Hempatel

Level 1 (0 points)

Q: I have an iMac, purchased in 2007. When I turn it on I am getting a grey screen with a flashing question mark

Anyone know what I need to do

iMac, Mac OS X (10.7.1)

Posted on Mar 10, 2014 12:38 AM

I have this question too

Q: I have an iMac, purchased in 2007. When I turn it on I am getting a grey screen with a flashing question mark

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by AnaMusic,

AnaMusic Mar 10, 2014 12:42 AM in response to Hempatel
Level 9 (57,227 points)

Mar 10, 2014 12:42 AM in response to Hempatel

See > https://support.apple.com/kb/TS2570
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by rkaufmann87,

rkaufmann87 Mar 10, 2014 1:07 AM in response to Hempatel
Level 9 (58,805 points)

Photos for Mac

Mar 10, 2014 1:07 AM in response to Hempatel

A flashing question mark indicates the startup volume cannot be found. Follow the link above for troubleshooting, however be prepared for a failed internal hard drive. If I am correct you will need to take it into an Apple Store or AASP to have the HD replaced.
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