retina that does the same thing and the Ipad 2 that I used to have was fine.
I'm pretty sure it is across the board on all ipad Air from what I found in other forums as well.
Some of the time it loads at 720p but most of time its at 640x480 and looks so bad.
it should easily handle 1080p because Amazon prime video loads fast and in HD
Currently Being ModeratedFeb 23, 2014 10:53 PM (in response to libertino85)
I also worry that nothing is being done about this. I've spent the entire day bouncing between Netflix technical support and Apple care. Both simply point the finger at the other and neither seems to even acknowledge that the problem exists.