Jan-H.

Q: iMac freezes after 10.9.2 update

Hello,

 

After the update to 10.9.2 suddenly the screen froze. I could still move the mouse cursor but the system was stuck so I forced a reboot. Now the iMac freezes while booting. The flipping wheel beneath the apple logo just stops and nothing happens. What can I do to work with my Mac again?

iMac, OS X Mavericks (10.9.2)

Posted on Feb 28, 2014 4:16 PM

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Q: iMac freezes after 10.9.2 update

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  • by Greg Pinelo1,

    Greg Pinelo1 Greg Pinelo1 Mar 3, 2014 8:35 AM in response to mjanssen777
    Level 1 (10 points)
    Mar 3, 2014 8:35 AM in response to mjanssen777

    Same problem here. Late 2013 MacBook Pro.  Mouse freezes, whole system locks up 3-4 times a day. I have a suspicion there is still something amiss with Chrome and Mavericks.

  • by brycesteiner,

    brycesteiner brycesteiner Mar 3, 2014 8:53 AM in response to Greg Pinelo1
    Level 1 (25 points)
    Mac OS X
    Mar 3, 2014 8:53 AM in response to Greg Pinelo1

    Hello Greg,

     

    I think this helped. I haven't had any more freeze ups over the weekend. I downloaded the combo 10.9.2 from here:

    http://support.apple.com/kb/DL1726

     

    Then I rebooted and zapped the PRAM and booted to the repair partition and repaired disk and permissions. There were actually quite a bit of errors. I don't usually have very many at all and I think this might have been the problem.

    I then rebooted and installed from the downloaded combo update file. It installed much faster than the first time.

     

    Good luck.

  • by Greg Pinelo1,

    Greg Pinelo1 Greg Pinelo1 Mar 3, 2014 8:57 AM in response to brycesteiner
    Level 1 (10 points)
    Mar 3, 2014 8:57 AM in response to brycesteiner

    Thanks much, I will try that.  I have not had to zap the PRAM for like years, will be a trip down memory lane.

  • by Mr_Mars,

    Mr_Mars Mr_Mars Mar 7, 2014 3:56 PM in response to Jan-H.
    Level 1 (0 points)
    Mar 7, 2014 3:56 PM in response to Jan-H.

    I have not had any problems on my iMac until I updated to 10.9.2 and now it randomly freezes and I have to force reboot. I have repaired permission and the disk and have gotten no errors, reset the PRAM and it still randomly freezes up. My hardware is fine and I did a fresh install of Mavericks on a clean drive about two months ago. This is most annoying and it's affecting my business. How do I get this fixed?

  • by llirik K,

    llirik K llirik K Mar 10, 2014 8:38 AM in response to Jan-H.
    Level 1 (15 points)
    Mar 10, 2014 8:38 AM in response to Jan-H.

    This is definitely software related issue from 10.9.2

     

    I'm having the same issue on my Retina Macbook Pro, afraid to upgrade the iMac. Was happening about once a day, now seems to be twice a day.

     

    Anybody know how to downgrade to 10.9.1?

  • by Greg Pinelo1,

    Greg Pinelo1 Greg Pinelo1 Mar 10, 2014 8:56 AM in response to mjanssen777
    Level 1 (10 points)
    Mar 10, 2014 8:56 AM in response to mjanssen777

    I ran the combo installer and zapped PRAM.  It has greatly reduced, but not entirely eliminated the problem.  I honestly don't know what triggers it, but I am suspicious of BusyCal. After some period of time in BusyCal, it freezes then others follow and whole system locks up.  I have switched back to iCal and crashes greatly reduced again. This could be coincidence, or BusyCal could be the victim, not the perpetrator, but it does appear to be reproducible, at least for me.  Any other BusyCal users seeing a similar pattern?

  • by llirik K,

    llirik K llirik K Mar 10, 2014 9:06 AM in response to Greg Pinelo1
    Level 1 (15 points)
    Mar 10, 2014 9:06 AM in response to Greg Pinelo1

    No BusyCal installed on my end, so it's not that.

