anishcfc

Q: Restore problem..! Pl help

Can apple help me restoring my iPhone? I tried restoring but it showed error 3194. I tried a lot but could not solve the problem. Can I submit my phone to apple service centre and will they restore it? Pl help

iPhone 4S, iOS 7.0.3

Posted on Feb 27, 2014 3:45 AM

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Q: Restore problem..! Pl help

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  • by Axeman1020,

    Axeman1020 Axeman1020 Feb 27, 2014 3:47 AM in response to anishcfc
    Level 6 (14,979 points)
    iPhone
    Feb 27, 2014 3:47 AM in response to anishcfc
  • by anishcfc,

    anishcfc anishcfc Feb 27, 2014 4:13 AM in response to Axeman1020
    Level 1 (0 points)
    Feb 27, 2014 4:13 AM in response to Axeman1020

    Error 3194. Tried editing host files but that did not help. Pl tell me what to do

  • by Axeman1020,

    Axeman1020 Axeman1020 Feb 27, 2014 4:22 AM in response to anishcfc
    Level 6 (14,979 points)
    iPhone
    Feb 27, 2014 4:22 AM in response to anishcfc

    The article suggested more than just editing the host file:

    Address TCP/IP filtering, firewall, or security software

    If you have TCP/IP filtering, firewall, or security software installed on your computer, follow these steps.

    1. Follow these steps to configure or temporarily uninstall your security software.
    2. Bypass your Internet router. Some routers might block iTunes from accessing the update server. If you're using a router that isn't manufactured by Apple, try these steps.
      • Disconnect from your wired or wireless router.
      • Use an Ethernet cable to connect directly to your modem.
      • Restart your computer and modem. Contact your Internet service provider for instructions on using your modem.
      • Be sure you have a working Internet connection by visiting www.apple.com. See these steps for help or contact your Internet service provider.
      • If your Internet connection is working, try to update or restore your iOS device again.

    Restore or update on another computer

    Try to restore or update on another computer with a different Internet connection. This will help rule out other issues on your computer that might stop iTunes from communicating with the update server.

    Errors 1639, 3000-3020, and 3100-3999 (with the exception of 3194) are sometimes caused by your network settings. If your computer uses a managed network, refer to your network administrator. Proxies, firewalls, and other network security measures can cause these errors. If necessary, find a different network connection to restore the device. For example, if you're restoring at work, try to restore at home or on a friend's computer and network.