I don't think it's unreasonable, especially in view of all the reactions to 11 posted on this forum, to have written this to Apple (with very little expectation of them taking the slightest notice):
iTunes 11.1.4, which I foolishly believed Apple would not direct me to upgrade to other than because it must be better, is a total nightmare. Please get rid of it. Go back to a USEABLE system. iTunes11 is a copybook example of an over-engineered program with an utterly confusing, confounding, and annoying presentation to a user.
Why? Surely you have user testing? Are all your iTunes testers iTunes engineers who have fully lost sight of what it's like to USE a program?
Please don't go down the Windows path of setting engineers on make-work projects that produce unworkable products.
Either that, or change your advertising from "we keep it simple" to "our engineers muddle along on make-work projects that produce unworkable products – that annoy you!"