HT5637: iTunes Match on iPhone, iPad, or iPod touch

Learn about iTunes Match on iPhone, iPad, or iPod touch
donna_harris

Q: How do I cancel Itunes Match

how do I cancel Itunes Match subscription?

Itunes

Posted on Dec 4, 2013 10:47 AM

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Q: How do I cancel Itunes Match

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  • by King_Penguin,

    King_Penguin King_Penguin Dec 4, 2013 11:42 AM in response to donna_harris
    Level 10 (135,475 points)
    iTunes
    Dec 4, 2013 11:42 AM in response to donna_harris

    You can cancel the auto-renewal via your computer's iTunes : http://support.apple.com/kb/HT4914

     

    To cancel it during its current subscription period you wil need totry contacting iTunes support : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page

  • by NacaciaBO,

    NacaciaBO NacaciaBO Feb 25, 2014 11:01 AM in response to donna_harris
    Level 1 (20 points)
    Feb 25, 2014 11:01 AM in response to donna_harris

    Hi donna_harris,

     

    You should contact iTunes Store Support Advisor and request this issue.

     

    Please note that iTunes Match will automatically renew your subscription at the end of your 1 year subscription by default. To turn off Auto-Renew:

    1. Open the latest version of iTunes.
    2. Choose Store > Sign In.
    3. Enter your Apple ID and password, and click Sign In.
    4. Choose Store > View My Account. You may be asked to re-enter your Apple ID password.
    5. In the "iTunes in the Cloud" section, click Turn Off Auto-Renew to the right of iTunes Match.

     

    Note: If at any time during the matching and uploading process you lose your Internet connection or experience a power outage, iTunes will automatically resume where it left off the next time you open iTunes.

    Also, take note that when Apple cancel iTunes Match, you won’t have access to matched or uploaded songs in the cloud, so be sure to download them before you request to cancel your subscription.