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squeek69

Q: iCloud backup

I am unable to turn my iCloud back up on anymore!!

I have deleted the account several times and turned my phone on and off but nothing..

 

There is not even an option to back up manually!!

 

Help!!

iPhone 5, iOS 7.0.6

Posted on Feb 26, 2014 5:49 PM

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Q: iCloud backup

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  • by squeek69,

    squeek69 squeek69 Feb 26, 2014 8:53 PM in response to squeek69
    Level 1 (0 points)
    Feb 26, 2014 8:53 PM in response to squeek69

    Called the client and no, they are not stopping this as I only get email and they have restricted access on my person iphone to this.

     

    What is weird, I carry 2 phone and on the iphone 4 I can turn the iCloud backup on and off but on the iPhone 5 I cant!

  • by randers4,

    randers4 randers4 Feb 26, 2014 8:56 PM in response to squeek69
    Level 9 (62,874 points)
    Feb 26, 2014 8:56 PM in response to squeek69

    Is it possible that it is the other exchange account?  I can't think of another reason that you would be prevented from backing up to iCloud, unless there is something corrupt on your phone that requires restoring to fix.

  • by Moche,

    Moche Moche Feb 28, 2014 7:30 AM in response to randers4
    Level 1 (24 points)
    Feb 28, 2014 7:30 AM in response to randers4

    On your iPhone go to Settings/iCloud/Storage & Backup.  Click on Back Up Now.  Mine asked for my iCloud password and then proceeded to backup.  Prior to this it would not backup.  Seems it needed my password.

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