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Q: SOLUTION: Some Music Won't Play After Upgrading Your iPhone To iOS7

After upgrading to iOS 7, some of you, including me, started having an issue where some of your songs refuse to play on your iPhones and iPods. There was also a red square inside of a red circle next to the song which I guess, was adding to the problem of the songs not playing. I had no idea what the issue was, so I searched and searched but came out with no solution to this annoying problem. Until last night. I was just messing around in the settings app and discovered that it was neither iTunes 11 nor iOS 7 that was the cause of this problem. It's all a matter of how the settings in your iPhone or iPod are set up. Follow these instructions to get your songs working again!

 

Step 1: Go to the "Settings" app on your Springboard (iPhone or iPod)

 

Step 2: Scroll down to the "iTunes & App Store" category.

 

Step 3: Where it says "Automatic Downloads", turn off the "Music" slider.

 

Step 4: Sync and enjoy playing ALL of your music!

 

It took me a while to figure this out, but I'm glad that I can help you guys. Have a great day!

 

 

iPhone 5, iOS 7.0.2, Works on every iPhone and iPod!

Posted on Oct 1, 2013 8:11 AM

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Q: SOLUTION: Some Music Won't Play After Upgrading Your iPhone To iOS7

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  • by BlueMeanie,

    BlueMeanie BlueMeanie Feb 23, 2014 1:56 PM in response to DJPens
    Level 1 (0 points)
    Feb 23, 2014 1:56 PM in response to DJPens

    I think I got this all fixed now.

     

    Since I've tried everything, no clue what actually contributed to the fix or was useless but --

     

    1. Shuffle (by shaking phone) is turned off.

     

    2. Deleted entire music library on the iPhone itself (under Usage in Settings).

     

    3. Removed all "Manually added" songs. No clue how they were manually added since I've never done that and it was a random list of odd things. But anyway. Remove them.

     

    4. In iTunes, Untick Sync Music.  It won't work, so then go through and untick every single thing that's ticked - artists, albums, playlists, etc. Everything. untick it. Sync again. Sync some more. Untick the stuff that gets re-ticked. Sync again. At some point, stuff will remain unticked.

     

    5. Untick Sync Music again. At some point, it will magically work even though you've done nothing different. Have a margarita cos you'll need it at this point. Your iPhone (iPod) will be blank except for all the music that you could download from the cloud.

     

    6. Sync again just to be sure. Have another drink.

     

    7. Add one artist that you KNEW FOR A FACT did not work before. Sync. Drink.

     

    8. Is that artist fixed? Should be. If not, repeat all steps above.

     

    9. Margarita time!

     

    10. It will work eventually. I think it's a syncing issue as well as an iOS 7 issue.

     

    Anyway, that worked for me... I think. We're still syncing the entire library at this point, but slowly all the circle-boxes are going away.

     

     

    ETA: Yep, this worked. Everything is back!

  • by Rattlehead18,

    Rattlehead18 Rattlehead18 Feb 23, 2014 5:39 PM in response to BlueMeanie
    Level 1 (0 points)
    Feb 23, 2014 5:39 PM in response to BlueMeanie

    Trying all those solution will only frustate you even more because they're all temporary solution. Until the bug is really get fixed, the problem will keep coming back

  • by IpodDude56,

    IpodDude56 IpodDude56 Feb 24, 2014 4:35 AM in response to Rattlehead18
    Level 1 (5 points)
    Feb 24, 2014 4:35 AM in response to Rattlehead18

    I have tried everything and the bug usually comes back after a few syncs

     

    It's a shame Apple havn't chipped in atleast to let us know there is a fix being worked on...

  • by william.kling,

    william.kling william.kling Feb 24, 2014 1:06 PM in response to DJPens
    Level 1 (0 points)
    Feb 24, 2014 1:06 PM in response to DJPens

    This issue is commonly fixed by using itunes to sync the music OFF of the device under the music tab and then resyncing the music back ONTO the device.


  • by BlueMeanie,

    BlueMeanie BlueMeanie Feb 24, 2014 1:18 PM in response to william.kling
    Level 1 (0 points)
    Feb 24, 2014 1:18 PM in response to william.kling

    I tried that though, william, and it didn't work. :-\ It made everything worse. It seems like the sync isn't fully functional on every sync.

  • by Rattlehead18,

    Rattlehead18 Rattlehead18 Feb 24, 2014 5:05 PM in response to BlueMeanie
    Level 1 (0 points)
    Feb 24, 2014 5:05 PM in response to BlueMeanie

    I'd suggest to download and use "Itools" , its only like 3mb (no installation needed) and you can add and remove photos easily and you can also add and delete musics , although the "edit info" feature not as complete as Itunes

  • by PlatinumEagle114,

    PlatinumEagle114 PlatinumEagle114 Feb 25, 2014 6:52 PM in response to DJPens
    Level 1 (0 points)
    Feb 25, 2014 6:52 PM in response to DJPens

    SOLUTION!     BEFORE YOU TRY and RESTORE YOUR Ipod!
    After about 2 hours of trying to find a solution I decided to try and re-sync all my music to my ipod
    -Not wanting to restore my ipod, yet again, due to my distaste for reorganizing 270 apps, i thought this might be easier.
    It is quite simple and it not only takes care of you Red Circle/Square issue, it also takes care of any duplicate song problem that you may have.
            After you have connected your ipod to your computer.

