enaut

Q: Apple mail does not sync with gMail

Today my Apple Mail no longer provides me with my gMail in the inbox.

I can send mail to my gMail address and it shows in the Sent box ...but it never makes it to my Inbox.

If I log directly into Google Mail the email message is there.

This has always worked before.

Also, just now I downloaded and installed the Apple update for Mail ...which said it fixes some gMail account issues ..but I still have the problem.

iMac, OS X Mavericks (10.9)

Posted on Nov 7, 2013 5:37 PM

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Q: Apple mail does not sync with gMail

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  • by Robert Hargraves,

    Robert Hargraves Robert Hargraves Feb 28, 2014 11:34 AM in response to lucamenna
    Level 1 (0 points)
    Feb 28, 2014 11:34 AM in response to lucamenna

    The bug somehow involves extra heavy traffic between the gmail server and the mail app. In mail type option-command-zero [twice!] to see the activity window. It goes on for minutes at a time, then is finally satisfied. I havae just one gmail account and about 50 IMAP mailboxes where I store sorted messages.

     

    MailTraffic.png

  • by bennzz,

    bennzz bennzz Mar 2, 2014 9:38 PM in response to enaut
    Level 1 (0 points)
    Mar 2, 2014 9:38 PM in response to enaut

    After several days of Mail.app actually working, it is back to its bad old self, not syncing new mail from the server and not deleting deleted mail from the gmail server.

     

    Forcing a synchronize and rebuilding the inbox does't do anything. Restarting the app results in a one-time sycn but does not solve the problem. Anyone got any suggestions or advice before I ditch this this for Airmail?

     

    What a frustrating experience.

  • by GMReed,

    GMReed GMReed Mar 2, 2014 9:44 PM in response to bennzz
    Level 1 (0 points)
    Mar 2, 2014 9:44 PM in response to bennzz

    Simple, make the switch to AirMail.

     

    Had the exact same issues. Got so happy when. 10.9.2 came out, as it looked like they fixed the issue, only to be disappointed when it stopped working again. Would still love to know what the issue is.

     

    Made the switch to AirMail about week ago and couldn't be happier, it works great. Make the switch, you'll be happy you did.

  • by HRHtheKing,

    HRHtheKing HRHtheKing Mar 3, 2014 12:41 PM in response to enaut
    Level 1 (4 points)
    Mar 3, 2014 12:41 PM in response to enaut

    You would think that something that Apple screwed up, they could fix. I too thought they had fixed the problem with the last update. Worked for a few days, and now back to the same old problem.

     

    Email is probably the second most used application, and the problem has been there since Mavericks.

     

    Why are we expected to pay for an alternative????? When will Apple fix the problem??????

  • by George Chapman,

    George Chapman George Chapman Mar 3, 2014 1:17 PM in response to GMReed
    Level 2 (356 points)
    Apple Watch
    Mar 3, 2014 1:17 PM in response to GMReed

    Does Airmail work with Lion? I'm having some of the same problems on my laptop that can only go to Lion. The broadband in the residence here in Phoenix is terrible but Mail has been a problem on top of that. I know I'm going to go to Airmail when I get home ti my new iMac.

  • by Jamie McDaniel,

    Jamie McDaniel Jamie McDaniel Mar 4, 2014 7:43 AM in response to enaut
    Level 1 (0 points)
    Mar 4, 2014 7:43 AM in response to enaut

    I can see my gmail in the browser.  My iPad and iPhone retrieve them fine.  But Mail on 10.9.2 refuses to retrieve them unless I take all accounts offline or restart Mail.  Very frustrating.  Apple, your reputation for quality is slipping given that Mail is such a core app and gmail is such a widely used email AND (most importantly) it has been a problem for 5 months now.  I would think it was primarily Google's fault except it works fine on my iPad and iPhone.

