HT201355: Change your Apple ID password

Learn about Change your Apple ID password
Surlita

Q: forgot iPod password

Hi, I bought my iPod years ago MA446LL/A iPod 5th generation . I created code in my iPod now, I forgot my password  (unlock password) .

 

Please advise .

 

Thanks,

Surlita

Posted on Feb 23, 2014 7:31 AM

Close

Q: forgot iPod password

  • All replies
  • Helpful answers

  • by matt00,

    matt00 Feb 25, 2014 7:46 AM in response to Surlita
    Level 5 (4,015 points)
    Feb 25, 2014 7:46 AM in response to Surlita

    Hey Surlita,

     

     

    Thanks for the question. The following resource may help to resolve your issue:

     

    iPod: How to use the Screen Lock

    http://support.apple.com/kb/ht1350

     

    Unlocking iPod

    You can unlock iPod in one of two ways:

     

    - Enter the combination on iPod using the same controls you used to set the combination. If you do not enter the correct combination, the digits onscreen flash red. When you enter the combination correctly, iPod will unlock and return you to the last viewed screen.

     

    - Connect iPod to the primary computer you use it with (the first one iPod synced with), and open iTunes. When you disconnect iPod from the computer, it will no longer be locked.

     

    If you can't unlock iPod using either of these methods, you can restore your iPod to factory settings. Please note that this will erase all data on your iPod. Afterwards, you can add your music and data back to iPod.

     

    Thanks,

     

    Matt M.