HT201363: About Apple ID security questions

Learn about About Apple ID security questions
kellie69

Q: I forgot my security answers.  Need help to reset

I forgot my secuirty answers for the secuirty questions.  How can I get to my account to purchas music?

iPod touch (4th generation), Windows 8

Posted on Feb 25, 2014 5:15 PM

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Q: I forgot my security answers.  Need help to reset

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  • by Niel,

    Niel Niel Feb 25, 2014 5:29 PM in response to kellie69
    Level 10 (312,963 points)
    Mac OS X
    Feb 25, 2014 5:29 PM in response to kellie69

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.

     

     

    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.

     

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