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All replies
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Helpful answers
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Feb 18, 2014 7:35 PM in response to Dah•veedby Jeff Robertson,★HelpfulI have a similar situation happening. Would a reasonable solution be to create a new user account on the machine and then be sure to use the preferrred Apple ID when prompted the first time? Or will it be necessary to do something more extreme like reinstall the OS?
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Mar 8, 2014 5:16 PM in response to ChewbaccaFreakby SystemsGo,★HelpfulWhat if it's the operating system update? I can't trash that, and it won't allow me to update with my Apple ID. it's requiring the original purchaser/IT dept ID.
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Mar 17, 2014 10:14 AM in response to sengguohongby AdamLSmith,★HelpfulHere's the rub - What if your Apple ID was linked to a mac.com email account, which no longer works. Now I'm, trying to update my software and it always wants to pull it up with that old email account(ID). I've since changed my Apple ID to shorten it to something other than the email, but I can't change the Apple ID within the product updates window login, even when I'm logged in as my updated Apple ID.
Arrrrrgh!
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Mar 17, 2014 11:10 AM in response to AdamLSmithby Dah•veed,I have mac.com Apple IDs. I maintain them both, one for my accounts with Apple, such as here for the ASC. The other for my iTunes/Mac App Store content. It's not difficult. Just because the user name is a defunct mac.com email address doesn't mean that you can't update the primary email associated with the Apple ID to a functioning email address. The one for my Apple accounts is a gmail address and the one for my iTunes/MAS account is a hotmail address. In fact the 3rd party mail service addresses are the same as the mac.com addresses except for the domain. It makes them easy to remember.
For example;
abc.def.ghi@mac.com became abc.def.ghi@gmail.com and 123.456.789@mac.com became 123.456.789@hotmail.com
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Apr 1, 2014 8:14 AM in response to sengguohongby taherhusaink,★Helpfuli have bought a refurbished macbook pro.. i dont have a password of the earlier user... and i cant udpdate my app store and i cant change the apple id. can some one tell me how to change the app store apple id
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Apr 1, 2014 8:25 AM in response to taherhusainkby Dah•veed,A refurbished MBP should have been erased and have nothing left from a previous user. You have no legal right to software bought by a previous owner. You need to erase the HDD and start over.
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Apr 5, 2014 10:51 AM in response to Dah•veedby Akvagabond,★HelpfulSo how does one safely reset the hard drive without killing the computer?? Humor an idiot please!!
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Apr 9, 2014 9:27 PM in response to sengguohongby brillig,★HelpfulTurns out that you can't change the apple id associated with a program, but you can delete the program (move it to the trash and empty the trash) and reinstall it with your apple id. If it's a program you purchased for another machine, or a free program, you can download it from the app store free.
I had two programs, iPhoto and iMovie with that problem and it worked for me. No cost, and they are now associated with my apple id.
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May 27, 2014 7:41 AM in response to Dah•veedby TFT.DTX,Hi DahVeed,
I have a similar question. I am an admin person (PM not IT) that initially set-up 3 Macbook Airs for several people to add corp MS Ofiice, Antivirus, Email, etc. etc. Now every time there is an app update on these units, I am called in login-in to my apple-id so the app updates can occur. How do I take my apple ID out of these units so that these folks can do these updates themselves?
Going forward, I have stopped setting up macbooks! I let them break open the boxes themselves and let them install corp software themselves with volume license keys.
Please advise how I can get my apple ID off their machines!
Thanks!
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May 27, 2014 7:49 AM in response to TFT.DTXby Dah•veed,You need to erase them and start over, the same as for a 2nd hand Mac. User Linc Davis explains how; https://discussions.apple.com/message/25468326
But it's not a good idea to give an emplyee free reign on a corp Mac, as a disgruntled employee could activate Find My Mac and lock the Mac. Because it is registered to the employee's Apple ID the Mac would be useless after it was locked and there are reports that Apple won't violate the Apple ID and unlock it.
You might speak to Apple's business division from which you get your volume licenses for the best way to handle corp Macs and rollout software updates.
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Jun 3, 2014 5:42 AM in response to ChewbaccaFreakby cbmtrx,So does this trash solution include apps like Safari?? I can just drag that to the trash and it'll stop asking me for the original owner's Apple ID/password? Otherwise I don't see any way to permit apps to update themselves...
And I agree 100% with the others here: this setup it utterly stupid. Apple must actually believe that we cybernetically suture our iMacs to our faces. I mean please.
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Jun 30, 2014 2:49 AM in response to cbmtrxby anianiani,Ok, so my Dad bought my macbook pro for me and annoyingly enough he decided to set it up before giving it to me and used his appleID in the process.
Now I would like to update iMovie/iPhoto etc... but I can't because his appleID comes up.
So just to be clear, from what I've read on this thread, my only options are to trash these applications and reinstall them from the app store with my own ID, or to ask my Dad for his account password so I can just go ahead with the update... am I correct?
I'm a first time mac user and I must say, as much as I'm loving my new macbook this is one of those apple things that seems completely ridiculous. I'm quite annoyed.
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Jun 30, 2014 2:59 AM in response to Dah•veedby anianiani,Hello,
So my Dad bought my macbook pro for me and annoyingly enough he decided to set it up before giving it to me and used his appleID in the process.
Now I would like to update iMovie/iPhoto etc... but I can't because his appleID comes up.
So just to be clear, from what I've read on this thread, my only options are to trash these applications and reinstall them from the app store with my own ID, or to ask my Dad for his account password so I can just go ahead with the update... am I correct?
I'm a first time mac user and I must say, as much as I'm loving my new macbook this is one of those apple things that seems completely ridiculous. It's quite frustrating.
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Jul 18, 2014 5:19 PM in response to Dah•veedby BaldMountainRose,Dah*veed
When a company offloads excess inventory to employees (who want Apple products) the old AppleID is still installed on the (my) machine. As such, I am unable to download updates for such simple apps as iTunes (now prompted for an update) since I do not have the company's password for the Store, and I am unable to learn (thus far) how/where to change the AppleID.
Can you or someone make a suggestion that works?