HT201401: Get help with hardware features on your iPhone, iPad, and iPod touch

Learn about Get help with hardware features on your iPhone, iPad, and iPod touch
shedevil1

Q: what if i dropped my iphone in water

what if i dropped my iphone in water?

Posted on Jul 11, 2012 1:46 PM

Close

Q: what if i dropped my iphone in water

  • All replies
  • Helpful answers

  • by Vilhjalmur,

    Vilhjalmur Vilhjalmur Jul 11, 2012 1:51 PM in response to shedevil1
    Level 1 (10 points)
    Jul 11, 2012 1:51 PM in response to shedevil1

    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne

     

    Warranty & Service Pricing > My iphone is not eligible for warranty service. What are my service options

     

    prices are there.

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Jul 11, 2012 2:15 PM in response to shedevil1
    Level 9 (58,991 points)
    iPhone
    Jul 11, 2012 2:15 PM in response to shedevil1

    shedevil1 wrote:

     

    what if i dropped my iphone in water?

    Bad things would happen to it. It would probably stop working properly.

  • by Vilhjalmur,

    Vilhjalmur Vilhjalmur Jul 11, 2012 2:17 PM in response to Meg St._Clair
    Level 1 (10 points)
    Jul 11, 2012 2:17 PM in response to Meg St._Clair

    Its out of warranty then and you have to pay an out of warranty repair price. that should be something between $149-$199

  • by chesterapple,

    chesterapple chesterapple Feb 3, 2014 1:37 PM in response to Vilhjalmur
    Level 1 (0 points)
    Feb 3, 2014 1:37 PM in response to Vilhjalmur

    I thought I would post some replies to the 'wet, nonworking iphone' discussions to encourage others to wait a bit and to dry out their phones for a longer period of time. Last Wed. afternoon I got my iphone wet and thought it was fine because it still worked, however, a couple hours later it was dead.  I made the mistake of recharging then and also started trying to restore, but got nothing but hardware start up error messages on the phone and the dreaded 4013 or 4005 in iTunes.  I tried several times a day to restore with the same result.  In between, I put the phone in a bag of rice.  I think the advice elsewhere to power down and dry thoroughly is the best advice and I did not follow it because I already thought I was doomed.

     

    I was going to go to Apple/ATT today - Monday - to get a new phone, but we had another snow dump so I'm housebound.  With nothing to lose, I pulled the phone out of the rice this morning and it restored!  I've lost a bunch of pix and some contacts that were not backed up, but I've not lost months of of spending on my 2 yr. contract without having a working phone.

     

    So, if your phone gets wet, don't give up right away.  It took almost 6 days for my phone to dry out.

     

    Good luck to anyone else who has this problem.

  • by Ralph9430,

    Ralph9430 Ralph9430 Feb 3, 2014 2:04 PM in response to shedevil1
    Level 6 (18,183 points)
    Apple Watch
    Feb 3, 2014 2:04 PM in response to shedevil1

    Drop your phone in the water? Start saving for a new phone or a replacement phone by paying the out of warranty fee.

     

    Must be a wet day because this is the third request for "What should I do if I dropped my phone in the water." Always the same answer.

  • by RealHousewifeofOK,

    RealHousewifeofOK RealHousewifeofOK Mar 13, 2014 11:20 PM in response to chesterapple
    Level 1 (15 points)
    Mar 13, 2014 11:20 PM in response to chesterapple

    Chesterapple-the day before last Christmas, I dunked my 4 into a full glass of Coke. :/ I popped it out immediately, but all ports had gotten submerged. Hoping for best, but expecting the worst, because I ruined a Touch this way-I went into immediate damage control. Powered off the phone, dried with a soft towel as much as I could, then wiped the sticky Coke off. I even put the hair dryer to it's 'butt port'. Then, within minutes-I had it submerged in a baggie of white rice AND about 5-6 of those silica gel little packets that come in shoe boxes? You know what I'm referring to? Luckily, I keep all my shoes in their original box, lol. The silica draws water out of things. So, I put the phone, now covered over it's head with rice & silica packs-in a dark cabinet, sitting on it's back, completely submerged.

     

    My contract was up anyhow, and the 26th, Best Buy offered upgrades for 5C's for free....so, yeah, went for that! Lol. I still checked in on my 4 about a week later...it was not well, turned on, but downhill from there, so I powered it off, and gave it up for dead. I was upset because I was going to use it just for an iPod. But, I still set it back up in the rice cocoon..why not?  

     

    About mid-Feb, I noticed it again in the cabinet & decided to see if it ever healed. It was half sticky and tons dusty with rice, plus some grains had gotten caught up in the butt port. So, cleaned it up again, gently got rice out. Held my breath, powered......and it came on! Not only that-it was PERFECTLY FINE. All my settings/wallpapers/contacts/apps/msgs, everything. Fine. Expected it to wack out any minute....left it on a few days to see. But it was fine, good as new! I deleted all off it, and now use it as an iPod, perfectly. Oh, one issue-water damage light came on and apparently will never leave. No biggie, since I'm keeping it. So, there's another miraculous back from the dead, but certainly don't expect it-not the norm. But, possible!

  • by JohnnyH2000,

    JohnnyH2000 JohnnyH2000 Nov 22, 2014 8:54 PM in response to RealHousewifeofOK
    Level 1 (0 points)
    Nov 22, 2014 8:54 PM in response to RealHousewifeofOK

    Drop it in a bag of rice for about 48 hours

  • by petermac87,

    petermac87 petermac87 Nov 22, 2014 9:26 PM in response to JohnnyH2000
    Level 5 (7,402 points)
    Nov 22, 2014 9:26 PM in response to JohnnyH2000

    Seeing this happened about two and a half years ago, your suggestion may be a bit late.

     

    But thanks

     

    Pete