Licabettus

Q: After Upgrading to 10.9.2 Isight is not working

Hi,

 

i just updated Mavericks to 10.9.2 on my Mac Book Pro (3.1). Now Facetime and Photo Booth is not working anymore.

Facetime is not working at all and crashes. Photo Booth tells me that isight is not connected.

 

The Isight is still visible in the System Monitor.

 

Any Ideas? It is really frustrating, beacuse i am not able to use facetime anymore.

MacBook Pro, OS X Mavericks (10.9)

Posted on Feb 25, 2014 11:57 AM

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Q: After Upgrading to 10.9.2 Isight is not working

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  • by g130877,

    g130877 g130877 Mar 5, 2014 10:08 AM in response to timw321
    Level 1 (0 points)
    Mar 5, 2014 10:08 AM in response to timw321

    I'm glad I found your post. I, too, had DisplayLink installed, but none of the other things. But before deleting DisplayLink, I went out to check for newer drivers (http://www.displaylink.com/support/sla.php?fileid=102). They had one for Mavericks (I was still using the ML driver), so I installed it. Unfortunately, that didn't fix the issue, so I deleted the drivers and rebooted. Problem solved for now, but I will miss the extra display until a new driver comes along.

     

    Thanks for sharing your fix!

  • by Kixxore,

    Kixxore Kixxore Mar 5, 2014 1:54 PM in response to Licabettus
    Level 1 (0 points)
    Mar 5, 2014 1:54 PM in response to Licabettus

    I did  try everything still not working, reinstall fresh mavericks, still not working, however in safe mode the camera is detected. Common apple its so frustrating me..!!

  • by Antonio Tejada,

    Antonio Tejada Antonio Tejada Mar 5, 2014 5:17 PM in response to Kixxore
    Level 1 (5 points)
    Mar 5, 2014 5:17 PM in response to Kixxore

    Kixxore wrote:

     

    I did  try everything still not working, reinstall fresh mavericks, still not working, however in safe mode the camera is detected. Common apple its so frustrating me..!!

    If Safe Mode lets the camera work, then it's definitely an extension. Please double-check for any of the programs above, or anything else you may have installed that creates virtual displays.

  • by g130877,

    g130877 g130877 Mar 5, 2014 6:38 PM in response to Antonio Tejada
    Level 1 (0 points)
    Mar 5, 2014 6:38 PM in response to Antonio Tejada

    @ Kixxore

     

    Antonio Tejadais giving you good advice here.

     

    Take a look at all of the extensions that are installed on your systems. To do that, go to (in the Apple menu) About This Mac => System Information => Extensions.

     

    Click on the column header “Obtained from” to sort the column. Anything that is NOT from Apple is suspect. Look for anything that might somehow use the camera or sets up or modifies a display (monitor). That seems to be the common thread in all of the problems people are having. You may have installed something several years ago (and have forgotten about) that is the source of the problem.

  • by jackbenimbl,

    jackbenimbl jackbenimbl Mar 5, 2014 6:55 PM in response to g130877
    Level 1 (0 points)
    Mar 5, 2014 6:55 PM in response to g130877

    I love all the info that people are posting , thought to begin with it was me. My issue is that I upgraded to snow leopard and did not have a problem, upgraded to  mavericks and did not have a problem, and now this update and all the problems start, I do not see this as my problem but apples , they ****** up. And if not then they are not doing their job. As far as I am concerned they should be fixing this and not us having to try and figure it out. My system has issues with calendar, iphoto, photo booth and maybe a few more that I have not discovered yet. These are their programs so what is up  with that. I am quite surprised because I have been running mac's for about 10 years and have had vary little problems and no problems until now with upgrades. The reason that I stuck with the mac was the low maintenance at least one of the main reasons. I am pretty disappointed that it has not been addressed by apple by now with so many people having problems. Anyways just my thoughts and opinion . Hope to see apple address this real soon

  • by petermac87,

    petermac87 petermac87 Mar 5, 2014 7:04 PM in response to jackbenimbl
    Level 5 (7,402 points)
    Mar 5, 2014 7:04 PM in response to jackbenimbl

    So your iSight camera is not working? (You didn't mention it) Your other issues would be better published in a new thread or otherwise things in this topic will become confused for those with the iSight issue

     

    Pete

  • by edgararroyo,

    edgararroyo edgararroyo Mar 5, 2014 7:22 PM in response to Licabettus
    Level 1 (0 points)
    Mar 5, 2014 7:22 PM in response to Licabettus

    While you're at it, compare the kexts loaded too...

