Q: Has anyone else experienced loss of sound when using airplay since the new software downloaded this morning, Has anyone else exper ... more
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Feb 27, 2014 1:02 PMby jason269,Hello, Rojcard
Thank you for visiting Apple Support Communities.
Sometimes a simple power cycle of the Apple TV can resolve this issue. If the issue persists, check to make sure the iPad is not set to mute when using AirPlay. Next, try closing all open applications in multitasking and power cycle the device. If these steps do not resolve the issue, try the steps in the third article below.
iPad: Understanding the side switch
http://support.apple.com/kb/ht4085
http://support.apple.com/kb/ht5137
Apple TV: Basic troubleshooting
http://support.apple.com/kb/HT6106
Cheers,
Jason H.
