HT204550: Apple software on Windows: May see performance issues and blank iTunes Store

Learn about Apple software on Windows: May see performance issues and blank iTunes Store
marchjosh

Q: MY IPHONE4S UNABLE TO BACK UP DUE TO ANY CORRUPTION

i cannot transfer my file from iphone4s to my new iphone5s it says not compatible

iPhone 4S, iOS 7.0.4

Posted on Feb 24, 2014 7:39 AM

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Q: MY IPHONE4S UNABLE TO BACK UP DUE TO ANY CORRUPTION

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  • by randers4,

    randers4 randers4 Feb 24, 2014 9:10 AM in response to marchjosh
    Level 9 (62,845 points)
    Feb 24, 2014 9:10 AM in response to marchjosh

    Make sure youe updat your 5s.  The only way it could be incompatible with the backup of your old phone is if it was running a lower version of iOS.  Update the 5s and try again.

     

    If that doesn't work, back up your iPhone 4 to your computer instead.  Connect it to your computer, open iTunes, then go to File>Devices>Back Up.  Then go to File>Devices>Transfer Purchases.  When setting up your new phone choose Restore from iTuens Backup and restore the backup you just made to your 5s.