Q: hi What is error 3004 and how do I fix it?
hi What is error 3004 and how do I fix it?
iPhone 4S, iOS 7.0.4
Posted on Feb 25, 2014 12:54 PM
by jason269,Solvedanswer
Community Specialists
Hello, Meysam321.
Thank you for the question. Here are the steps that I would recommend going through when receiving error 3004.
Resolve communication issues
Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.
Common errors: 1004, 1013, 1638, 3014, 3194, or 3000-3999. These alerts refer to gs.apple.com, say "There was a problem downloading the software", or say the "device isn't eligible for the requested build".
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Cheers,
Jason H.
Posted on Feb 27, 2014 1:06 PM