     

    kextstat from a root shell or sudo the command.

  • by Antonio Tejada,

    Antonio Tejada Antonio Tejada Mar 6, 2014 5:27 AM in response to Licabettus
    Level 1 (5 points)
    Mar 6, 2014 5:27 AM in response to Licabettus

    To everyone who's still having trouble after uninstalling all the incompatible programs listed above. Please be sure to run the terminal command listed below and immediately restart.

    timw321 wrote:

     

    Don't give up yet. My camera didn't show up straight away. Photobooth wouldn't see it, Facetime wouldn't see it, Skype took ages to launch but finally did...and saw it. Then facetime saw it, and then Photobooth saw it....

     

    But it wasn't immediate in my case.

     

    Actually, thinking about it, running the below in Terminal and rebooting is what finally fixed it after removing all the offending programs for me:

     

    sudo touch /System/Library/Extensions

     

    Message was edited by: timw321 Added terminal command

    And then please write back whether doing this restored camera functionality.

  • by enr0gue,

    enr0gue enr0gue Mar 6, 2014 5:40 AM in response to Antonio Tejada
    Level 1 (0 points)
    Mar 6, 2014 5:40 AM in response to Antonio Tejada

    Just to add to the above, the list of applications/drivers that cause the issues listed in the thread seem to be:

     

    Air Display

    AirParrot

    Displaylink Drivers

    iDisplay

    Splashtop virtual display driver

    ScreenRecycler

     

    basically anything that creates virtual display

  • by imgmkr,

    imgmkr imgmkr Mar 6, 2014 9:17 PM in response to Licabettus
    Level 1 (39 points)
    Mar 6, 2014 9:17 PM in response to Licabettus

    In my case I noticed Adobe Flash player / plug-in triggers ReportCrash of VDCAssistant error.
    Anyone find same thing happening?

     

    so we have to wait till 10.9.3 updates...

  • by timw321,

    timw321 timw321 Mar 6, 2014 11:46 PM in response to imgmkr
    Level 1 (0 points)
    Mar 6, 2014 11:46 PM in response to imgmkr

    That just means that flash player was trying to access the camera. It's usually a driver loaded by VDCAssistant which crashes and the driver does not necessarily belong to flash. Otherwise we'd all be removing skype, facetime and photobooth. i'm using flash without problems after uninstalling my displaylink drivers so it's worth checking that you don't have any of these other programs installed.

  • by Antonio Tejada,

    Antonio Tejada Antonio Tejada Mar 6, 2014 11:47 PM in response to imgmkr
    Level 1 (5 points)
    Mar 6, 2014 11:47 PM in response to imgmkr

    The Flash plugin accesses the camera, so that's not surprising. (It should happen with any program that accesses the camera.)

     

    Remove the drivers listed above and you should be good. Otherwise, use the instructions a few posts up and look for other suspect extensions.

  • by biozic,

    biozic biozic Mar 7, 2014 1:22 AM in response to g130877
    Level 1 (0 points)
    Mar 7, 2014 1:22 AM in response to g130877

    I had the same problem, and following this advice, I removed non-Apple MSMVideoDevice.kext and MSMFrameBuffer.kext, sudo touched /System/Libray/Extensions, rebooted and iSight works again.

  • by JDA-USA,

    JDA-USA JDA-USA Mar 7, 2014 1:57 PM in response to biozic
    Level 1 (0 points)
    Mar 7, 2014 1:57 PM in response to biozic

    Perfect. Deleting these 2 extensions did it for me. Thanks!

     

    I tried the sudo thing but it required a password which I don't have.

     

    Rebooted and Skype works again.

  • by ttomasz,

    ttomasz ttomasz Mar 8, 2014 7:50 AM in response to ibnn
    Level 1 (0 points)
    Mar 8, 2014 7:50 AM in response to ibnn

    same issue ... no camera

     

     

     

    Apple - wake up !!

     

    they introduced voice on face time :-) but took away camera :-))) this new apple politics?

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