HT201442: If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' in iTunes

Learn about If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' in iTunes
HonestlyCritical

Q: gs.apple.com entry is not present in my Host database. Now what?

    gs.apple.com entry is not present in my Host database. Now what?

iPhone 5, iOS 7.0.4, Trying to update software on iPhone

Posted on Mar 10, 2014 11:29 AM

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Q: gs.apple.com entry is not present in my Host database. Now what?

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  • by Antonio Rocco,

    Antonio Rocco Antonio Rocco Mar 10, 2014 11:38 AM in response to HonestlyCritical
    Level 6 (10,606 points)
    Desktops
    Mar 10, 2014 11:38 AM in response to HonestlyCritical

    It isn't there by default. You have to add it as the support article you've linked your post tells you to. Unless you're in a controlled network environment you should not need it. If this is your home network and if it's still not working after making the change start troubleshooting your network.

  • by ArbeeNYC,Apple recommended

    ArbeeNYC ArbeeNYC Jan 3, 2016 11:30 AM in response to Antonio Rocco
    Level 1 (9 points)
    Wireless
    Jan 3, 2016 11:30 AM in response to Antonio Rocco

    That's not what the Support page says. It states :

     

    "If you don't see any entry containing gs.apple.com, then the hosts file isn't related to the issue. Close the Terminal and move on to the next section of this article, "Address TCP/IP filtering, firewall, or security software.""

     

    It doesn't indicate that you should add the line, it tells you to move on to the next section of the support page, which is about connecting to the Internet. (I'm jumping in because I'm also getting error 3014 when trying to restore a 5S.) The gs.apple.com address appears to be unreachable.

  • by deggie,

    deggie deggie Jan 3, 2016 2:57 PM in response to ArbeeNYC
    Level 9 (54,563 points)
    Jan 3, 2016 2:57 PM in response to ArbeeNYC

    I'm sure he was eagerly waiting for your response for almost 2 years.