HT201342: Using your @icloud.com email address
Learn about Using your @icloud.com email address
-
All replies
-
Helpful answers
-
Feb 24, 2014 11:24 PM in response to Nano215by AnaMusic,If you cannot remember the passcode for the Screen Lock, you will need to Restore the device...
1) Connect to iTunes on the computer you usually Sync with and Restore...
http://support.apple.com/kb/HT1414
2) If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/ht4097
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766