noxymoo123
Level 1 (0 points)

Q: Pre-Ordering songs from an album on iTunes

Hi there,

I've pre ordered a song from an album before the realise date and now the song has become available i can't sync it onto my iTunes

MacBook Pro

Posted on Mar 8, 2014 7:06 PM

by matt00,Solvedanswer
matt00 matt00
Level 5 (4,015 points)
A:

Hey noxymoo123,

 

 

Thanks for the question. I understand you are having issues with a pre-ordered item. The following article outlines the procedure of pre-orders and redeeming the download:

 

Downloading a pre-ordered item

 

When a pre-order item becomes available, you will receive an email letting you know your pre-order is available for download.

 

If you've enabled iTunes to automatically download prepurchased content, then your pre-order content may already be downloaded to your library. If not, simply click the download link provided within your email notification, and your pre-order content will begin to download. Alternatively you can use the "Check for Available Downloads" feature in iTunes on your computer by choosing Store > Check for Available Downloads to begin downloading your pre-order.

 

iTunes Store: About Pre-orders

http://support.apple.com/kb/HT5714

 

 

Thanks,

 

Matt M.

Posted on Mar 11, 2014 9:28 AM

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noxymoo123

Q: Pre-Ordering songs from an album on iTunes

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  • by matt00,Solvedanswer

    matt00 Mar 11, 2014 9:28 AM in response to noxymoo123
    Level 5 (4,015 points)
    Mar 11, 2014 9:28 AM in response to noxymoo123

    Hey noxymoo123,

     

     

    Thanks for the question. I understand you are having issues with a pre-ordered item. The following article outlines the procedure of pre-orders and redeeming the download:

     

    Downloading a pre-ordered item

     

    When a pre-order item becomes available, you will receive an email letting you know your pre-order is available for download.

     

    If you've enabled iTunes to automatically download prepurchased content, then your pre-order content may already be downloaded to your library. If not, simply click the download link provided within your email notification, and your pre-order content will begin to download. Alternatively you can use the "Check for Available Downloads" feature in iTunes on your computer by choosing Store > Check for Available Downloads to begin downloading your pre-order.

     

    iTunes Store: About Pre-orders

    http://support.apple.com/kb/HT5714

     

     

    Thanks,

     

    Matt M.