Moomintroll
Level 1 (0 points)

Q: "File could not open because you do not have permission to view it."

Hey everyone,

 

I have a PDF document that is linked to another and so on (it's a school textbook)

 

I can open the document, but when I click on the hyperlink, which usually opens another window for a seperate PDF, it's says "The file could not open because you do not have permission to view it." and then instructs me "To view or change permissions, select the item in the Finder and choose File > Get Info."

 

I did this and all the permissions are Read and Write and the other option is Read Only.

 

Any ideas?

 

Thanks, M

 


MacBook, Mac OS X (10.7)

Posted on Jul 21, 2011 11:18 PM

by shobbhit,Solvedanswer
shobbhit shobbhit
Level 1 (25 points)
A:

Back up all data. Quit Preview if it's running.

 

Hold down the option key and select Go ▹ Library from the Finder menu bar. From the Library folder, delete the following items, if they exist:

 

  • Caches/com.apple.Preview
  • Containers/com.apple.Preview
  • Preferences/com.apple.Preview.LSSharedFileList.plist
  • Preferences/com.apple.Preview.SandboxedPersistentURLs.LSSharedFileList.plist
  • Saved Application State/com.apple.Preview.savedState

Launch the application and test.

Posted on Nov 24, 2013 9:05 AM

Close
Moomintroll

Q: "File could not open because you do not have permission to view it."

  • All replies
  • Helpful answers

first Previous Page 3 of 3

  • by wmike1503,

    wmike1503 wmike1503 Mar 6, 2014 12:37 AM in response to Kevmorgan
    Level 1 (9 points)
    Publishing
    Mar 6, 2014 12:37 AM in response to Kevmorgan

    Yep - totally agree.  My 'conversion' to Mac has been plaqued with probems.  The permissions one is top of my list.  Disgraceful - Apple don't seem to care - at all.

     

    An expensive mistake.

  • by softwater,

    softwater softwater Mar 6, 2014 4:27 AM in response to Kevmorgan
    Level 5 (5,392 points)
    Mac OS X
    Mar 6, 2014 4:27 AM in response to Kevmorgan

    Kevmorgan wrote:

     

    Two things... why can't Apple answer these questions rather than any number of people who don't really know giving their SUGGESTION about what might solve the problem (caused by Apple)!? It seems better to me if people who actually know the answer or are responsible for the faulty code should reply.

     

    Because this is a free USER forum. You didn't buy technical support (and if your mac is still under warranty, then take it to Apple).

     

     

    Kevmorgan wrote:

     

    Lots of stupid problems since I bought this MacBook Pro a few months ago. Much better than a PC... much better than a PC... the Apple girl said in the shop. Now I know the truth.

     

     

    And yet I, and I would hazard a guess most other users of Apple OS X, have never experienced this problem. That's curious if it s a programming error. More likely down to user ignorance than software malfunction.

  • by wmike1503,

    wmike1503 wmike1503 Mar 6, 2014 5:22 AM in response to softwater
    Level 1 (9 points)
    Publishing
    Mar 6, 2014 5:22 AM in response to softwater

    Wow - yest another Apple apologist - can also talk on behalf of most Apple users - iimpressive

  • by softwater,

    softwater softwater Mar 6, 2014 5:33 AM in response to wmike1503
    Level 5 (5,392 points)
    Mac OS X
    Mar 6, 2014 5:33 AM in response to wmike1503

    wmike1503 wrote:

     

    an also talk on behalf of most Apple users - iimpressive

     

    You're easily impressed. This thread's been going for how many years, and there's like SEVEN people who've said they've got the same problem in all that time. How many users of OS X do you think there are? Do the math.

     


    wmike1503 wrote:

     

    Wow - yest another Apple apologist

     

     

    Where did I apologise or make excuses for Apple. This is a USER forum. Use your eyes. Apple don't post here. You want feedback from Apple go to an Apple store or contact the company. Don't come on a user forum and start whining at us.

  • by Mr Z. Zaini,

    Mr Z. Zaini Mr Z. Zaini May 10, 2014 5:43 AM in response to Moomintroll
    Level 1 (5 points)
    May 10, 2014 5:43 AM in response to Moomintroll

    Hey guys,

     

    I've upgraded my MBP to OS X Mavericks. It solves all the issues.

  • by fakoa30,

    fakoa30 fakoa30 Dec 1, 2014 7:46 PM in response to shobbhit
    Level 1 (0 points)
    Dec 1, 2014 7:46 PM in response to shobbhit

    thanks man it helped.

  • by fakoa30,

    fakoa30 fakoa30 Dec 1, 2014 7:49 PM in response to Moomintroll
    Level 1 (0 points)
    Dec 1, 2014 7:49 PM in response to Moomintroll

    Back up all data. Quit Preview if it's running.

     

    Hold down the option key and select Go ▹ Library from the Finder menu bar. From the Library folder, delete the following items, if they exist:

     

    • Caches/com.apple.Preview
    • Containers/com.apple.Preview
    • Preferences/com.apple.Preview.LSSharedFileList.plist
    • Preferences/com.apple.Preview.SandboxedPersistentURLs.LSSharedFileList.plist
    • Saved Application State/com.apple.Preview.savedState

    Launch the application and test.

first Previous Page 3 of 3