HT201442: If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' in iTunes

Learn about If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' in iTunes
Meysam321
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Q: hi What is error 3004 and how do I fix it?

hi What is error 3004 and how do I fix it?

iPhone 4S, iOS 7.0.4

Posted on Feb 25, 2014 12:54 PM

by jason269,Solvedanswer
jason269 jason269
Community Specialists
A:

Hello, Meysam321. 

 

Thank you for the question.  Here are the steps that I would recommend going through when receiving error 3004.

 

Resolve communication issues

Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.

Common errors: 1004, 1013, 1638, 3014, 3194, or 3000-3999. These alerts refer to gs.apple.com, say "There was a problem downloading the software", or say the "device isn't eligible for the requested build".

 

Resolve specific iTunes update and restore errors

http://support.apple.com/kb/ts3694

 

Cheers,

 

Jason H. 

Posted on Feb 27, 2014 1:06 PM

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Meysam321

Q: hi What is error 3004 and how do I fix it?

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