HT201320: Set up an email account on your iPhone, iPad, or iPod touch
Learn about Set up an email account on your iPhone, iPad, or iPod touchQ: I cannot access mail through the Mail icon. I can however access mail through safari and my yahoo account. When I go i ... I cannot access mail through the Mail icon. I can however access mail through safari and my yahoo account. When I go into settings, Mail, contacts, calandars. the Accounts cells will not allow me to open them. help more
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Helpful answers
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Mar 13, 2014 6:55 AM in response to aslocranby sterling r,Hey there aslocran,
It sounds like you are unable to get into your Mail account settings because they are grayed out. It seems to me like Restrictions are enabled in the phone, and changes to Accounts are not enabled. Take a look at the following article to help change that option:
iOS: Understanding Restrictions (parental controls)
https://support.apple.com/kb/ht4213
Thank you for using Apple Support Communities.
Cheers,
Sterling
