ohmitmedia

Q: Notes Disappearing!!

Since upgrading to Mountain Lion I have had a recurring problem with Notes disappearing.  I use Notes on both my iPhone and my Mac (Google Apps, not iCould) for work.  Many of my (new) notes disappear from both devices within a couple days of me writing them. 

MacBook Pro, Mac OS X (10.7)

Posted on Aug 20, 2012 2:14 PM

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Q: Notes Disappearing!!

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  • by hubyduby,

    hubyduby hubyduby Dec 19, 2013 6:08 PM in response to Jenyour
    Level 1 (19 points)
    Dec 19, 2013 6:08 PM in response to Jenyour

    Wow... I just confirmed that my notes were being backed up to gmail. I recently changed it to icloud but I love gmail. so I think i'll return to that.

  • by Thebabefromal,

    Thebabefromal Thebabefromal Jan 31, 2014 11:11 AM in response to ohmitmedia
    Level 1 (0 points)
    Jan 31, 2014 11:11 AM in response to ohmitmedia

    OK, my notes are also disappearing for the past several months-maybe since the ios 7.04 update.  Assuming notes are going to my email, where in the gmail do I find the notes?

  • by christopher t,

    christopher t christopher t Jan 31, 2014 12:51 PM in response to Thebabefromal
    Level 1 (0 points)
    Jan 31, 2014 12:51 PM in response to Thebabefromal

    In my Yahoo Mail, mine show up in a folder called "Notes".   Not sure it will be there for you in your email account, and it might appear in my mail folder because of some configuration I did a long time ago.  Good luck!  I just can't believe that Apple doesn't fix this. Amazing.  In Software Quality Assurance parlance, this kind of defect is considered a "showstopper" because it deals with the loss of a user's data.  Does Apple not care or just not paying attention?

  • by JamesUUESS,

    JamesUUESS JamesUUESS Jan 31, 2014 6:10 PM in response to christopher t
    Level 1 (0 points)
    Jan 31, 2014 6:10 PM in response to christopher t

    christopher t,

    I fully agree with you. I do not defend Apple here, but have you seen and used YAHOO MAIL on a desktop computer lately since their comprehensive 'DOWNGRADE' months ago? It is GROSSLY DEFICIENT from a user interface perspective and has hardly, read infinitesimally, improved since its introduction. The NEW YAHOO MAIL system is SERIOUSLY SERIOUSLY CLUNKY and DEVOID OF ITS ORIGINAL SOPHISTICATION from top to bottom, from front to back and from left to right. The whole damned thing. The list of issues is ABSOLUTELY ENORMOUS.

     

    I cannot believe that a MATURE CORPORATION such as YAHOO can perform as that of an IMATURE FOOL OF A CORPORATION. I have never been so disgusted with a company delivering software in any field, neither personal nor corporate. As an ex IT person, please be advised that this is saying something

     

    YAHOO HEADS SHOULD ROLL.

     

    James Scammell,

    Adelaide,

    Australia

  • by hubyduby,

    hubyduby hubyduby Jan 31, 2014 7:30 PM in response to Thebabefromal
    Level 1 (19 points)
    Jan 31, 2014 7:30 PM in response to Thebabefromal

    There's a notes folder in gmail, too.

  • by christopher t,

    christopher t christopher t Feb 1, 2014 12:48 AM in response to JamesUUESS
    Level 1 (0 points)
    Feb 1, 2014 12:48 AM in response to JamesUUESS

    Ha ha ha... JamesUUESS, yes, I suppose that is true about Yahoo Mail.  Ha ha... I didn't expect a rant on Yahoo Mail, but OK, I guess they deserve it. Anyway, my posting only refers to the fact that I've got notes recorded on my phone that mysteriously disappear, but are at least saved in my Yahoo Mail account.  At least they are not gone for good if you've done some configuration with that account to have them save. 

     

    Best to you, mate!

  • by ffromlondon,

    ffromlondon ffromlondon Feb 1, 2014 5:24 AM in response to JamesUUESS
    Level 1 (0 points)
    Feb 1, 2014 5:24 AM in response to JamesUUESS

    I totally agree about Yahoo mail

     

    It us such a ridiculous shame to proudly mess up a good product.

     

    If it wasn't for the mail interface on my iOS devices, I think I'd have given up on Yahoo mail.

