HT204621: Troubleshooting wireless mouse and keyboard issues
Learn about Troubleshooting wireless mouse and keyboard issues
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Helpful answers
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Mar 7, 2014 12:24 AM in response to TonySemperteguiby seventy one,Hello Tony,
Despite your insistance otherwise, what you report are symptoms of battery failure or faulty connections. If you have no sign of a green light or if it flickers ...
Turn off the mouse.
Remove the batteries from the battery compartment.
Examine and clean if necessary the connection points in the compartment, look specifically for signs of white powder or corrosion.
Insert two new quality batteries in the compartment and close the cover.
Turn on the mouse.
If you have a steady green light you are ready to GO.
Rechargeable battery strength level reports are often inaccurate and the regular batteries, if bought in a promotion or discount store, are often below standard and carry a depleted charge.
If you can follow my suggestions as written, please let us know the outcome.