RickTheRigged

Q: Safari can't load specific websites

Hello everybody,

 

 

so for the past couple of weeks I've been experiencing the following problem: on both my iMac late 2010 and Macbook Air 2009 Safari is unable to load / connect to certain websites (about 20-30% of the pages I visit). If I try navigating to a specific page, I often get the "can't find server" error message. The websites Safari can't open seem to vary randomly - I might suddenly find myself unable to access a page that worked perfeclty fine a minute ago, and vice versa. De- and reactivating WiFi sometimes helps, sometimes it doesn't.

 

Also Safari at times loads websites incompletely, with the entire website format distorted and all images missing, replaced by those blue "?" symbols.

 

What is interesting though is that I do not experience these problems when opening the very same websites at the exact same time using another browser, such as Chrome or Firefox.

 

I already reset Safari and emptied the cache, deactivated all addons / plugins and made sure that both my OSX and Safari are the latest version available. I'm at a loss here - at first I thought it might be a general internet / wifi problem, that was until I found out that everythings works just fine with other browsers.

 

I hope you guys can help me! Of course I could just switch to Chrome or Firefox, but in my opinion Safari is vastly superior to these two so I'd really prefer keeping Safari.

Posted on Mar 3, 2014 1:57 AM

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Q: Safari can't load specific websites

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  • by dominic23,Apple recommended

    dominic23 dominic23 Mar 3, 2014 5:18 AM in response to RickTheRigged
    Level 8 (41,517 points)
    Mac OS X
    Mar 3, 2014 5:18 AM in response to RickTheRigged

    1. Empty Caches

     

        Safari > Preference > Advanced

        Checkmark the box for "Show Develop menu in menu bar".

        Develop menu will appear in the Safari menu bar.

        Click Develop and select "Empty Caches" from the dropdown.

     

    2. Reset Safari.

     

        Click Safari in the menu bar.

        From the drop down select "Reset Safari".

          Click "Reset".

     

    3. Safari > Preferences > Privacy > Cookies and all other website data:

     

         Press “Remove All Website Data” button

     

      

    4. Turn off Extensions if any, and launch Safari.

        Safari > Preferences > Extensions

  • by Linc Davis,

    Linc Davis Linc Davis Mar 3, 2014 1:38 PM in response to RickTheRigged
    Level 10 (207,926 points)
    Applications
    Mar 3, 2014 1:38 PM in response to RickTheRigged
  • by m0pher,

    m0pher m0pher Apr 18, 2014 5:05 AM in response to RickTheRigged
    Level 1 (0 points)
    Apr 18, 2014 5:05 AM in response to RickTheRigged

    I am having the same problem and have tried everything except the instructions in Linc Davis' post -- next on my list, but honestly, shouldn't be necessary. I've noticed that as soon as I load the page in Chrome, Safari is also able to load it. I'm not sure what they changed in the last Safari update or two, but clearly something broke.

  • by Chicago V,

    Chicago V Chicago V Jun 7, 2014 12:40 AM in response to RickTheRigged
    Level 1 (0 points)
    Jun 7, 2014 12:40 AM in response to RickTheRigged

    I'm having the same issues... took me awhile to get into this post, because (ironically) Apple.com is one of the sites that Safari just will not load for me.  Again, I can open these same pages in Chrome or Firefox with zero issues, THEN - after refreshing - I can get it open in Safari.

     

    All of the above suggestions have been tried, as well as others from the various threads I've found in the Communities and elsewhere online.

     

    What's even more interesting is that this exact same problem exists on my iOS devices... Safari won't load the same specific pages on my iPhone 5 or iPad Air (iOS 7), but Chrome or other 3rd party browsers will.

  • by Eric Root,

    Eric Root Eric Root Jun 7, 2014 8:16 AM in response to Chicago V
    Level 9 (69,881 points)
    iTunes
    Jun 7, 2014 8:16 AM in response to Chicago V

    Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.


    Feedback

  • by isolindo,

    isolindo isolindo Jun 9, 2014 2:59 AM in response to Chicago V
    Level 1 (5 points)
    Jun 9, 2014 2:59 AM in response to Chicago V

    I experience the same thing also. I hope Apple will fix this soon...