  • by George Chapman,

    George Chapman George Chapman Mar 4, 2014 2:52 PM in response to George Chapman
    Level 2 (356 points)
    Apple Watch
    Mar 4, 2014 2:52 PM in response to George Chapman

    Airmail is available for Lion.5  so I downloaded it and installed it. I am amazed at the esae of installation. Except for not knowing my Google password it went with no problem. Brought in the stored email and I am switching my iMac when I get home. As someone said on here if this can work so easily, why can't Apple fix Mail. I don't care whose program I use, as long as it works I'm happy.

  • by Soha168,

    Soha168 Soha168 Mar 4, 2014 3:08 PM in response to wpswps
    Level 1 (0 points)
    Mar 4, 2014 3:08 PM in response to wpswps

    I saw GMReed's post on1/17/2014 indicating your suggestion worked for him. As a last resort, I also gave it a try. Wow! It worked for me too. I hope it will last. Thanks.

    ...Jeff

  • by GMReed,

    GMReed GMReed Mar 4, 2014 4:44 PM in response to Soha168
    Level 1 (0 points)
    Mar 4, 2014 4:44 PM in response to Soha168

    Jeff,

     

    I hope that works for you as a permanent solution. Mine lasted a couple of days and then broke again.

     

    I ended up going with AirMail and couldn't be happier. Although I truly wish Apple (or Google, whomever at this point) would get their stuff together and fix this once and for all. Not really impressed with needing to use a third party app to replace a native app. But I'm happy to support someone who makes a good app, even at the expense of Apple.

     

    Good luck.

  • by Soha168,

    Soha168 Soha168 Mar 4, 2014 10:26 PM in response to GMReed
    Level 1 (0 points)
    Mar 4, 2014 10:26 PM in response to GMReed

    GMReed,  Thanks for the warning. I am keeping my finger's crossed.  I hope the fact that it works (even for a few days) should give "Apple experts" out there some clue on the the cause of the problem, and eventually lead to a permanent solution that we have all been praying for so long.  ...Jeff

  • by Anders Vejen,

    Anders Vejen Anders Vejen Mar 6, 2014 7:40 AM in response to enaut
    Level 1 (0 points)
    Mar 6, 2014 7:40 AM in response to enaut

    I can not make Airmail accepting my Google Apps mail account with my own domain

    - like account@my-domain.com

    I' tried for hours an followed all the tips and tricks at Google support and Airmail faq's

    seems to me like Google has a very strange way of working with IMAP and that Apple wont help.

     

    I had tried to make Apple Mail working for weeks now and also tried other apps like Postbox - nothing works with google apps connected to a domain (and yes - mx settings etc, as well as imap settings at Google Apps are all set well :) )

  • by Csound1,

    Csound1 Csound1 Mar 6, 2014 7:46 AM in response to Anders Vejen
    Level 9 (51,281 points)
    Desktops
    Mar 6, 2014 7:46 AM in response to Anders Vejen

    Apple Mail works with Google Apps accounts.

     

    Post your settings here (obscure your email address)

  • by GMReed,

    GMReed GMReed Mar 6, 2014 8:03 AM in response to Csound1
    Level 1 (0 points)
    Mar 6, 2014 8:03 AM in response to Csound1

    @Anders Vejen

     

    Are you using two-factor authentication on your Google apps account?

     

    I do as well, and once I created a app specific password, everything went through fine.

     

    As @Csound1 posted, if you provide the settings, we should be able to help.

  • by Anders Vejen,

    Anders Vejen Anders Vejen Mar 6, 2014 8:34 AM in response to Csound1
    Level 1 (0 points)
    Mar 6, 2014 8:34 AM in response to Csound1

    name: xx

    Email: name@my-domain.com

    Pasword: xx

     

     

    In:

    server: imap.gmail.com

    Port: 993

    SSL

     

     

    Out

    Server: smtp.gmail.com

    Port: 465

    TLS

  • by Anders Vejen,

    Anders Vejen Anders Vejen Mar 6, 2014 8:39 AM in response to GMReed
    Level 1 (0 points)
    Mar 6, 2014 8:39 AM in response to GMReed

    I just swiched it on.... and now i cant acces the setting because the link in googlewebsite are missing!!!

    i can se the link in all the other google accounts i have - but not the one connected to google apps (where i am the company administrator)

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