HT201570: Find the serial number of your iPod
Learn about Find the serial number of your iPod
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Helpful answers
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Mar 5, 2014 7:28 AM in response to candykisses002by sheila_m.,Hello candykisses002,
I love my iPod shuffle, and I would be concerned too if it was not recognized by iTunes or my computer. I recommend reviewing this article for steps to take when your iPod is not recognized in iTunes:
http://support.apple.com/kb/TS3716
Thank you for using Apple Support Communities.
Best,
Sheila M.
