nigamm

Q: I have a Brother MFC 6490 CW Printer and scanner. I cannot find the scanned documents on the Mac.

I have a Brother MFC 6490 CW Printer and scanner. I cannot find the scanned documents on the Mac? They are so large files. I want to find and delete them. I cannot go into the Printer Utilities as there is nothing wherein I can say these are saved in a specific folder.

MacBook Pro, Mac OS X (10.6.4)

Posted on Feb 27, 2014 6:33 PM

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Q: I have a Brother MFC 6490 CW Printer and scanner. I cannot find the scanned documents on the Mac.

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  • Helpful answers

  • by Wayne Contello,

    Wayne Contello Wayne Contello Feb 27, 2014 6:40 PM in response to nigamm
    Level 6 (19,374 points)
    iWork
    Feb 27, 2014 6:40 PM in response to nigamm

    I would guess the scanner stores the inages you scan to the folder "Pictures" in your user folder

  • by nigamm,

    nigamm nigamm Mar 3, 2014 5:58 PM in response to Wayne Contello
    Level 1 (8 points)
    Mar 3, 2014 5:58 PM in response to Wayne Contello

    Hi Wayne,

     

    I have tried everything. It is not stored anywhere in that folder. Can someone also tell me how to change the path of saved scanned files and maybe then I can try and figure out where are my scanned files getting stored?

  • by CMCSK,

    CMCSK CMCSK Mar 3, 2014 6:09 PM in response to nigamm
    Level 6 (10,875 points)
    Mar 3, 2014 6:09 PM in response to nigamm

    nigamm wrote:

     

    Hi Wayne,

     

    Can someone also tell me how to change the path of saved scanned files and maybe then I can try and figure out where are my scanned files getting stored?

    System Preferences/Print & Fax/Scan - click on the Open Scanner button.  In the next window look at the bottom left & you will see Send to:

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    dancingsmilie.gif

     

     

     

     

     

     

     

     

     

     

     

     

     

     

  • by nigamm,

    nigamm nigamm Mar 3, 2014 7:28 PM in response to CMCSK
    Level 1 (8 points)
    Mar 3, 2014 7:28 PM in response to CMCSK

    Hi,

     

    There is nothing on the bottom left. I see this screen that is below. The selected printer is what I use. Screen Shot 2014-03-04 at 4.25.56 pm.png

  • by CMCSK,

    CMCSK CMCSK Mar 3, 2014 7:41 PM in response to nigamm
    Level 6 (10,875 points)
    Mar 3, 2014 7:41 PM in response to nigamm

    nigamm wrote:

     

    Hi,

     

    There is nothing on the bottom left. I see this screen that is below. The selected printer is what I use. Screen Shot 2014-03-04 at 4.25.56 pm.png

    Select the printer below that one.  Does the open scanner button appear?  If not, click on the top printer.

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    dancingsmilie.gif

  • by nigamm,

    nigamm nigamm Mar 5, 2014 6:02 PM in response to nigamm
    Level 1 (8 points)
    Mar 5, 2014 6:02 PM in response to nigamm

    There is nothing there. Any help will be appreciated please. I dont know where my scanned documents are.

  • by CMCSK,

    CMCSK CMCSK Mar 5, 2014 6:12 PM in response to nigamm
    Level 6 (10,875 points)
    Mar 5, 2014 6:12 PM in response to nigamm

    nigamm wrote:

     

    There is nothing there.

    If you are saying that when you highlight the top & bottom printer, no open scanner button appears something is wrong.  Strange that you can scan!

     

    Your system profile shows you are only using 10.6.4.  Use Software Update to update your os to 10.6.8 and anything else that needs to be updated.  Recommend that you use the 10.6.8 combo update instead of the one listed in Software Update.  Afterwards Disconnect all peripherals from your computer.

     

    Boot from your install disc & run Repair Disk from the utility menu. To use the Install Mac OS X disc, insert the disc, and restart your computer while holding down the C key as it starts up.

    Select your language.

    Once on the desktop, select Utility in the menu bar.

    Select Disk Utility.

     

    Select the disk or volume in the list of disks and volumes, and then click First Aid.

    Click Repair Disk.

    Restart your computer when done.

     

    Repair permissions after you reach the desktop-http://support.apple.com/kb/HT2963 and restart your computer.

     

    Go back into System Preferences to see if you have the open scanner button in any of your 3 listed printers.

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    dancingsmilie.gif

  • by nigamm,

    nigamm nigamm Mar 5, 2014 6:15 PM in response to CMCSK
    Level 1 (8 points)
    Mar 5, 2014 6:15 PM in response to CMCSK

    I will try that and let you know. Thanks.