  • by Mr_Mars,

    Mr_Mars Mr_Mars Mar 10, 2014 10:09 AM in response to Mr_Mars
    Level 1 (0 points)
    Mar 10, 2014 10:09 AM in response to Mr_Mars

    I have also been having 'Sleep Wake Failure' errors since the latest update.

  • by brycesteiner,

    brycesteiner brycesteiner Mar 10, 2014 10:26 AM in response to brycesteiner
    Level 1 (25 points)
    Mac OS X
    Mar 10, 2014 10:26 AM in response to brycesteiner

    I can confirm this stopped the crashes for me:

     

    Even though I installed the update through the software update center, I downloaded the combo 10.9.2 from here:

    http://support.apple.com/kb/DL1726

     

    Then I rebooted and zapped the PRAM and booted to the repair partition and repaired disk and permissions. There were actually quite a bit of errors. I don't usually have very many at all and I think this might have been the problem.

    I then rebooted and installed from the downloaded combo update file from the support.apple.com listed above. It installed much faster than the first time.

     

    It's been over a full week and no freezes.

  • by OzziesMAC,

    OzziesMAC OzziesMAC Mar 10, 2014 10:40 AM in response to Linc Davis
    Level 2 (163 points)
    Desktops
    Mar 10, 2014 10:40 AM in response to Linc Davis

    Linc Davis

     

    Thanks for your help, I follwed your instructions and everything returned to normal, but after the Mac had been sleeping for a while I wake it up to do a file transfer to my external USB and it freezes the computer again.

  • by OzziesMAC,

    OzziesMAC OzziesMAC Mar 10, 2014 10:46 AM in response to brycesteiner
    Level 2 (163 points)
    Desktops
    Mar 10, 2014 10:46 AM in response to brycesteiner

    Instructions for booting to the repair partition and reparing disk and permissions?

     

    Thanks

     

    Never mind just found it, almost done with your instructions, hope it works.

  • by kwangkian,

    kwangkian kwangkian Mar 12, 2014 8:13 AM in response to Jan-H.
    Level 1 (0 points)
    Mar 12, 2014 8:13 AM in response to Jan-H.

    I'm facing the similar problem after update to 10.9.2

    i cannot use my mission control, laging and freeze, then cause the system logout. It is same as my DashBoard.

    Additional problem is there a lot weird pixel (dot or spot) on my picture when i preview the picture. I had try reset SMC and PRAM, but the probelm still exist.

    Plese help...

     

    i write this problem at this thread

    https://discussions.apple.com/message/25142429#25142429

  • by brycesteiner,

    brycesteiner brycesteiner Mar 12, 2014 8:24 AM in response to OzziesMAC
    Level 1 (25 points)
    Mac OS X
    Mar 12, 2014 8:24 AM in response to OzziesMAC

    @ OzziesMAC and Greg Pinelo1

    Have either of you had any more issues? Mine is still running just fine after doing disk repair and combo update. There is certainly something wrong with the update from software update or they way it's going about it.

     

    @kwangkian

    I would download the update then boot from the repair partition and check and repair the disk and permissions. Then I would boot up with nothing else running and install the 10.9.2 combo update.

  • by Greg Pinelo1,

    Greg Pinelo1 Greg Pinelo1 Mar 12, 2014 8:29 AM in response to brycesteiner
    Level 1 (10 points)
    Mar 12, 2014 8:29 AM in response to brycesteiner

    Since installing the combo update and zapping PRAM, the problem has mostly disappeared, and I recommend everyone who's having crashes take that step (after backin up etc.).  But I want ot emphasize "mostly." I'm still having about one hard freeze a day.  Before the fix, I was having 5 or 6. FWIW, I think there is still something wrong with Mail, and still something up with Chrome. 

  • by kwangkian,

    kwangkian kwangkian Mar 12, 2014 7:23 PM in response to brycesteiner
    Level 1 (0 points)
    Mar 12, 2014 7:23 PM in response to brycesteiner

    i had repair permission and check disk. then reinstall the 10.9.2 combo, restart mechine. the problem still there.

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