murphy15
Level 1 (0 points)

Q: i forgot my security question can u help me

can u help me find out my my sercrity account

iPod touch, iOS 6.1.5

Posted on Feb 26, 2014 12:33 PM

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murphy15

Q: i forgot my security question can u help me

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  • by jeremy_v,

    jeremy_v jeremy_v Feb 28, 2014 8:01 AM in response to murphy15
    Community Specialists
    Feb 28, 2014 8:01 AM in response to murphy15

    Hi murphy15,

     

    Thanks for visiting Apple Support Communities.

     

    You can use the method from this article to reset your Apple ID security questions:

     

    Rescue email address and how to reset Apple ID security questions

    http://support.apple.com/kb/HT5312

    1. Navigate to My Apple ID using your web browser.

    2. Click "Manage your account"

    3. When prompted, sign in using your Apple ID and password.

    4. Click Password & Security

    5. You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.

      Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need tocontact iTunes Store support in order to do so.

    Regards,

     

    Jeremy