HT201355: Change your Apple ID password
Learn about Change your Apple ID password
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Helpful answers
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Feb 25, 2014 7:46 AM in response to Surlitaby matt00,Hey Surlita,
Thanks for the question. The following resource may help to resolve your issue:
iPod: How to use the Screen Lock
http://support.apple.com/kb/ht1350
Unlocking iPod
You can unlock iPod in one of two ways:
- Enter the combination on iPod using the same controls you used to set the combination. If you do not enter the correct combination, the digits onscreen flash red. When you enter the combination correctly, iPod will unlock and return you to the last viewed screen.
- Connect iPod to the primary computer you use it with (the first one iPod synced with), and open iTunes. When you disconnect iPod from the computer, it will no longer be locked.
If you can't unlock iPod using either of these methods, you can restore your iPod to factory settings. Please note that this will erase all data on your iPod. Afterwards, you can add your music and data back to iPod.
Thanks,
Matt M.