            And after your ipod has gone through it's routine sync.
                    Click on your Ipod on the top right side of Itunes - Two blocks left from "ITunes Store"
                    Then Click on "Music".
                           You will see a box that says "Sync Music"- UNCHECK IT.
                                   A notice will then appear as stated below.
                    "Are you sure you do not want to sync music? All existing songs and playlists on this
                                                       Ipod 'Your Name' will be removed"
                               Click "REMOVE"    
                                       On the Lower right hand of Itunes you will see "Sync" & "Apply"
                                Click "APPLY"
                      Wait for the syncing to be completed and the only thing you should see in your music are the songs that you have purchased. NOTE: They do not exist on your ipod they will have the Icloud Download sign next to them.
              Now you will go back and re-check "Sync Music" that you unchecked before.
                                  Click "APPLY" and syncing will begin.

     

    Obviously depending on how many songs you have the waiting time will vary. I only had 1,300 songs so I took between 20 to 35 minutes.
      All your songs should be on there as well as your playists and so forth with no Red Circle/Square or possible duplicates

       NOTE: For all you tech/apple brainiacs --I know I gave more detailed information than you needed but this was also for those who need a little more direction. .
    Hope everything works out!

  • by Colelovesmacs,

    Colelovesmacs Colelovesmacs Mar 1, 2014 11:09 AM in response to DJPens
    Level 1 (0 points)
    Mar 1, 2014 11:09 AM in response to DJPens

    THE SOLUTION FOR ME---What I did was plug my iphone into my computer so it would show the device in Itunes then go to the music that you want to be synced onto your device, unclick all of the songs or playlists, sync the device, then after you do that reclick the playlists or songs that you want on your iphone or ipod and sync it again. This worked for me.

  • by Lewkas95,

    Lewkas95 Lewkas95 Mar 2, 2014 2:39 AM in response to DJPens
    Level 1 (0 points)
    Mar 2, 2014 2:39 AM in response to DJPens

    Hi DJPens,

     

    I had the same problem and actually updating iTunes solved it.
    You've probably tried that already, but if not, try it
    Good Luck

  • by Circuit Jumper,

    Circuit Jumper Circuit Jumper Mar 2, 2014 11:38 AM in response to DJPens
    Level 1 (0 points)
    Mar 2, 2014 11:38 AM in response to DJPens

    For me, what finally worked was simply connecting to iTunes... Then File / Devices / Transfer Purchases...

     

    Seems that the transfer should have automatically happened with the sync, but for some songs I have had to do it manually like this.

     

    Hope this works for you like it did me.

  • by Grahamandy,

    Grahamandy Grahamandy Mar 6, 2014 5:10 AM in response to DJPens
    Level 1 (0 points)
    Mar 6, 2014 5:10 AM in response to DJPens

    Hi there.... Been tearing my hair out for the past ten days after a flawed apple iPad update which caused havoc with my playlists and music with the dreaded red circles...   Called apple who could not resolve for me, monitored apple support communities for a variety of suggestions,  none worked.....until I saw your solution  post.......and guess what....it worked!!!!!!!!!  You are a star... Very many thanks ...  Pity apple could not have suggested this after over an hour on the phone !,,  

    Graham.

  • by rasan,

    rasan rasan Mar 9, 2014 4:28 AM in response to DJPens
    Level 1 (0 points)
    Mar 9, 2014 4:28 AM in response to DJPens

    Hello everyone

    This suggestion and all of the other suggestions mentioned in this thread did not work for me. I have been wrestlling with my ipod touch for over 2 weeks and I finally figured out why it will not play songs.

     

    https://discussions.apple.com/message/23893233#23893233

     

    Before I stumbled across that thread, I gave it the ol college try one more time. I added ALL of my songs (7000 +) back to the ipod. 1000 of those were WMA's, so i converted those in itunes naturally. For a few days everything was ok, then boom, would not play songs, red circle with red square of death appeared. BUT, eureka! The 1000 songs I converted did play! So from here on out it seems to me for those of you still having issues, you will have to re-create an MP3 file of your songs using the newest version of Itunes. I am in the process as I type of converting 6000 of my songs in itunes. I will come back to this thread with my findings.

  • by JulianDP,

    JulianDP JulianDP Mar 9, 2014 8:06 AM in response to rasan
    Level 1 (0 points)
    Mar 9, 2014 8:06 AM in response to rasan

    the FIX is to

    1."unselect/uncheck all your music from ALL paylists",

    2. select the playlist from sidebar that you want to upload and Check all the music in that playlist.

    3. Under the Music tab, click "Sync Music",

    4. then click "Selected Playlist, artists, albus and genres" NOT Entire music library" then check the "Automatically fill free space with songs" Nothing below the     top box should be clicked! (No "Playlists, No Artists, No Genres, No Albums" nothing)

    5. Then click "Sync".  bottom right had corner.and try growing some hair back that you just pulled out!

     

    This worked for me by just messing around for a little over 4 hours trying different setting.

     

    GOOD LUCK!

    JDP

     

    Message was edited by: JulianDP

  • by IpodDude56,

    IpodDude56 IpodDude56 Mar 10, 2014 11:12 AM in response to JulianDP
    Level 1 (5 points)
    Mar 10, 2014 11:12 AM in response to JulianDP

    iOS 7.1 is now out! Going to completely wipe my iPhone 4 and start again. Fingers crossed the issue has been fixed...

  • by Rattlehead18,

    Rattlehead18 Rattlehead18 Mar 10, 2014 6:23 PM in response to IpodDude56
    Level 1 (0 points)
    Mar 10, 2014 6:23 PM in response to IpodDude56

    Anyone has upgrade to 7.1? is there any major issue with that?

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