HT203427: Mac App Store: App purchase doesn't appear to complete
Learn about Mac App Store: App purchase doesn't appear to complete
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All replies
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Helpful answers
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Feb 24, 2014 1:35 AM in response to Granddragonby seventy one,What is the App. Was it downloaded from iTunes?
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Feb 24, 2014 1:46 AM in response to seventy oneby Granddragon,The App is News in Slow Italian and I downloaded it through the App Store. Linguistica 360.
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Feb 24, 2014 1:51 AM in response to Granddragonby seventy one,If it is not an iOS app it won't work. Apps from the App store are for Macs, Apps from iTunes are for IOS. Mind you, I don't understand why it allowed you to download it to your phone, unless the developer has made it both ways.
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Feb 24, 2014 1:59 AM in response to seventy oneby seventy one,★HelpfulHave just made another search. You must have downloaded it from the iTunes store ... not the app store. So it is an IOS app' It should therefore work. Contact the developer.
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Feb 24, 2014 2:08 AM in response to seventy oneby Granddragon,Thank you for your help. It's downloaded to both my iphone and ipad but won't open on either. I'll contact the developer.
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Feb 24, 2014 5:17 AM in response to Granddragonby seventy one,Thank you for the star. Please let us know what happened; it may help someone else.
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Feb 24, 2014 9:58 AM in response to seventy oneby Dah•veed,★HelpfulActually the iTunes app on a Mac is divided up into a number of separate apps on an iOS device. Music and videos are from the iTunes app. Apps and games are from the App Store app. Books are from the iBooks app. Magazines are from the Newsstand app. Podcasts are from the Podcast app. Etc.
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Feb 24, 2014 10:30 AM in response to Dah•veedby seventy one,Thanks Dah*veed. It seems a bit of a mess to me. It needs some form of a listing, perhaps under an all embracing heading of purchases.
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Feb 24, 2014 11:13 AM in response to seventy oneby Dah•veed,You will find purchased music, movies and TV shows in the Purchases list in the iTunes app on iOS. You will find purchased apps & games in the Purchases list in the App Store app on iOS. You will find purchased books in the Library of the iBooks app on iOS.
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Feb 24, 2014 12:35 PM in response to Dah•veedby Granddragon,I have been in touch with developer and they advise I need to subscribe to be able to use the app. iTunes won't allow them to advise that a subscription is required for app to work.
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