  • by JamesUUESS,

    JamesUUESS JamesUUESS Feb 1, 2014 2:20 PM in response to ffromlondon
    Level 1 (0 points)
    Feb 1, 2014 2:20 PM in response to ffromlondon

    Hear hear ffromlondon,

    That's my sentiment on the use of Yahoo Mail as well. If it wasn't for the iOS mail interface I would have sent Yahoo packing months ago. By the way, on rare ocassions a rant is what is required I reckon, especially directed at the likes of Yahoo.

    What we are seeing with Apple on this particular thread subject discussion is truly a strange aberration, a most unusual failure on Apple's part. Of course it could be some odd design feature, but nobody will know unless Apple spill the beans on this.

    Cheers

    Jim

  • by wendy91602,

    wendy91602 wendy91602 Mar 14, 2014 12:52 PM in response to ohmitmedia
    Level 1 (5 points)
    Mar 14, 2014 12:52 PM in response to ohmitmedia

    I am not IT savvy. I propose a simpler solution: I thought I'd lost my notes, too. I also have an iPad mini, and noticed the notes app icon and clicked on it. What was more obvious on the iPad was that there are different accounts; in other words, it had different sets of notes saved under different email accounts.My missing notes were saved under my icloud account, although I didn't consciously ever put the notes under any separate account. They were visible when I clicked "All Notes," too. It turns out that the phone had a different account set as the default. I changed the default on the iPhone, and there they were. I took screen shots so the notes are saved in my photos, too. This was a lot easier than checking through a lot of backups. I hope that helps. I will post this on a couple of threads I see in Apple communities. I see it's a pretty common problem.

  • by christopher t,

    christopher t christopher t Mar 14, 2014 5:09 PM in response to wendy91602
    Level 1 (0 points)
    Mar 14, 2014 5:09 PM in response to wendy91602

    Many of us have notes that disappear in the same account.  For example, mine disappears periodically back to September of last year.  If I had new notes, eventually they disappear, but leaves notes older than September untouched.  I have two fairly new notes on there now and don't trust that they will stay there very long.  They'll disappear soon, probably.  Maybe not though, if the new iOS7 has fixed the issue.  Fingers crossed.

  • by ARRazorback,

    ARRazorback ARRazorback Mar 14, 2014 5:29 PM in response to ohmitmedia
    Level 1 (0 points)
    Mar 14, 2014 5:29 PM in response to ohmitmedia

    Make sure you log into your email account using the desktop (non-mobile) view, find your notes folder, that was created for you, move all your lost notes you need because you will probably lose them after you unsync...unpair? Whatever.

     

    The fix is to go to your email settings on your phone and deselect the option to pair your notes. You have options to pair mail, contacts, calendars and notes. Make sure you turn the notes off.

  • by ARRazorback,

    ARRazorback ARRazorback Mar 14, 2014 5:30 PM in response to christopher t
    Level 1 (0 points)
    Mar 14, 2014 5:30 PM in response to christopher t

    If you do this, the notes app on your phone will start working normally again.

  • by lynnej46,

    lynnej46 lynnej46 Mar 19, 2014 9:28 PM in response to ARRazorback
    Level 1 (8 points)
    iLife
    Mar 19, 2014 9:28 PM in response to ARRazorback

    Some of my notes have disappeared on my MacBook Pro. My webmail is Cox and there is no folder for Notes there. I checked my iPhone 5 although I don't purposely sync Notes to it and some where there but not all. I went into Time Machine but did not know where to look for Notes and the Notes.app is grayed out. I'd appreciate any other suggestions. I really would like to have that info back.

  • by Xuggy,

    Xuggy Xuggy Mar 19, 2014 9:48 PM in response to lynnej46
    Level 1 (0 points)
    Mar 19, 2014 9:48 PM in response to lynnej46

    Hopefully someone can help you Lynne. This has been going on for 3 years now and they still haven't fixed it, which is a shame considering they have over 100 billion in the bank and could easily fix these quirks with little effort.

  • by christopher t,

    christopher t christopher t Mar 19, 2014 11:48 PM in response to lynnej46
    Level 1 (0 points)
    Mar 19, 2014 11:48 PM in response to lynnej46

    Try a spotlight search for a couple of keywords that are likely in your notes.  Might be worth a try.  I moves the Notes file from one machine to another once.  The data file may have been a binary file, don't really recall.  Hopefully it's still on your system and you can locate it.

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