Q: No Data in Reports Details in Custom date range
Hello, iTunes U Public Site Manager Admins.
As the iTunes U Public Site Manager admin, I've been trying to access our institution's iTunes U Reports Details for a couple of days. (I send a monthly report of usage to our course/collection contributors.) When I custom the date range, under Details, there is zero entry; "No data available in table" message is shown.
This feature had been working well since Apple iTunes U added this enhancement on August 13, 2013. The report Details showed the exact stats for Browse, Subscribe, Download, Stream, and Enclosure for each course/collection in the custom date range.
Now under "Details", the data is shown only when the date range is Last 30 Days. It shows no data in custom date range when the Calendar is used to select a Start Date and End Date.
Has anyone else noticed this problem?
Thanks.
Q. Wang
Dell, Windows XP, iMac G5
Posted on Mar 4, 2014 6:15 AM