  • by Matty Vee,

    Matty Vee Matty Vee Nov 13, 2014 1:22 PM in response to dominic23
    Level 1 (0 points)
    Nov 13, 2014 1:22 PM in response to dominic23

    dominic23's steps worked for me. Until completing those steps two sites that would refuse to load (among others) were Facebook and Wikipedia. Opening on chrome presented no issues.

  • by cdlike74,Apple recommended

    cdlike74 cdlike74 Nov 23, 2014 4:53 AM in response to RickTheRigged
    Level 1 (5 points)
    Nov 23, 2014 4:53 AM in response to RickTheRigged

    HI all,

    seems I meet this problem after I upgrade to YOSEMITE, for example some website (www.codeporject.com) can't load completely and some can't load ,  and I try to solve it by add the auto detect proxy,

    you can set the it bye safari->preference->advance->proxy->auto detect proxy.

    although, it is still a bit slow I think , but now, it can load the pages completely. my version of sarfari is 8.0 .

  • by tralivali,

    tralivali tralivali Nov 28, 2014 10:35 PM in response to cdlike74
    Level 1 (0 points)
    Nov 28, 2014 10:35 PM in response to cdlike74

    cdlike74

    thank you

    Your advice solved my problem

    But in my mac the navigation was following

    safari->preference->advance->proxy->auto proxy discovery

  • by asdfjaldglk,

    asdfjaldglk asdfjaldglk Dec 26, 2014 6:18 AM in response to tralivali
    Level 1 (0 points)
    Dec 26, 2014 6:18 AM in response to tralivali

    My dad had this problem on his 2007 MacBook Pro(I know. I'm embarrassed for him...) and I was able to fix it by reseting the browser(Safari>Reset and than select all the check boxes) and then clearing the cache(Develop>Clear Cache).

  • by romcom,

    romcom romcom Feb 22, 2015 1:41 AM in response to cdlike74
    Level 1 (0 points)
    Feb 22, 2015 1:41 AM in response to cdlike74

    Hi there

     

    Exactly the same issue after upgrading to Yosemite.  rightmove.co.uk will not load in Safari or Firefox and I don't really want to remove all my website history etc. as I will have to set up all those passwords again.

     

    Tried the "proxy" fix but that didn't work for me unfortunately.

     

    Installed Chrome and now that website loads fine.

     

    Bit of a work around - so hopefully the issue will be resolved by Apple.

  • by Patrick Lafferty,

    Patrick Lafferty Patrick Lafferty Jun 25, 2015 11:35 AM in response to Linc Davis
    Level 1 (31 points)
    Mac OS X
    Jun 25, 2015 11:35 AM in response to Linc Davis

    this link no longer exists...Linc.

  • by Ashvini.sharma,

    Ashvini.sharma Ashvini.sharma Aug 2, 2015 6:41 AM in response to RickTheRigged
    Level 1 (0 points)
    Aug 2, 2015 6:41 AM in response to RickTheRigged

    I am also facing same problem. However, Google chrome opens same URL without any issue on MAC book pro.

    I appreciate responses having possible solutions.

    However, I do not expect this type of critical issue from apple.

    Shame on Apple.

  • by Jtnottingham,

    Jtnottingham Jtnottingham Aug 13, 2015 8:03 AM in response to Ashvini.sharma
    Level 1 (0 points)
    Aug 13, 2015 8:03 AM in response to Ashvini.sharma

    I agree, shame on Apple.   I have been an apple obsessive for over 10 years and find now that their unreliability and dodgy support does does justify any longer their high prices and they will lose me as a customer.   I have the highest spec macbook pro and find the majority of websites since I uploaded Yosemite don't load or load extremely slowly.  I also have iPad and iPad Mini, iPhone, iPod in largest size, shuffles.   Thats over £3000 worth of stuff......

     

    The Apple behemoth is losing it's way.   It used to be great - super fast and reliable and importantly didn't crash.   Apple relies on people who relish good design and functionality.   If the functionality suffers then their premium place in the market does too.

     

    Time to start start exploring other manufacturers.

     

    Angry Apple user....

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