smevans

Q: iPhone 5 camera not working after ios 7 update

The front camera works initially, but the rear camera shows a blurry image which then freezes the app.  Several hard resets have had no effect.

iPhone 5, iOS 7

Posted on Sep 19, 2013 6:14 AM

Close

Q: iPhone 5 camera not working after ios 7 update

  • All replies
  • Helpful answers

first Previous Page 26 of 35 last Next
  • by csallai,

    csallai csallai Mar 9, 2014 7:44 AM in response to smevans
    Level 1 (0 points)
    Mar 9, 2014 7:44 AM in response to smevans

    So, since we do not get any statements from Apple I think that waiting for a solution in ios 7.1 is kind of a whishfull thinking :(

  • by jjgolfer,

    jjgolfer jjgolfer Mar 10, 2014 10:08 AM in response to smevans
    Level 1 (0 points)
    Mar 10, 2014 10:08 AM in response to smevans

    This idea a few posts back worked for me..

     

    Press down hard on top right of phone on front where camera is positioned at back, then turn phone off and back on again. If doesn't work first time give it a couple of go's. Hope it works for others!

     

    I did it while the camera app was open......

     

    second time and it was working again. Not sure for how long...fingers crossed!

  • by csallai,

    csallai csallai Mar 10, 2014 5:39 PM in response to smevans
    Level 1 (0 points)
    Mar 10, 2014 5:39 PM in response to smevans

    So IOS 7.1 is out... Anyone managed to install it and tell us if apple fixed the goddam camera?

  • by csallai,

    csallai csallai Mar 10, 2014 5:48 PM in response to smevans
    Level 1 (0 points)
    Mar 10, 2014 5:48 PM in response to smevans

    You wanna hear a funny storry? The thing with pressing hard on the camera works! Veird!!!!!

     

    So probably a conector problem or so. Dunno. I do not think it will last forever (the fix) so... I feel sad. I think I will have to either change the camera or change the phone :(

  • by PGambrinus,

    PGambrinus PGambrinus Mar 10, 2014 6:34 PM in response to csallai
    Level 1 (0 points)
    Mar 10, 2014 6:34 PM in response to csallai

    Just installed IOS 7.1 on my iphone 4s. Did not fix my camera. I also tried the corner trick and even rebooted while holding the camera corner without luck.

  • by iloveluap,

    iloveluap iloveluap Mar 10, 2014 7:35 PM in response to csallai
    Level 1 (0 points)
    Mar 10, 2014 7:35 PM in response to csallai

    Hey, that is a funny story and to add onto this I JUST DID WHAT YOU SAID. I'm astonished... I honestly wanna see how long this is gonna last or if I'm gonna have to do this again. So here's what I did.

     

    I pressed firmly and with quite a lot of pressure really hard on my camera and the top right side of my phone.

    Then I tried to restart my phone by holding the lock button and the home button, but dont' even get me started with my lock button. I've had problems with it holding down and even locking or unlocking since day one when the iphone 5 first came out.

     

    Anyways I did the whole hard way by changing my accessibility and I had the lock home button on my screen (that black dot/app)

     

    After restarting my phone... THE BACK SIDE CAMERA WORKED.. It showed static lines... Idk if it's because I'm in dim lighting but hey it worked!

     

    So I suggest people try that out?

  • by iloveluap,

    iloveluap iloveluap Mar 10, 2014 7:36 PM in response to Radcl77
    Level 1 (0 points)
    Mar 10, 2014 7:36 PM in response to Radcl77

    THIS WORKS!

  • by thomasjudge,

    thomasjudge thomasjudge Mar 10, 2014 7:52 PM in response to iloveluap
    Level 1 (0 points)
    Mar 10, 2014 7:52 PM in response to iloveluap

    The thing is, if you are doing a reboot as part of the "Press down hard on top right of phone on front where camera is positioned at back, then turn phone off and back on again. If doesn't work first time give it a couple of go's. Hope it works for others!" trick, it isn't really a fair test, b/c often a reboot alone will fix the problem. Temporarily.

  • by iloveluap,

    iloveluap iloveluap Mar 10, 2014 8:40 PM in response to thomasjudge
    Level 1 (0 points)
    Mar 10, 2014 8:40 PM in response to thomasjudge

    yep... back to square one. this *****. but in the past reboots werent working. so the whole extra step of applying that extrapush on the phone did work.

  • by Dizzy3737,

    Dizzy3737 Dizzy3737 Mar 11, 2014 12:07 AM in response to smevans
    Level 1 (0 points)
    Mar 11, 2014 12:07 AM in response to smevans

    My story: after launching FaceTime once, my camera works again, weird.

  • by JayE44,

    JayE44 JayE44 Mar 11, 2014 12:39 AM in response to iloveluap
    Level 1 (0 points)
    Mar 11, 2014 12:39 AM in response to iloveluap

    After new update rear camera WORKS, I REPEAT IT WORKS AFTER THE NEW UPDATE!

  • by csallai,

    csallai csallai Mar 11, 2014 12:50 AM in response to smevans
    Level 1 (0 points)
    Mar 11, 2014 12:50 AM in response to smevans

    So, the camera will stop working again, but applying the "pressure fix" will get it back on. This makes me overthink the fact that it could be a hardware issue. Either there is a loose contact, or it has something to do with the "light" hittimg the camera, wich is blocked by holding a finger there (did not try witouth pressuring, just holding the finger there). And yes, in low light you get somekind of weird "statics". I don't know what to say anymore!

     

    We will probably have to live with the fact that we will have to either change our cameras (or at least check the connection there) or change our phones. Since Apple did not mention anything in the update about a camera fix, I think they are ignoring the issue, thinking also it is a hardware problem.

     

    JayE44... I am quite unsure that the problem is fixed permanently. Do not forget from time to time the camera worked again (for a brief period of time) after restart or restore... So I am affraid this is the case here also.

     

    It would be nice if it would be a permanent solution, but I highly doubt it :(

  • by georg007,

    georg007 georg007 Mar 12, 2014 4:50 AM in response to smevans
    Level 1 (0 points)
    Mar 12, 2014 4:50 AM in response to smevans

    Did anyone else try 7.1 to fix this camera issue

  • by josfrombel,

    josfrombel josfrombel Mar 12, 2014 5:10 AM in response to georg007
    Level 1 (0 points)
    Mar 12, 2014 5:10 AM in response to georg007

    Updating to 7.1 didn't fix the not responding black screen rear camera

     

    Shame on you Apple for just ignoring this large group of iPhone users, we payed just a much money for our iPhones but clearly there is something going wrong, We didn't all throw around with our phones or got it wet or whatever, even users that are very carefull with their precious iPhones suffer from 'all of a sudden camera failure'. Besides the fact that it shouldn't happen at all, at least you could give us some information.

    In the meantime I am going to spread the word and advice users not to buy an iPhone because Apple treats their customers unfair.

  • by georg007,

    georg007 georg007 Mar 12, 2014 6:08 AM in response to JayE44
    Level 1 (0 points)
    Mar 12, 2014 6:08 AM in response to JayE44

    what is ur iphone kind

first Previous Page 26 of 35 last Next