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ElaineToti

Q: I am having an issue with my I Phone.  My I Message is not working and has a message "Awaiting Actication". How do I activate?

I am having an issue with my I Phone 5.

 

1. I cannot activate I Message;

2. My SMS is not working.  My cellphone service provider confirms that on their system my sms is activated.  They claim that it is not woring because I Message is not working.

iPhone 5

Posted on Mar 11, 2014 9:43 AM

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Q: I am having an issue with my I Phone.  My I Message is not working and has a message "Awaiting Actication". How do I activate ... more

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  • by randers4,

    randers4 randers4 Mar 11, 2014 9:50 AM in response to ElaineToti
    Level 9 (62,874 points)
    Mar 11, 2014 9:50 AM in response to ElaineToti

    Some things you can try include:

     

    1. Turn iMessage off, wait a few minutes, then turn it back on.
    2. Go to Settings>General>Date & Time, make sure Set Automatically is set to On.
    3. Call your carrier to make sure they aren't blocking premium texts or third party texts (even if they say your sms service is active).

     

    There's a longer list of troublshooting steps you can go through for "waiting for activation" issues here: http://support.apple.com/kb/TS4268.